Hays Travel - Specialist Cruise Centre Reviews 

My son in law booked for my husband and myself and his own family the day before. I know he was very pleased with the whole procedure.

Carol was amazing nothing was too much trouble and found me another cruise and is also watching for 2029 to be released

Emily, from Customer Service team is brilliant. Had a small hiccup with booking online, but spoke to her and she has sorted out the issue I had. Now booked on a cruise and looking forward to it. Customer service first class!

We only book with Hays Travel because of their Travel Advisor Shelley Collins.
She is so special that we waited for her to return from leave before booking another holiday.

Excellent service once again from Emily at Hays Travel. Would definitely recommend to anyone.

Excellent service again from Hays Travel. Booked another cruise with them. Thank you Emily.

Excellent and very efficient service, as always.

Michaela went through all the information thoroughly & listened to my requirements.

Emily from the Beverley branch was really helpful x

First class service Rob is professional but friendly. Set out everything in an organised way. Very satisfied.

As always when dealing with your company. and Carol M in particular, we receive the best possible assistance and always come away feeling we have received 5 Star treatment.
Many thanks
J & J in Surrey

I tried booking with P&O direct for a cruise. I wanted to fly from Birmingham, and was told no flights available. I spoke to a lady called Chelsea and she found me flights from Birmingham. Small discount also . 5 stars all round.

All the agents were knowledgeable and helpful. Understood requirements and devised two packaging and pricing options. Jackie Wilson was first point of contact and was excellent. Finalised reservation with Michelle, who clarified a few questions before proceeding. One slight frustration was the telephone message of one of the agents saying she was busy and would call back when she was actually off duty. Would recommend your cruise team to others.

Great service cannot fault it from start to finish, very helpful and great staff

Polly explained everything about the cruise, including the room types, schedules and transfers as we are flying over from Northern Ireland. She was very helpful and it was very much appreciated, thank you Polly!

Very helpful lady and gave me great advise

Jo was again really helpful, nothing is to much trouble and that made the whole booking process so easy.

The girl I was dealing with very professional and polite answered all my queries