Covered all areas of holiday booking and gave advice as to flights and possible night stay at airport due to early departure.even emailed me with hotel costs. Always have had excellent service from C... See more
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Whilst considering a number of options I was helped by various members of the Ryde team. Some of them I knew well and some were new to me, but there was no variation in the quality of service. As ever... See more
Company replied
if I could, I would give the Manger and his team at the Hayes branch Isle of Wight five stars plus! The overall service, knowledge and professionalism of the staff is excellent. I would highly recomme... See more
Company replied
The lady smiled as soon as we went in the shop We knew what we wanted to book but her advice on cabin location and price was extremely helpful Would go to this branch again and ask for this travel... See more
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Company details
- #21 of 205 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
17 High Street, PO33 2HW, Ryde, United Kingdom
- 01983 565292
4.9
Excellent
676 reviews
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The member of staff was friendly and…
The member of staff was friendly and professional and helpful. We were able to book exactly what we wanted and at a very good price.
21 July 2026
Reply from Hays Travel - Ryde
Thank you for your lovely review! We're so pleased to hear that you found our team friendly, professional, and helpful. It's great to know we were able to help you book exactly what you wanted and at a price you were happy with.
We really appreciate your kind words and thank you for choosing us. We look forward to helping you plan your next holiday soon!
Latest booking
As always an easy task booking at Hays (Ryde) they've never let me down and make the process and outcome look and feel so easy ! Thankyou once again Kiaa for A1 help and assistance 😃👍total confidence in everything ....thankyou
18 July 2026
Reply from Hays Travel - Ryde
Hi Shaun ,
Thank you so much for your wonderful feedback! We are so pleased to hear that you always have such an easy and positive experience when booking with us. We truly appreciate your confidence in our service. Kiaa will be thrilled to hear this. Kind Regards
Ryde Hays Travel.
They explained everything in detail
They explained everything in detail, no rush, and moved on , when i understood, it took a lot off my mind, trying to do it all online, is impossible for most of us.
17 July 2026
Reply from Hays Travel - Ryde
Thank you for your wonderful feedback! We're delighted to hear that you found the booking process clear and stress-free. Taking the time to explain everything thoroughly and ensuring our customers feel comfortable and confident with their plans is something we pride ourselves on.
We're especially pleased to know that we were able to take the worry out of trying to arrange everything online and make the experience easier for you. Thank you for choosing us, and we look forward to helping you plan many more holidays in the future!
Friendly and helpful staff
Friendly and helpful staff. Nothing was too much trouble. Personalised trip and rang tour company to get the answers about accessibility. Would highly recommended
14 July 2026
Reply from Hays Travel - Ryde
Hi Karen,
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and helpful, and that we could personalize your trip. We appreciate your high recommendation! Kind Regards, Ryde Hays Travel.
A Very Merry Christmas to us!
Our travel advisor was warm and welcoming. The offices were much cooler thanks to the air con, a wonderful retreat from the heat of the day.
We had done our own limitedl research but knew more or less what we wanted, and she delivered!
Walked out with a lovely Christmas Cruise to look forward to at a very reasonable price. A very happy couple.
10 July 2026
Reply from Hays Travel - Ryde
Hi Diana,
Thank you so much for your lovely feedback. Kiaa will be thrilled to hear you were happy with her service. We hope to see you soon. Kind regards, Ryde Hays Travel!
Reply from Hays Travel - Ryde
Hi Paul, Thank you for your lovely 5* review. Kind regards, Ryde Hays Travel!
Hays travel in Ryde
Chris at Hays in Ryde was extremely helpful and explained everything so clearly. He was able to connect our booking to our friends booking so we will all be together. An easy and painfree way to make a cruise booking.
26 June 2026
Reply from Hays Travel - Ryde
Hi Mr Wilson,
Thank you for your wonderful feedback! We are so pleased to hear that Chris was able to make your cruise booking an easy and pain-free experience, especially by connecting your bookings. We hope you and your friends have a fantastic time together! Kind Regards, Ryde Hays Travel.
Friendly knowledgeable staff.
24 June 2026
Reply from Hays Travel - Ryde
Hi Wayne, Thank you for your lovely 5* review.
Kind regards, Ryde Hays Travel.
Very good service…
Nicole was very pleasant and greeted us with a friendly smile. she was very efficient and nothing was too much trouble. We were very impressed with the service.
20 June 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a positive experience with us.
Nicole will be especially pleased to know that her friendly approach and efficient service made such a great impression - we’ll be sure to pass on your kind words to her.
We look forward to seeing you again in the future!
Kind regards and best wishes,
The Hays Travel Ryde team
Chris created a really easy booking…
Chris created a really easy booking experience, everything explained, competent and efficient.
Always great service!
Thank you
26 June 2026
Reply from Hays Travel - Ryde
Thank you so much for your kind 5-star review!
We’re delighted to hear that Chris made your booking experience easy and straightforward. Providing clear guidance and efficient service is exactly what we strive for, so it’s wonderful to know this came through.
We truly appreciate your continued support and look forward to helping you plan your next trip!
Kind regards,
The Hays Travel Ryde team
Reply from Hays Travel - Ryde
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you found Chris knowledgeable and friendly while planning your cruise – he’ll be over the moon to read your kind words. Providing expert advice alongside a warm, personal service is exactly what we aim for, so it’s great to know this came across.
We truly appreciate you taking the time to share your experience and look forward to helping you plan your next adventure!
Kindest regards,
The team at Hays Travel Ryde
Because it's nice to talk to someone…
Because it's nice to talk to someone who knows how to help you with any issues
25 June 2026
Reply from Hays Travel - Ryde
Thank you so much for your 5-star review! We're delighted to hear that you found it helpful to speak with someone who could assist you with any issues.
Providing knowledgeable, reliable support and making travel planning as smooth and stress-free as possible is always our goal.
We truly appreciate your kind words and look forward to helping you with your future travel plans.
Kind regards and best wishes,
The Hays Travel Ryde team
We had a very positive experience…
We had a very positive experience booking our cruise and wanted to share how impressed we were with the service we received.
Our travel agent was extremely helpful throughout the whole process, with a warm, engaging and highly professional manner that immediately put us at ease. Everything was explained clearly as we went through the booking booklet together, and all pricing and payment options were discussed in a straightforward and transparent way.
As this is the first time we have chosen to set up monthly payments by direct debit, we particularly appreciated how clearly the process was explained, making us feel confident and comfortable with the arrangement.
The whole experience felt personal, well organised and genuinely enjoyable. Excellent customer service from start to finish, and it left us feeling excited and reassured about our upcoming holiday. A great experience overall.
24 June 2026
Reply from Hays Travel - Ryde
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re delighted to hear that you had such a positive experience booking your cruise with us.
It’s wonderful to know that everything was explained clearly and that you felt fully comfortable and supported throughout the process. Making sure our customers feel confident, informed, and at ease is always our priority.
Your kind words about the service you received truly mean a lot to the whole team.
Thank you again for your feedback, and we’re so excited for you we hope you have an amazing cruise! - Ryde Hays Travel
Good friendly service
The young lady was very pleasant to deal with and very helpful to find a suitable holiday. She was very helpful in finding the holiday we were looking for and guided us well through placing our order.
23 June 2026
Reply from Hays Travel - Ryde
Thank you so much for your lovely review. We're delighted to hear that you had such a positive experience with our team in the Ryde branch.
It's wonderful to know that Kiaa was able to help you find a holiday that suited your needs and guide you through the booking process with ease. We pride ourselves on providing friendly, personal service, so your kind comments mean a great deal to us.
Thank you for choosing Hays Travel Ryde. We hope you have a fantastic holiday, and we look forward to helping you plan your next adventure in the future!
Reply from Hays Travel - Ryde
Hi Steven, Thank you for 5* review. Kind regards, Ryde Hays Travel.
Reply from Hays Travel - Ryde
Hi Roger, We truly appreciate your kind words. Thank you for your lovely review. Kind Regards, Ryde Hays Travel
The lady booked me 3 holidays
The lady booked me 3 holidays, and she was great. Friendly and helpful. I will definitely use them again. It was a stress free experience
16 June 2026
Reply from Hays Travel - Ryde
Thank you so much for your wonderful review!
We're delighted to hear that you had a stress-free experience and that our team was able to help you book not just one, but three fantastic holidays!
Providing friendly, helpful service and taking the hassle out of travel planning is exactly what we strive for, so it's great to know we delivered that for you.
We look forward to helping you plan more amazing holidays in the future.
Kind regards,
The Hays Travel Ryde team
Reply from Hays Travel - Ryde
Thank you for your review Sterry, we appreciate your kind words! We are glad you had a positive experience with us. Kind Regards, Ryde Hays Travel.
Chris was very helpful and efficient…
Chris was very helpful and efficient with our tour bookings
7 June 2026
Reply from Hays Travel - Ryde
Thank you for your wonderful 5-star review! We're delighted to hear that Chris was helpful and efficient in arranging your tour bookings. We'll be sure to pass along your kind words to him. We truly appreciate your support and look forward to helping you plan another great trip in the future!
Kind regards,
The Hays Travel Ryde team
Your team are wonderful and fantastic.tic!
Your team are wonderful and fantastic!
So very helpful, and good at finding solutions to problems. They talked us through clearly so we understood what was happening with our holiday. We came away feeling relieved and unstressed.
8 June 2026
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