Everyone at Hayes Rustington are superb. Extremely knowledgeable and friendly I have booked two more holidays with them for next year Only sad that you are unable to offer golf packages THANK... See more
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Wanted to take my grandson on his first holiday, got some brochures, but it was a mind field so popped into Hays Travel and they were so helpful, making things easy for us and getting the best flight... See more
Company replied
Whenever I go into Hays Travel, I always know that I’m going to get what I want. The staff have the ability and knowledge for you , including advice on insurance, parking and hotel stays the night b... See more
Company replied
Hays RUSTINGTON, lovely branch amazing staff. Nothing to difficult for them, booking as per normal straightforward. Even reminded me to go back 08/05/2926 to book in for first holiday. Always ha... See more
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Company details
- #21 of 202 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #5 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #9 of 95 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
111 The Street, BN16 3DP, Rustington, United Kingdom
- 01903 868810
4.9
Excellent
888 reviews
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The lady is Alisa she listened
The lady is Alisa she listened. And understands r
That I am a first time on my own and she explained everything.
7 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very good travel firm very helpful we…
Very good travel firm very helpful we managed to book a lovely cruise
7 July 2026
Reply from Hays Travel - Rustington
Shirley Moore,
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our team helpful and that we were able to assist you in booking such a lovely cruise. We hope you have a fantastic trip!
Kind Regards
Hays Travel Rustington
Reply from Hays Travel - Rustington
Carol Tyler,
Thank you for your wonderful review! We are so pleased to hear that our team was welcoming and extremely helpful during your visit.
Kind Regards
Hays Travel Rustington
2027 holiday o and Jacob worked really hard to find…
Jo and Jacob worked really hard to find a 2 centre holiday for us all booked for 2027
5 July 2026
Reply from Hays Travel - Rustington
Christine Dalmon,
We're so glad our team could arrange your fantastic 2027 holiday! We appreciate your kind words.
Kind Regards
Hays Travel Rustington
Everyone at Hayes Rustington are…
Everyone at Hayes Rustington are superb. Extremely knowledgeable and friendly I have booked two more holidays with them for next year
Only sad that you are unable to offer golf packages
THANK YOU RUSTINGTON
Gail xx❤️
26 June 2026
Reply from Hays Travel - Rustington
Donald Williams,
Thank you so much for your wonderful review! We are delighted to hear you've had such a positive experience with us and have booked more holidays. We appreciate your feedback regarding golf packages and will certainly take it into consideration.
Kind Regards
Hays Travel
Reply from Hays Travel - Rustington
Carole Russell,
Thank you so much for your wonderful review! We are so pleased to hear that you consistently receive great service and find our staff helpful and friendly.
Kind Regards
Hays Travel
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a lovely time !
Perfect service!
Sarah! She made our experience hassle free and such a pleasure to work with finding our family holiday after significant let down by another provider!
27 June 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a great time !
Extremely helpful member of staff
27 June 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a great time !
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a great time !
Chelsea who booked my trip before…
Chelsea who booked my trip before couldn't be more helpful. Nothing too much trouble. Great SOH and friendly.
26 June 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a lovely time !
Family Holiday
Wanted to take my grandson on his first holiday, got some brochures, but it was a mind field so popped into Hays Travel and they were so helpful, making things easy for us and getting the best flight times and family friendly hotel with great location. They were patient and answered all our concerns
23 June 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a lovely time !
Jacob was very informative on all…
Jacob was very informative on all aspects of the cruise and helpful in making the final decision on the cruise.
24 June 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a lovely time !
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a lovely time !
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a lovely time !
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a great time !
Great service for a cruise holiday
Great service for a cruise holiday, thoroughly answered all questions and went through all the details. Glad we went with Hays, we could not have done this on our own. Alisa was brilliant 🤩
19 June 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a great time !
Very attentive staff Sarah went the…
Very attentive staff Sarah went the extra mile and offered advice and suggestions that we hadn't thought of
18 June 2026
Reply from Hays Travel - Rustington
Thank you for the kind feedback & have a lovely time !
Went into Rustington shop for…
Went into Rustington shop for inspiration and came out with a holiday booked! Jo was very patient and helpful, listened to my requirements and came up with what appears to be an excellent deal,
18 June 2026
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a wonderful time !
Reply from Hays Travel - Rustington
Thank you for your kind feedback & have a lovely time !
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