Hays Travel - Sunderland The Bridges Reviews 

I didn't have to wait. Ava was welcoming, friendly and professional.
I was in, booked and out with my documents in less than 20 minutes.
Ava was knowledgeable and was able to give me a rough price for another trip while I was in. Perfect service.

Would like to thank Lorraine for booking our holiday to New York, she was very polite, helpful and we got a great deal from Hays Travel. Always first class service

Your agent at the Bridges was so polite and had
plenty of time to help us select a hotel for our 7 day break

Absolutely brilliant service once again from joanne. Very professional, helpful and found us a great holiday once again. Tha k you joanne 😊

I was very pleased

Joanne arranged the most fantastic deal for our next holiday in April with viking travel. Really looking forward to our cruise. We'll done.

Excellent service vicky when above and beyond to make the perfect holiday for me and my partner thank you vary much

Hassle free hays doo all the work for u

I would highly recommend this travel agent. She was extremely pleasant, helpful and knowledgeable throughout the whole booking process. She took the time to listen to what I was looking for and made everything easy and stress-free. Her knowledge and attention to detail were excellent, and I felt confident that I was in good hands.

Thank you for all your help in arranging our holiday — I really appreciate it and wouldn’t hesitate to use her again.

Faith was really helpful and made it very quick and easy to book

Sophie was friendly very helpful quick efficient nothing was a bother for her made our visit enjoyable x

Joanne was infinitely patient sorting out our inclusive add on for our present cruise. She also spent a lot of time trying to find a cruise for 2027 that had an accessible cabin for me and my medical needs. We now have a cruise for 2027 after a the many phone calls she made on our behalf. Joanne was so lovely and we are so happy yet again with Hays amazing service

Relaxed atmosphere with friendly helpful staff

Fabulous staff without much notice able to find us the holiday we'd wanted.everone helpus

Once again a perfect visit to see the lovely Joanne, always a pleasure.
Greeted with that beautiful smile, made to feel welcome, relaxed and nothing is a bother.
Would definitely recommend and wouldn’t book with anyone else.
Thanks again beautiful lady x

Very good staff so helpful

Very friendly staff . Straight forward information. The staff were very polite and smart in appearance.

Visited Vicky in Hays The Bridges branch the other day to check if Corsica was on sale for 2027 yet, luckily it was and after 10mins Vicky had found me the Adonis Le Bastia hotel in the resort of Bastia, the hotel set on a hillside overlooking the resort and marina and just a short 20min walk to the centre, the hotel is on a room only basis in a single superior room with a sea view plus air con etc, this is the 3rd great destination Vicky has found me after booking me on the QE2 in Port Rashid in Dubai for 2027, also booking me 5nights in Singapore then staying with my cousin for 28nights in Brisbane then 5nights in Abu Dhabi on the way back home for 2027 also, so once again many many thanks Vicky from this grateful and happy customer.