Hays Travel - Sherborne Reviews 

571
•
TrustScore 5 out of 5

4.9

66 Cheap Street, DT9 3BJ Sherborne, GB

•

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Rated 5 out of 5 stars

Absolutely brilliant! After hours spent googling holidays and not finding anything good enough, we came into the shop with a budget and a wish list. Karen helped us choose somewhere we hadn’t consider... See more

Company replied

Rated 5 out of 5 stars

Brilliant as ever!!! Simon was a STAR. Friendly, helpful, knowledgeable and thorough. Well done Simon. The chap on the foreign exchange counter ( sorry but didnt catch his name) was fantastic too and... See more

Company replied

Rated 5 out of 5 stars

We were able to discuss what we were looking for which resulted in us walking away having booked a 14 day cruise. Our clerk was very clear and concise, knew what to look for even amended our addres... See more

Company replied

Rated 5 out of 5 stars

We had a great experience booking our holiday with Helen! She was so friendly, approachable, and knowledgeable, and made the whole booking process feel effortless. Her customer service was excellent,... See more

Company replied


Company details

  1. Travel agent
  2. also in
  3. Cruise agency
  4. Cruise Travel Agency
  5. Cultural tours provider
  6. Currency exchange service
  7. Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 66 Cheap Street, DT9 3BJ, Sherborne, United Kingdom

  • 01935 814351

4.9

Excellent

TrustScore 5 out of 5

571 reviews

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4.9

All reviews

(571)

123,505 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service

Fast service , helpful advice, reductions secured , booking made.

25 March 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your kind review :) Ella

Rated 5 out of 5 stars

Planning a holiday made easy

Karen made finding the holiday easy. She was able to advise us about the difference between cabins and the cost.
Karen has also advised us that we need to book early for a holiday in
2027 which I am going into discuss with her on Monday. 5 star service as usual.

8 March 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated. It is always a pleasure to assist you with your holidays. Karen :)

Rated 4 out of 5 stars

Very good...sorted us all out and…

Very good...sorted us all out and pointed extra costs that we were not previously aware of

3 March 2026
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Reply from Hays Travel - Sherborne

Thankyou Shirley for your kind review and I'm glad I could find your holiday for you.

Kind Regards,

Helen

Rated 4 out of 5 stars

Always a great warm welcome when you…

Always a great warm welcome when you walk in ,sat down told the lady what we where looking for our budget and she came up with lots of ideas and found us a great holiday for a great price, I will always use Hays when booking my holidays .

24 February 2026
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Reply from Hays Travel - Sherborne

Thank you for your lovely review :)

Rated 5 out of 5 stars

Caring and considerate

Caring and considerate. Not pushy but informative

28 February 2026
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Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

Fantastic service

Fantastic service
Very friendly staff as usual
Amazing team

1 March 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

happiness is...

everything was handled with ease and with a smile and I left the agency also with a smile, thank you

28 February 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

Great service as always

Great service as always

21 February 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated and I am sure you will have another wonderful holiday :) Karen

Rated 5 out of 5 stars

Simon was incredibly helpful with a…

Simon was incredibly helpful with a complicated booking going above and beyond to ensure we got the holiday of our dreams! We are looking forward to an amazing trip thanks to Simon.

5 February 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

My pleasure, happy we were able to deliver the dream :o)

Rated 5 out of 5 stars

Excellent Service

Most knowledgeable, excellent service.

3 February 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your lovely review it is very much appreciated :) Karen

Rated 5 out of 5 stars

We changed our minds several times and…

We changed our minds several times and asked lots of questions. Katie was very patient with us and secured the booking we wanted. Many thanks 😄
Ken Mathews

8 February 2026
Hays Travel - Sherborne logo

Reply from Hays Travel - Sherborne

Thank you for your kind review . It was great to get your Cruise secured.
Thank you for booking through Hays Travel.
Katie

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