This is the second time we have booked holidays with Hays Travel with Lana at the Seaford branch. Lana did an excellent job finding the right hotel and flights and sorting any queries. We will certai... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This is the second time we have booked holidays with Hays Travel with Lana at the Seaford branch. Lana did an excellent job finding the right hotel and flights and sorting any queries. We will certai... See more
Company replied
Special thanks goes to both Jessica and Lana for your very helpful and supportive advise and patience managing our holiday. Thanks to all the other staff members who are always polite, helpful and ch... See more
Company replied
The girls at the Seaford branch are magic we are always given the best treatment and no request is a problem we have used Hays since they took over from Thomas Cook
Company replied
We had a specific location we wanted to stay in. None of the usual operators could pull a package holiday together. We left it with Lucy and thanks to her thoroughness we returned three weeks later an... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
9-11 Place lane, BN25 1LA, Seaford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jessica was very helpful and sorted everything for me.

Reply from Hays Travel - Seaford
Special thanks goes to both Jessica and Lana for your very helpful and supportive advise and patience managing our holiday. Thanks to all the other staff members who are always polite, helpful and cheerful.

Reply from Hays Travel - Seaford
Stella was very helpful, when we visited to confirm the booking we made with P&O when onboard. The staff in Seaford are always very caring and helpful.

Reply from Hays Travel - Seaford
Lucy at Seaford was lovely and found me the best flight to Aus.

Reply from Hays Travel - Seaford
The girls at the Seaford branch are magic we are always given the best treatment and no request is a problem we have used Hays since they took over from Thomas Cook

Reply from Hays Travel - Seaford
This is the second time we have booked holidays with Hays Travel with Lana at the Seaford branch. Lana did an excellent job finding the right hotel and flights and sorting any queries.
We will certainly be using Hays Travel again for our next holiday

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
Stella, was friendly, informative, helpful and professional again during our booking.

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford

Reply from Hays Travel - Seaford
Stella our customer service lady is a star and went out of her way to find our holiday we have been a customer of hers for years and may she find us many more holidays

Reply from Hays Travel - Seaford
They always find what we are looking for. Doesn't matter how long it takes.
All of the ladies are very helpful.

Reply from Hays Travel - Seaford
Was served promptly by Lucy who was very efficient and helpful

Reply from Hays Travel - Seaford
Sain was great and found a lovely plase for us to go next year

Reply from Hays Travel - Seaford
Excellent service from efficient,friendly and patient team at Hays, Seaford. Wouldn't book with anyone else.

Reply from Hays Travel - Seaford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.