After having our flights cancelled on Tuesday and calling in at such short notice, Donna was fantastic and really helped us with everything we needed. Now sat in Zante having a nice cold beer thanks t... See more
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See what reviewers are saying
All of our expectations were met from the moment we walked into Hays Travel Church St branch in Runcorn. We were looking to book some winter sunshine, we were asked our likes and dislikes for our holi... See more
Company replied
Donna organized are trip to see Andre Rieu's Maastricht concert next year with Shearings, The staff are so helpful and clarify everything you need to know about the holiday. Request are seats on coach... See more
Company replied
The lady was kind good at her job and found me a cheap holiday which I'm very pleased with very good service which l always use hays travel to book my holidays
Company replied
Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #4 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #10 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Church Street, WA7 1LR, Runcorn, United Kingdom
- 01928238991
4.9
Excellent
496 reviews
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Reply from Hays Travel - Runcorn Church St
Thankyou for booking with Hays Travel Church Street
Open the door to a good expierence…
Felt welcome the minute we opened the door, Karen listened to our requirements and guided us through the booking
3 June 2025
Reply from Hays Travel - Runcorn Church St
Hi John , it was a pleasure to help book your holiday for your Golden Wedding Anniversary x
Reply from Hays Travel - Runcorn Church St
Thankyou for booking here at Church street x
Went in and checked prices but the…
Went in and checked prices but the hotel we chosen we decided not to go with Sheila was very helpful given us a few hotels went home and spoke to the party as there was 6 of us going and went with 1 if them that Sheila had recommended
23 May 2025
Reply from Hays Travel - Runcorn Church St
Glad we could help x
Excellent customer service
11 May 2025
Reply from Hays Travel - Runcorn Church St
Thank you for your lovely comment.
Karen made it so easy to book for our…
Karen made it so easy to book for our 1st time ay Hayes travel.
Looked at many options and very pleased with our last minute deal to Tenerife
11 May 2025
Reply from Hays Travel - Runcorn Church St
Glad I could help have an amazing holiday x
Reply from Hays Travel - Runcorn Church St
thank you for your feed back, Sheila
Sheila is brilliant
Sheila is brilliant, finds the best deals, very professional and cheerful, highly recommend
3 May 2025
Reply from Hays Travel - Runcorn Church St
Thank you for your lovely feed back always appreciated. Sheila
I have used Hays for many years and I…
I have used Hays for many years and I have always received fantastic service, by exceptional staff. Polite, professional, attentive, whilst paying great scrutiny to all details.
6 May 2025
Reply from Hays Travel - Runcorn Church St
Thank you for your kind feed back it is always appreciated. Sheila
Liz was great.
Liz was a great help and got us a fabulous deal. Would recommend Hayes at Runcorn, old town.
Thanks
24 April 2025
Reply from Hays Travel - Runcorn Church St
Thanks so much for your review. We do appreciate it!
Great helpful staff in booking cruise
13 April 2025
Reply from Hays Travel - Runcorn Church St
Thank you for your lovely comment.
Reply from Hays Travel - Runcorn Church St
Thanks so much for your lovely comment. Liz
Donna was very helpful and answered all…
Donna was very helpful and answered all our questions.
12 March 2025
Reply from Hays Travel - Runcorn Church St
Thank you for your lovely comment. So glad I was able to help and get you booked. Hope you enjoy your holiday, Donna.
Shiela who works on our local Hays…
Shiela who works on our local Hays branch is so helpful and patient helping to find the right holiday. We have booked with her for a few years now and have never been let down the holidays have always been perfect and within our budget
6 March 2025
Reply from Hays Travel - Runcorn Church St
So glad I was able to help, Sheila.
The travel agent was very helpful she…
The travel agent was very helpful she was very patient and acted above and beyond to get us the holiday that was beneficial for our needs thank you so much
8 March 2025
Great staff with great knowledge with…
Great staff with great knowledge with and very helpful.
27 February 2025
Reply from Hays Travel - Runcorn Church St
Thanks for your lovely comment. So happy we could help.
Reply from Hays Travel - Runcorn Church St
Thank you for your lovely comment. So happy we could help.
Reply from Hays Travel - Runcorn Church St
Thankyou for your kind words and for booking with Hays Church Street
Very professional
Very professional, friendly staff,find best deals ,quality service wouldn't use any one else
15 February 2025
Reply from Hays Travel - Runcorn Church St
Thankyou for using Church Street x
Reply from Hays Travel - Runcorn Church St
Thankyou for using us and look forward to seeing you again
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