Its always easy to book a holiday with Hayes Shipley as Lorna is so helpful and knowledgable, she reducuces the stress associated with the booking process. She also goes the extra yards to ensure you... See more
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See what reviewers are saying
As always Lorna was so helpful, knowledgeable and friendly and took time to ensure I was happy with every aspect of my booking! Can highly recommend!
Company replied
Lorna the agent was extremely efficient and friendly. She helped us to choose an hotel close to attractions in Prague for our 3 night stay. She also gave good advice and printed out our documents i... See more
Company replied
We Always use Lorna at hays travel Shipley She always finds us the best deals and looks after us from start to finish So helpful and polite 😃 wouldn’t use anyone else
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Market Square, BD18 3QB, Shipley, United Kingdom
- 01274 965962
4.9
Excellent
757 reviews
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Reply from Hays Travel - Shipley
Thank you for the feedback :) - Shaun
Shannon is brilliant so helpfull and…
Shannon is brilliant so helpfull and very professional
16 March 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback - Shannon :)
The member of staff was extremely…
The member of staff was extremely helpful and answered all our questions. Holiday booked and will visit again.
12 March 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Alisha
Efficient & friendly service
13 March 2026
Reply from Hays Travel - Shipley
Thankyou for your kind review :)
Shannon was very helpful nothing was…
Shannon was very helpful nothing was too much trouble
28 February 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - shannon
I found the staff pleasant and helpful
I found the staff pleasant and helpful.
Explained everything clearly.
I would use again.
😊
4 March 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
The lovely young lady who helped…
The lovely young lady who helped choosing our hoilday she was very helpful even showing us some of the reviews of the hoyels she wad showing us I av never seen that before she was lovely her name was Alisha
7 March 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback :) - Alisha
As always the girls in the Shipley…
As always the girls in the Shipley Branch were very helpful and knowable
1 March 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback Kevin. Hope to see you in store again soon :) - Lorna
Reply from Hays Travel - Shipley
Thankyou for your kind feedback - Shaun :)
Very friendly and helpfull
10 February 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Brilliant Hays Travel
Friendly welcome, good customer service. From beginning to end Shaun was very engaging, interesting and knowledgeable. We had our special holiday booked in no time at all. Would recommend.
22 February 2026
Reply from Hays Travel - Shipley
Thankyou for your kind feedback, it was a pleasure to book your holiday for you :) - Shaun
Excellent service as always ,my problem…
Excellent service as always ,my problem was solved very quickly and efficiently, well done hays shipley x
16 February 2026
Reply from Hays Travel - Shipley
Thank you very much for the 5* review its great to hear that the team in the branch looked after you and that we managed to get you a holiday to look forward too. If you need us for anything else you know where we are but thank you again for taking the time to review your experience in our Shipley branch - Shaun :)
Reply from Hays Travel - Shipley
Thankyou for your kind feedback, it was a pleasure to get you booked :) - Shaun
Advisor was very engaging she…
Advisor was very engaging she understood fully our requirements. The booking procedure was quick and straight forward
21 February 2026
Reply from Hays Travel - Shipley
Thankyou for your kind feedback, it was a pleasure to get you booked :) - Philippa
I will say it again.Very knowledgable…
I will say it again.Very knowledgable ,friendly service. No complaints .Thank you.
13 February 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback :) - Shaun
Reply from Hays Travel - Shipley
Thank you so much for your kind feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Laurna is such a great help in…
Laurna is such a great help in organising holidays for our needs with no pressure. Cheers
12 February 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback it was a pleasure to get your holiday booked for you :) - Lorna
Reply from Hays Travel - Shipley
Thankyou for your kind feedback, It was a pleasure to get you booked :) - Philippa
Best staff and great co operation
12 February 2026
Reply from Hays Travel - Shipley
Thankyou for your kind feedback :) - Lorna
Excellent help and a lovely girl
12 February 2026
Reply from Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get you booked :) - Lorna
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