We went in to see Alyson who has done many bookings for us. Also booking seats on the plane. Alyson goes the extra mile for us she is an ambassador to your company. With her continuous professional d... See more
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See what reviewers are saying
I use Hays Travel all the time & the staff are so friendly & helpful always look after me as I am on my own Alyson the manager is always ready to help & knows my needs
Company replied
Alyson is always so friendly and helpful. She is willing to spend time making sure she tailors the holiday to suit your needs. My son-in-law always explains how I could save money by booking the holid... See more
Company replied
Our Hays rep was Jake very welcoming and informative taking in all info and producing what we both feel is a great package. This is our second year with Hays just amazing service.
Company replied
Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
57 Chapel Street, PR8 1AL, Southport, United Kingdom
- 01704 778695
4.9
Excellent
988 reviews
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Great service as always from the staff
Great service as always from the staff. Jake is very good at his job. Best place to book your holidays in southport.
29 June 2026
Reply from Hays Travel - Southport
Thank you Gary! Always happy to help with anything you need . Than you for always booking with me and hope you have a lovely holiday - Jake
excellent service as always
excellent service as always. staff go out there way to help me.
20 June 2026
Reply from Hays Travel - Southport
Our pleasure Robert. If you need anything else please let us know and we will be always happy to help - Team Southport
A stress-free booking experience
Staff at Hays Travel made booking our holiday an stress-free experience. Furthermore they were very informative, friendly and helpful when discussing and researching options for our cruise getaway, making sure we made the right choice for our budget. Thank you very much to both Rebeccas for your assistance.
11 June 2026
Reply from Hays Travel - Southport
Thank you Jonathan for your lovely review and we are glad to hear it was a stress free experience for you. We look forward to looking after your booking for you and any assistance you may need in the future.
Thank You
Natile was very helpful and patient…
Natile was very helpful and patient while helping us book our dream holiday
21 June 2026
Reply from Hays Travel - Southport
Thank you for your lovely review we really appreciate your feedback.
Have an amazing holiday and you know where we are if you need anything in the future.
Honest answers no hard sell pleasant…
Honest answers no hard sell pleasant staff as usual thanks
19 June 2026
Reply from Hays Travel - Southport
Thank you John. Always a pleasure to help and if you need anything else please let us know and we will be happy to help - Team Southport
brilliant service
Looking at holiday abroad and also trip away to Channel islands for a couple of days.
Rebecca was very helpful in speaking to the company to find out extra information and prices. What i didn't know, if you have a medical condition you can get additional hand luggage for your medicines, with a doctor's letter to back this up.
All in all a very good visit and help at the Southport branch.
17 June 2026
Reply from Hays Travel - Southport
Thank you for your excellent review we really appreciate it.
We look forward to looking after your holiday and any future assistance you may need.
They are very precise and efficient
They are very precise and efficient, go through the itinerary with you, and take their time, nothing is rushed.
9 June 2026
Reply from Hays Travel - Southport
Thank you very much for your excellent feedback.
We look forward to looking after your booking for you and are here if you need any assistance in the future.
Best Wishes
Reply from Hays Travel - Southport
Thank you Simon for your lovely review.
We look forward to looking after your booking for you and anything else you may need in the future.
Friendly welcome at the door
Friendly welcome at the door. Very helpful staff who accommodated our requirements for our holiday seamlessly.
14 June 2026
Reply from Hays Travel - Southport
Good Afternoon, Sean,
Thank you so much for this lovely review we are so happy to hear of your positive experience and we look forward to seeing you again sometime soon.
Verry knowledgable and helpfull staff.
11 June 2026
Reply from Hays Travel - Southport
Thank you Paul! - Team Southport
FriendlyService
Easy Laura at Southport branch very polite and friendly listened to our request.
3 June 2026
Reply from Hays Travel - Southport
Thank you very much for your review we really appreciate it.
We look forward to assisting you again in the future.
Hays Travel Southport
Same great service
Alyson found a great cabin for our cruise. Always very helpful. Recommended
9 June 2026
Reply from Hays Travel - Southport
Thank you very much for your review we really appreciate it.
We look forward to assisting you again in the future.
Hays Travel Southport
We booked a cruise with Laura and she…
We booked a cruise with Laura and she was very helpful pleasant and knowledgeable. She answered all our questions. We would book through Hays again.
1 June 2026
Reply from Hays Travel - Southport
Thank you! We are always happy to help and if you need further assistance please let us know - Team Southport
Very helpful and caring member of staff…
Very helpful and caring member of staff made everything very easy would recommend.
7 June 2026
Reply from Hays Travel - Southport
Thank you Gloria! If you need anything else please let us know and we will be happy to help - Team Southport
Reply from Hays Travel - Southport
Thank you! - Team Southport
Very helpful assistant which enabled me…
Very helpful assistant which enabled me to book a holiday with ease.
3 June 2026
Reply from Hays Travel - Southport
Thank you Pam for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Rebecca (brunette) was excellent and…
Rebecca (brunette) was excellent and efficient in resolving our booking problems.
4 June 2026
Reply from Hays Travel - Southport
Thank you Robert for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Rebecca went above and beyond to find…
Rebecca went above and beyond to find our perfect trip to America for myself and grandson
Well done once again hays travel
Thank you 😊
4 June 2026
Reply from Hays Travel - Southport
Thank you Jacqueline for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Helpful and patient
Helpful and patient, understanding of my walking issues. Delightful experience.
30 May 2026
Reply from Hays Travel - Southport
Thank you Virginia for your feedback we really appreciate it.
We look forward to looking after your booking for you and any future assistance you may need from us. Have an excellent holiday!
Thank You
Hays Travel Southport
Reply from Hays Travel - Southport
Thank you! Happy to help - Team Southport
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