Hays Travel - Seaford Reviews 

679
TrustScore 5 out of 5

4.9

9-11 Place lane, BN25 1LA Seaford, GB


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Rated 5 out of 5 stars

Our experience was great because although we changed our minds about dates and length of holiday, all 3 members of staff who helped us were patient and very helpful and worked hard to find our best f... See more

Company replied

Rated 5 out of 5 stars

We approached Hays with a travel idea and Stella found us the dream holiday. Stella answered all our questions and provided additional information and was her usual helpful self

Company replied

Rated 5 out of 5 stars

My travel advisor spent time checking my requirements, and matching them up. She gave me options and took trouble.This was really helpful in my decision of destination.

Company replied

Rated 5 out of 5 stars

Lucy was very helpful and took the time to answer all r questions and query’s we r already looking for next year


Company details

  1. #21 of 206 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 9-11 Place lane, BN25 1LA, Seaford, United Kingdom

  • 01323340582

4.9

Excellent

TrustScore 5 out of 5

679 reviews

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4.9

All reviews

(679)

119,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

all very good

5 June 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Brilliant service

Sian was very helpful, excellent service

5 June 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Brillant service

Brillant service

31 May 2026
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Reply from Hays Travel - Seaford

Thank you for your review.Pleasure to book your holiday.Jess Hays Travel Seaford.

Rated 4 out of 5 stars

Has to be right for you.

As always ,doesn’t matter how long it takes so long as it’s right for you. Other shops could learn a few things . Seaford hay’s Sussex.

16 May 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Superb service

Superb service. I had tried to book through the web site but found it so difficult to navigate. Jess was so patient with us, and didn’t make us feel rushed at all. She answered all our questions and gave so much advice we ended up booking 2 holidays! She did all the bookings for us. Certainly made our life so much easier and took all the worry away of trying to do it ourselves. Wouldn’t hesitate to use again. Thank you Jess

8 May 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Jessica at Hays Travel Seaford.

Rated 5 out of 5 stars

Very friendly and efficient

Very friendly and efficient. Sian went through everything well even when dealing with a somewhat bizarre question.

6 May 2026
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated and I am pleased you were happy with our service. Many Thanks, Sian & Lucy at Hays Travel Seaford

Rated 5 out of 5 stars

Jessica was very accommodating

Jessica was very accommodating, she made me feel welcome and advised me well wasting no time!

6 May 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Jessica at Hays Travel Seaford.

Rated 5 out of 5 stars

The staff are always so helpful

The staff are always so helpful especially Stella and Lana, very satisfied with the smooth booking.

2 May 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks Stella & Lana at Hays Travel Seaford.

Rated 5 out of 5 stars

Booking our holiday

It was a pleasure to see Sian who is very knowledgeable & has always been extremely helpful when booking our holidays. It makes the experience so much easier when you see a familiar face.

30 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Your Seaford branch is 2nd to none…

Your Seaford branch is 2nd to none absolutely fantastic I can’t praise them enough I’m partially sighted and your team are absolutely fantastic we’re always booked through them from now on fabulous

28 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Sian at Hays Travel Seaford.

Rated 5 out of 5 stars

Because the staff

Because the staff, Stella in particular, are so efficient.

21 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Excellence responsive and professional service.

All round excellence. Professional, polite, responsive, caring

26 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

We flew to Canada to see the falls…

We flew to Canada to see the falls after a nine hour flight and two hour taxi ride arrived at our hotel at 2.00 am only to be told there was no booking for us. The hotel reception was very unhelpful so we phoned the Hays help line who where able to sort the mess and two hours later we where at a lovely hotel near the falls. Without this amazing service our holiday would have been ruined instead we had a great holiday. We cannot recommend Hay’s more highly, great service, honesty and great prices.

4 June 2025
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Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many Thanks, Stella at Hays Travel Seaford.

Rated 5 out of 5 stars

Stellar contacted me about cruises…

Stellar contacted me about cruises coming on sale for 2027-2028 she knows exactly what cabins we like and she has booked us up for two Caribbean cruises without her I would have missed out thanks again stellar your the best

11 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

Rated 5 out of 5 stars

Great professional Staff

Great professional Staff, our short city break was simple to book and I love that Hays Travels gives the option to pay monthly making our trip affordable

19 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella & Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Lana is very knowledgeable

Lana is very knowledgeable. She's booked everything we requested

18 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Lana at Hays Travel Seaford

Rated 5 out of 5 stars

Most professional..

Stella was so helpful and patient when I was choosing a new cruise.
The whole experience felt unhurried and questions are answered or she finds the answers

9 April 2026
Hays Travel - Seaford logo

Reply from Hays Travel - Seaford

Thank you for your 5* review and kind comments, they are appreciated. Many thanks, Stella at Hays Travel Seaford

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