Excellent. It always is we never come away disappointed. Natalie was spot on and within 30 minutes she had completed our booking. A first class job. Thank you.
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Again, absolutely brilliant experience. Once again Julie sorted us out with our 5th holiday booked with the Ripley branch. Super friendly and you are always felt welcomed. Thank you so much.
Company replied
A great team whose attention to detail is second to none. From a basic trip to Spain or the holiday of a lifetime these make sure everything is covered. I recommend Hays Travel in Ripley to every... See more
Company replied
Caroline was very helpful at looking for a holiday as we weren't sure where to go.Very polite and interested in what we wanted out of the holiday
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 Oxford Street, DE5 3AP, Ripley, United Kingdom
- 01773297043
4.9
Excellent
718 reviews
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As always ,a fantastic service
As always ,a fantastic service, always a very warm friendly welcome and very quickly sorted a booking.
23 June 2026
Reply from Hays Travel - Ripley
Christine,
We're so glad you had a fantastic experience with our warm welcome and quick booking!
Kind Regards
Hays Travel
Reply from Hays Travel - Ripley
Rowena
We appreciate your kind words.
Kind Regards
Hays Travel
Love booking at hays Ripley always very…
Love booking at hays Ripley always very helpful we always have a good laugh when in the shop ..Julie goes above and beyond to help you find the right holiday for you ..Julie is very friendly and happy and helpful..credit to you ..booking was easy aswell
21 June 2026
Reply from Hays Travel - Ripley
We are so happy to hear you enjoy booking with us! It's wonderful that our team makes your experience so pleasant and easy. Thank you for your kind words.
Kind Regards
Hays Travel
Very helpful assistant and holiday…
Very helpful assistant and holiday booked in about twenty minutes with car park at airport too.
19 June 2026
Reply from Hays Travel - Ripley
Keith and Eileen,
We're so glad we could assist you efficiently with your holiday booking and airport parking! Thank you for your kind words.
Kind Regards
Hays Travel Ripley
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review :-)
Reply from Hays Travel - Ripley
Thanks for taking the time to leave us some feedback
Hays Travel Ripley
Spoke with Julie to get us an holiday…
Spoke with Julie to get us an holiday so easy and understanding got the holiday in 15 minutes excellent service
13 June 2026
Reply from Hays Travel - Ripley
Pete,
We're so happy to hear our team made booking your holiday easy and efficient. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review :-) I really appreciate it - Amy
Best team in Jays group
I made my experience before so check what I said then,but they are still the top team
2 June 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review ;-) we really appreciate it ....and the cakes :-)
Julie who sorted everything for me and…
Julie who sorted everything for me and my wife was fantastic ,delivered with everything we asked for and found it for a fantastic price won’t go anywhere else in future
9 June 2026
Reply from Hays Travel - Ripley
Thankyou so much for your kind words , it was an absolute pleasure to look after you both and find all you wanted , i will look forward to hearing all about your special holiday .
Julie :)
Reply from Hays Travel - Ripley
Adrian,
We're so pleased you had a great experience with us. Thank you for booking with us again
Kind Regards
Kyle
Reply from Hays Travel - Ripley
Mr Dawes,
I appreciate your kind words!
Thank you
Kyle
Reply from Hays Travel - Ripley
We are so glad to hear this. Thank you for your kind words.
Kind Regards
Hays Travel Ripley
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a positive review.
FRIENDLY AND VERY HELPFULL
2 June 2026
Reply from Hays Travel - Ripley
Thank you for your review. We are glad you had a great experience with us.
They were very helpful and got me the…
They were very helpful and got me the holiday i wanted
23 May 2026
Reply from Hays Travel - Ripley
Thankyou for your kind review. It was a pleasure to book your cruise for you! Caroline
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. One a separate occasion contacted my cruise company (P&O) on my behalf. Phoned me back 10 minutes later with the answer, “ all done and dusted” thank you.
20 May 2026
Reply from Hays Travel - Ripley
Thank you for taking the time to leave a lovely review. We really appreciate your feedback :-)
Kyle was very good at his job a credit…
Kyle was very good at his job a credit to your company many thank les mills
24 May 2026
Reply from Hays Travel - Ripley
Les,
Thank you for your kind words! We are delighted to hear about your positive experience.
Reply from Hays Travel - Ripley
Thank you for your kind words. We appreciate your feedback.
Very helpful staff. Thank you
Caroline was very helpful. We’ve never cruised before and she explained the whole process to us. Looking forward to our cruise and would definitely recommend!
21 May 2026
Reply from Hays Travel - Ripley
We're so glad we could assist you in planning your first cruise. We hope you have a wonderful time
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