Popped into store after seeing a cruise offer on the app. I explained which offer I'd seen and Nicola soon had all the information on the computer. She set about taking all the details about the cruis... See more
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See what reviewers are saying
Really helpful team, not pushy at all or steering you to where they want to sending you. Great advice given on hotels, flights etc. Amazing price! Would definitely book through them again.
Company replied
Very polite staff let you view holiday at no rush in your reference to look at place you wish to visit no rush and costs you have to pay or monthly payment s interest free brilliant very help... See more
Company replied
Rees was very knowledgeable and put us at ease with the booking. Holiday dependant, we’ll likely use Hays and Rees in the future.
Company replied
Company details
- #20 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #8 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
40 Low Street, NG17 1DG, Sutton In Ashfield, United Kingdom
- 01623333962
4.9
Excellent
858 reviews
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Really helpful team
Really helpful team, not pushy at all or steering you to where they want to sending you.
Great advice given on hotels, flights etc.
Amazing price! Would definitely book through them again.
4 August 2026
Reply from Hays Travel - Sutton In Ashfield
Ursula,
Thank you for your wonderful feedback! We are so happy to hear that our team was helpful and provided great advice. We look forward to helping you book again soon!
Kind Regards
Hays Travel
The young man who served us went above…
The young man who served us went above and beyond his duty to help us ,he was veryhelpfulandcourteous,
2 August 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you very much for your lovely review :) Thanks, Sam
Reply from Hays Travel - Sutton In Ashfield
Kerry Noon,
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff to be friendly and patient, and that you experienced great customer care.
Kind Regards
Trisha :)
Rees was very knowledgeable and put us…
Rees was very knowledgeable and put us at ease with the booking. Holiday dependant, we’ll likely use Hays and Rees in the future.
2 August 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your great 5 star review.
Regards Rees
Rees helped us find and book the exact…
Rees helped us find and book the exact holiday we wanted quickly and efficiently and was lovely with it. Excellent!
21 July 2026
Reply from Hays Travel - Sutton In Ashfield
We are so pleased to hear that we were able to help you find and book the perfect holiday quickly and efficiently. Thank you for your kind words!
Kind Regards
Hays Travel
We saw Louise
We saw Louise , she was great , very friendly and chatty, she got us the holiday in the hotel we wanted, and searched for good flight time , the other staff was lovely too , as we was the only ones in the shop at the time, one of the other girls phoned to book my special assistance
31 July 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review. Regards Louise :)
Holiday Booking
Book for 2027 holiday, all our details on record, job done easily and quickly,
30 July 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your kind review :)
Quick and easy
Popped into store after seeing a cruise offer on the app. I explained which offer I'd seen and Nicola soon had all the information on the computer. She set about taking all the details about the cruise. Found us the right cabin and arranged transport for us. Asked us about insurance and money if we needed any. Then we paid and all was done, thanks Nicola.
29 July 2026
Reply from Hays Travel - Sutton In Ashfield
Sharan,
We are so pleased to hear about your positive experience! It's wonderful that our colleague could assist you so efficiently with your cruise booking, from finding the right cabin to arranging transport. We appreciate your kind words.
Kind Regards
Hays Travel Sutton in Ashfield
5 Star service every time.
You always get a 5 Star service at Hays Travel-Sutton in Ashfield, the staff always have a smile and are so knowledgeable and friendly.
28 July 2026
Reply from Hays Travel - Sutton In Ashfield
CB,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive 5-star service and find our team knowledgeable and friendly.
Kind Regards
Nicole
Friendly and very helpful
Friendly and very helpful. Excellent knowledge and guidance. Good experience over all. The staff at Haynes are great. I have used different branches and the service is consistent.
24 July 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Very friendly and helpful staff…
Very friendly and helpful staff couldn't do enough for us.
21 July 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your 5 star review. Regards Nicole
Everything went fine
Everything went fine. We knew where we wanted to go and the hotel we wanted to stay at. The agent booked everything very quickly going through all the fine details etc. They then printed everything we needed off so we could go through everything at home.
15 July 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your 5 star review. Regards Rees
The staff are always very welcoming and…
The staff are always very welcoming and deal with any bookings and enquiries in a very professional manner.
21 July 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review.
Regards Dawn
Very friendly and helpful staff
Very friendly and helpful staff. With a lot of knowledge.
21 July 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review.
Regards Nicole
Fabulous service
Nicole was so very helpful, the team member sorted the transfers quickly and efficiantly. The whole experience was brilliant
19 July 2026
Reply from Hays Travel - Sutton In Ashfield
Gitta Deakin,
Thank you for your wonderful feedback! We are so pleased to hear that our team member sorted your transfers quickly and efficiently, making your whole experience brilliant.
Kind Regards
Hays Travel
Rees was an excellent salesman
15 July 2026
Reply from Hays Travel - Sutton In Ashfield
Mr Morris,
Thank you for your wonderful 5-star review! We are so pleased to hear that you had such a positive experience with our salesman.
Kind Regards
Hays Travel
Very polite staff let you view holiday…
Very polite staff let you view holiday at no rush in your reference to look at place you wish to visit no rush and costs you have to pay or monthly
payment s interest free brilliant
very helpful throughout your time in hays travel and booking process.
1 May 2026
Reply from Hays Travel - Sutton In Ashfield
Michael,
Thank you for your wonderful review! We are so pleased to hear that our team provided such a helpful and unhurried experience, especially with the payment options. We truly appreciate your kind words.
Kind Regards
Nicole
lovely helpful staff member Rees
lovely helpful staff member Rees, friendly, helpful, supportive, holiday booked with no problems, great customer service
15 July 2026
Reply from Hays Travel - Sutton In Ashfield
Satisfied customer,
We're so happy to hear our team member provided such friendly and helpful service, making your booking experience problem-free. We appreciate your kind words.
Kind Regards
Nicole
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