We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... See more
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See what reviewers are saying
I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
Company replied
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
988 reviews
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we just received all the help we needed…
we just received all the help we needed to make a decision for our next holiday, many thanks to Rebecca.
4 August 2026
Reply from Hays Travel - Southport
More than a pleasure looking after you. Thanks for booking with us.
Difficult booking to Skiathos
Rebecca went above and beyond to book our holiday in Skiathos. It had to be linked with our friend flying from Gatwick. Time was spent instore on the phone to TUI to find availability. She very kindly checked emails on her day off to ensure the booking could be successfully completed as it was a small self catering complex
29 July 2026
Reply from Hays Travel - Southport
Thank you for your wonderful feedback! We are so pleased to hear about the excellent service you received. It's fantastic that our team went the extra mile to ensure your booking was completed successfully. - Team Southport
Difficult Booking
Rebecca was excellent with our difficult booking coordinating my friends booking as they were flying from a different UK airport to me. Also making sure there were still rooms available in a small hotel. We got the last two rooms for the dates we wanted thanks to Rebecca.
31 July 2026
Reply from Hays Travel - Southport
Thank you for leaving this lovely review Caroline! We are made we was able to help you with this holiday and hope you have a lovely time. If you need anything else please let us know and we will be happy to help - Team Southport
Excellent service as always by Alyson.
1 August 2026
Reply from Hays Travel - Southport
Lovely to see you. Thanks for booking with me again :-)
Laura was extremely helpful
1 August 2026
Reply from Hays Travel - Southport
Thank you very much for taking the time to leave feedback, we really appreciate it.
We hope you have a fabulous holiday!
Holiday Booking. Laura was very efficient and…
Laura was very efficient and knowledgeable to make our holiday booking easy.
31 July 2026
Reply from Hays Travel - Southport
Thank you very much for taking the time to leave feedback, we really appreciate it.
We hope you have a fabulous holiday!
Well-organised.
23 July 2026
Reply from Hays Travel - Southport
Thank you for review our service - Team Southport
Great service
I went in with no country in mind but specific criteria as a solo, female traveller. After searching for me for a while, the manageress was very patient and found the perfect holiday which I bought! The departure date was only a week later. Very helpful. They even checked me in and sorted insurance for me. With special rate on travel money I was delighted . Will use again. Thank you Hays Travel Southport.
22 July 2026
Reply from Hays Travel - Southport
Thank you very much Rachel for taking the time to leave feedback, we really appreciate it.
We hope you have a fabulous holiday and we look forward to assisting you again in the future.
JAKE WAS SO HELPFULL GETTING MY…
JAKE WAS SO HELPFULL GETTING MY BOOKING
HE TOOK HIS TIME WITH ME AS I HAVENOT DONE IT BEFORE HE FOUND THE BEST PRICES FOR ME AND I WAS VERY GREATFUL FOR THAT THANK YOU AGAIN
I WILL BE BACK ALL THE BEST PETER
28 July 2026
Reply from Hays Travel - Southport
Thank you for such a lovely review. Im delighted Jake was a great help for you.
Holiday
The holiday advisor was very helpful with the booking process she was patient and courteous with a good understanding of our needs.
27 July 2026
Reply from Hays Travel - Southport
Thank you for such a lovely review. It was a pleasure arranging your holiday for Rhodes. Youll have a wonderful time.
a pleasant and easy booking
28 July 2026
Reply from Hays Travel - Southport
Thank you for your lovely review :-)
Rebecca the agent helped me loads I am…
Rebecca the agent helped me loads I am happy hays travel take the extra burden from me when it comes to check in ect
21 July 2026
Reply from Hays Travel - Southport
Thank you Steven for taking the time to leave your lovely review, we do appreciate it.
Alyson is the best!!
As always, Alyson provided expert advjce,with her usual friendliness and good humour. I would never think about booking a holiday without consulting her and Hays travel. Totally happy.Alyson always goes that extra mile to ensure my holiday is exactly what I want. Many thanks.
28 July 2026
Reply from Hays Travel - Southport
Thank you Neil! Always a pleasure to see you both pop into store to see and always happy to help where we can with anything your needing. Thank you, Team Southport
Jake was very helpful
Jake was very helpful, he spent a lot of time finding the right cabin to meet my needs and was friendly, polite, helpful and efficient as always.
28 July 2026
Reply from Hays Travel - Southport
Hi Marion, Always happy to see you and Sean pop into store. Glad we could find a cabin that suited you best and always happy to help with your bookings where i can. Thank you, Jake
Great service
Jake was super helpful and friendly when we went in to book a cruise, very informative and made sure we got exactly what we wanted .
26 July 2026
Reply from Hays Travel - Southport
Thank you Nicola! It was an absolute pleasure and if you need anything else please let me know and i will be happy to help - Jake
Reply from Hays Travel - Southport
Thank you for your excellent review we appreciate your feedback.
The clerk was quiet at first but she…
The clerk was quiet at first but she was concentrating on screen. Once she found what we'd requested she was efficient and friendly.
23 July 2026
Reply from Hays Travel - Southport
Thank you for taking your time to leave feedback we appreciate it.
Very helpfully staff make everything so…
Very helpfully staff make everything so easy.Thanks
22 July 2026
Reply from Hays Travel - Southport
Thank you for your wonderful feedback! - Natalie
Jake was really patient with us
Jake was really patient with us, it was an easy process because of this.
22 July 2026
Reply from Hays Travel - Southport
Thank you Lorraine, It was an absolute pleasure to help you with your holiday and if you need further assistance please let me know and i will be happy to help - Jake
Reply from Hays Travel - Southport
Our pleasure as always Keith :)
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