Hays Travel - Seaford Reviews 

647
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

This is the second time we have booked holidays with Hays Travel with Lana at the Seaford branch. Lana did an excellent job finding the right hotel and flights and sorting any queries. We will certai... See more

Company replied

Rated 5 out of 5 stars

Special thanks goes to both Jessica and Lana for your very helpful and supportive advise and patience managing our holiday. Thanks to all the other staff members who are always polite, helpful and ch... See more

Company replied

Rated 5 out of 5 stars

The girls at the Seaford branch are magic we are always given the best treatment and no request is a problem we have used Hays since they took over from Thomas Cook

Company replied

Rated 5 out of 5 stars

We had a specific location we wanted to stay in. None of the usual operators could pull a package holiday together. We left it with Lucy and thanks to her thoroughness we returned three weeks later an... See more

Company replied


Company details

  1. #21 of 203 best companies in Travel agent
  2. #7 of 39 best companies in Cruise agency
  3. #9 of 54 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 98 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

647 reviews

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4.9

All reviews

(647)

115,333 reviews in the last 12 months

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Rated 5 out of 5 stars

Jessica was very helpful and sorted…

Jessica was very helpful and sorted everything for me.

29 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5-star review! We are so pleased to hear that you are happy with our service.
Kind Regards,Jess
Hays Travel

Rated 5 out of 5 stars

Special thanks

Special thanks goes to both Jessica and Lana for your very helpful and supportive advise and patience managing our holiday. Thanks to all the other staff members who are always polite, helpful and cheerful.

28 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your wonderful review! We are so pleased to hear that our team provided helpful and supportive advice for your holiday. We truly appreciate your kind words.
Jess Hays Travel Seaford.

Rated 5 out of 5 stars

Stella was very helpful

Stella was very helpful, when we visited to confirm the booking we made with P&O when onboard. The staff in Seaford are always very caring and helpful.

15 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

The girls at the Seaford branch are…

The girls at the Seaford branch are magic we are always given the best treatment and no request is a problem we have used Hays since they took over from Thomas Cook

19 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

very helpful

very helpful, answered all our questions

17 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards Sian & Lucy at Hays Travel Seaford.

Rated 5 out of 5 stars

This is the second time we have booked…

This is the second time we have booked holidays with Hays Travel with Lana at the Seaford branch. Lana did an excellent job finding the right hotel and flights and sorting any queries.
We will certainly be using Hays Travel again for our next holiday

10 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Kind Regards Lana at Hays Travel Seaford.

Rated 5 out of 5 stars

Excellent service again

Stella, was friendly, informative, helpful and professional again during our booking.

14 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Stella our customer service lady is a…

Stella our customer service lady is a star and went out of her way to find our holiday we have been a customer of hers for years and may she find us many more holidays

5 July 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

They always find what we are looking…

They always find what we are looking for. Doesn't matter how long it takes.
All of the ladies are very helpful.

30 June 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Great staff

Great staff, helpful and engaging.

30 June 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your kind review i appreciate it. Lucy

Rated 5 out of 5 stars

Thoroughly recommend

Excellent service from efficient,friendly and patient team at Hays, Seaford. Wouldn't book with anyone else.

18 June 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford.

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