Hays Travel, Sherborne, are simply the best in the business. The staff are unfailingly efficient, helpful and friendly, always eager to make every aspect of the customer's experience as trouble and st... See more
Company replied
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Hays Travel, Sherborne, are simply the best in the business. The staff are unfailingly efficient, helpful and friendly, always eager to make every aspect of the customer's experience as trouble and st... See more
Company replied
We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent,... See more
Company replied
Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t consider... See more
Company replied
Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
66 Cheap Street, DT9 3BJ, Sherborne, United Kingdom
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Reply from Hays Travel - Sherborne
Karen of Hays Travel was excellent and found the perfect holiday we were looking for.

Reply from Hays Travel - Sherborne
Hays Travel, Sherborne, are simply the best in the business. The staff are unfailingly efficient, helpful and friendly, always eager to make every aspect of the customer's experience as trouble and stress-free as possible. Thank you all very much.

Reply from Hays Travel - Sherborne
Booked what we wanted with ease. Professional and friendly.

Reply from Hays Travel - Sherborne
Very efficient and friendly.
Best outcome chosen from a range of options - I am confident in having an individual to sort out anything which I might need.

Reply from Hays Travel - Sherborne
It was nice to meet Ella who was very helpful and kind it all went smoothly now I only have the travel insurance to do.
Plus the Esta

Reply from Hays Travel - Sherborne
We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent, and we felt really well looked after. Thank you so much for all your help, Helen – we’re so excited for our trip!

Reply from Hays Travel - Sherborne
Simon was absolutely brilliant, sorted our holiday plans with patience and kindness and with choices to choose from we couldn’t have asked for more.

Reply from Hays Travel - Sherborne

Reply from Hays Travel - Sherborne
Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t considered before and are very excited about going to. She also gave us lots of advice and tips for excursions, currency etc. And sorted out airport parking and insurance and had all documentation and boarding passes printed off for us ready to collect the next day. Can’t recommend highly enough.

Reply from Hays Travel - Sherborne
Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and sorted our Hays prepayment cards and travel money out very efficiently. We'll be back!!!! C& L

Reply from Hays Travel - Sherborne

Reply from Hays Travel - Sherborne
Quick research on flights, with no problems and booking the same day. Many thanks. Simon

Reply from Hays Travel - Sherborne
Booking through Hays Travel is SO much easier and quicker than trying to do it yourself. Ella had everything at her fingertips and she sorted out exactly what we wanted in no time and at an amazing price.

Reply from Hays Travel - Sherborne

Reply from Hays Travel - Sherborne
They were efficient, got all the information we needed and answered all our questions.

Reply from Hays Travel - Sherborne
The team at Hayes Travel are always extremely helpful. They take the trouble to explain, change timetables and generally solve any problems, however small. I always recommend them to my family and friends.

Reply from Hays Travel - Sherborne
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