Hays Travel - Sherborne Reviews 

537
TrustScore 5 out of 5

4.9

66 Cheap Street, DT9 3BJ Sherborne, GB


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Rated 5 out of 5 stars

Hays Travel, Sherborne, are simply the best in the business. The staff are unfailingly efficient, helpful and friendly, always eager to make every aspect of the customer's experience as trouble and st... See more

Company replied

Rated 5 out of 5 stars

We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent,... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t consider... See more

Company replied

Rated 5 out of 5 stars

Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and... See more

Company replied


Company details

  1. #21 of 201 best companies in Travel agent
  2. #7 of 38 best companies in Cruise agency
  3. #9 of 53 best companies in Cruise Travel Agency
  4. #3 of 33 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 97 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 66 Cheap Street, DT9 3BJ, Sherborne, United Kingdom

  • 01935 814351

4.9

Excellent

TrustScore 5 out of 5

537 reviews

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4.9

All reviews

(537)

126,126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

KAREN VERY GOOD

KAREN VERY GOOD. ASWELL AS ALL THE OTHER STAFF

21 July 2026
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Reply from Hays Travel - Sherborne

Thank you for your lovely review, it is very much appreciated :) Karen

Rated 5 out of 5 stars

Simply The Best!

Hays Travel, Sherborne, are simply the best in the business. The staff are unfailingly efficient, helpful and friendly, always eager to make every aspect of the customer's experience as trouble and stress-free as possible. Thank you all very much.

22 July 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Helen

Rated 5 out of 5 stars

Very efficient and friendly.

Very efficient and friendly.

Best outcome chosen from a range of options - I am confident in having an individual to sort out anything which I might need.

21 July 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

Easy and helpful

I
Simple and efficient - and friendly

11 July 2026
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Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Simon

Rated 5 out of 5 stars

It was nice to meet Ella who was very…

It was nice to meet Ella who was very helpful and kind it all went smoothly now I only have the travel insurance to do.
Plus the Esta

15 July 2026
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Reply from Hays Travel - Sherborne

Thank you for your kind review :) It was lovely to meet you too! Ella

Rated 5 out of 5 stars

Excellent Customer Service

We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent, and we felt really well looked after. Thank you so much for all your help, Helen – we’re so excited for our trip!

15 July 2026
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Reply from Hays Travel - Sherborne

Thank you so much Shannon for your kind words.
It was a pleasure to help both you & Blake find your holiday & I wish you the best time 😊

Rated 5 out of 5 stars

Simon was absolutely brilliant

Simon was absolutely brilliant, sorted our holiday plans with patience and kindness and with choices to choose from we couldn’t have asked for more.

14 July 2026
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Reply from Hays Travel - Sherborne

Thank you for your feedback, a pleasure to help you :o)

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t considered before and are very excited about going to. She also gave us lots of advice and tips for excursions, currency etc. And sorted out airport parking and insurance and had all documentation and boarding passes printed off for us ready to collect the next day. Can’t recommend highly enough.

2 July 2026
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Reply from Hays Travel - Sherborne

Thank yo so much for your lovely review, I am sure you will have a wonderful holiday together and enjoy all that Morocco has to offer :) Karen

Rated 5 out of 5 stars

Brilliant as ever!!

Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and sorted our Hays prepayment cards and travel money out very efficiently. We'll be back!!!! C& L

1 July 2026
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Reply from Hays Travel - Sherborne

Thank you gents, a pleasure to help you lovely people! Zac is the chap who helped with your Currency :o)

Rated 5 out of 5 stars

Quick research on flights

Quick research on flights, with no problems and booking the same day. Many thanks. Simon

25 June 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

WHY TRY AND BOOK YOUR HOLIDAY YOURSELF??

Booking through Hays Travel is SO much easier and quicker than trying to do it yourself. Ella had everything at her fingertips and she sorted out exactly what we wanted in no time and at an amazing price.

18 June 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review :) Ella

Rated 5 out of 5 stars

Friendly

Friendly, helpful, and efficient

18 June 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

They were efficient

They were efficient, got all the information we needed and answered all our questions.

14 June 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your kind review . The holiday sounds so exciting.
Katie

Rated 5 out of 5 stars

The team at Hayes Travel are always…helpful

The team at Hayes Travel are always extremely helpful. They take the trouble to explain, change timetables and generally solve any problems, however small. I always recommend them to my family and friends.

30 May 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your kind review and using Hays Travel we do appreciate your bookings.
Kind regards
Katie

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