Hays Travel - Stockton Heath Reviews 

Young lady very helpful and patient, we are 4 elderly people and we needed 2 single rooms, which are always a problem. This was for next year and the brochure had only just arrived so we thought it would be easy, no chance, she got onto Alpha holidays and kept on until she found one that suited us all. 1st class service and never lost patience or her lovely smile. We will definitely be back. 5 stars. Thank you.

We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company.
We felt the experience was better at the Hayes shop. Everything was explained in an unhurried manner and Jill made the effort to find our Cunard number so we got 10% off as returning customers.
We shall return.

Too many unsolicited emails.
Dealings with the Travel Agent were 5/5. Kaydee did what she said she would do, communicated well and was ever helpful.
However, in the following week I've been inundated with emails (like this one, ad's, offers etc) despite not signing up for them and twice completing the 'subscribe' process.
I shall not use them again.

The team in Stockton Heath are always very friendly and helpful.
We have had many great holidays with them and can highly recommend them.

My first impression of Hays Travel, in Stockton Heath, was a cheerful greeting from the desk. She introduced herself as Laura, and quickly began investigating what I wanted from my break. She spent time, going through a couple of hotels until she found my perfect fit.
Laura’s follow-up phone calls have been just as upbeat, and she has even shared in my excitement for my forthcoming holiday x
Thank-you, Hays.
Thank-you, Laura.

Lynette who attended to us was great. Explained everything thoroughly and nothing was too much trouble. Full marks.

The staff are always exceptionally efficient always professional and helpful.

Always find you the right holiday at all costs. Staff are knowledgeable, efficient and lovely with it.

Laura from Stockton Heath store was really helpful , friendly, lovely, good at her job. She got me a really good deal . I always go there to book my holidays all staff are great

We have been using hayes travel for a number of years and we have always been very happy with the attention to detail that your employees always show, we will only book with hayes because of the excellent service that you provide

We have booked two holidays !
Laura in Stockton Heath branch has booked everything for us.
She is the most helpful & pleasant person I have ever had the pleasure of dealing with.
Nothing is too much trouble for her
Have just returned from Lanzarote and everything was perfect thanks to Laura.
No hesitation to book our holidays in the future,through Hays Travel & obviously Laura.
Thanks Laura for all your help.
Jane & Jim Howarth

Very friendly staff, nothing was too much trouble. Jill went out of her way, looking for the best holiday and deals.

Thank you Lesley for your guidance & experience when booking our holiday destination. And for going above & beyond. Your knowledge of holiday destinations is valuable. Thank you once again. You’re a star ⭐

We came in to the shop unsure of our destination and your representative Lesley put us at ease and showed us holidays we would never have found ourselves. Lesley found the perfect trip for us within the budget we had set. This proved to us how invaluable the knowledge of a good travel agent is and we will definitely be back in the future. Many Thanks

Yet again a huge thank you to Jill for her support in booking our latest holiday. We always get excellent service from Hays Travel in Stockton Heath. All the staff are helpful, pleasant and professional.

Laura was extremely helpful and very pleasant, she provided all the information we needed and more, she was very quick getting back to us via email or telephone.

always happy with the service we receive always a pleasure to go into the office

Excellent service. Helpful, knowledgeable staff who delivered my brief. Stockton Heath store always great.

Very helpful staff at Hays travel Stockton Heath. We were shown options to suit what we were looking for, settled for a 4star Adults only hotel in Lanzarote. Can’t wait to go.