This is the 2nd time that we've booked a holiday through hays travel in Sutton in Ashfield. Once again we were impressed by Rees's help and we got a great deal. The booking process was so easy. ( we... See more
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We were greeted by Sam who was friendly, competent and professional. He was helpful and efficient, a great multi tasker. We made a booking and are looking forward to his help and support in organising... See more
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We saw a gentleman called Rees and he was very informative, polite and friendly. He made our holiday purchase smooth and straightforward. He answered all of our questions. Thank you!
Company replied
Very polite staff let you view holiday at no rush in your reference to look at place you wish to visit no rush and costs you have to pay or monthly payment s interest free brilliant very help... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
40 Low Street, NG17 1DG, Sutton In Ashfield, United Kingdom
- 01623333962
4.9
Excellent
885 reviews
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Patricia went above and beyond finding…
Patricia went above and beyond finding us our holiday to the timeliness we wanted nothing was to much trouble always great service 4th time we've booked with them fabulous team
9 June 2026
Reply from Hays Travel - Sutton In Ashfield
Shelley,
We're so glad our team provided such great service and found the perfect holiday for you. We truly appreciate your continued loyalty!
Many Thanks, Trisha
Great customer service every time.
11 June 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for the nice feedback , i will pass this on to Nicole :)
Excellent service
6 June 2026
Reply from Hays Travel - Sutton In Ashfield
Thankyou for your lovely review :)
It's nice to talk to somebody face to…
It's nice to talk to somebody face to face, booking is alot easier for me than online booking, being shown photos of where we going, friendly staff, all in all prefer booking this way, thankyou,
31 May 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
booking made easy
the booking experience was made easy by sam. he was very knowledgeable and listened to our needs
5 June 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Sam was an absolute dream he was the…
Sam was an absolute dream he was the perfect rep . Really happy with my experience in branch
30 May 2026
Reply from Hays Travel - Sutton In Ashfield
Hi Carrieann , you are more than welcome :) Thanks, Sam
Excellent service and very helpful…
Excellent service and very helpful staff finding our holiday
6 June 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
Such friendly happy people with plenty…
Such friendly happy people with plenty of experience to make booking that special holiday a dream come true
5 June 2026
Reply from Hays Travel - Sutton In Ashfield
Hello Sara! Thank you for your feedback we are so happy you had a great experience with us :) We hope to see you again. Kind Regards The Sutton in Ashfield Team
Lovely friendly travel agents
Lovely friendly travel agents. Freya who dealt with our booking was very efficient and obliging. Always a great, relaxed atmosphere when we visit.
4 June 2026
Reply from Hays Travel - Sutton In Ashfield
Hi Pauline, Thank you for your lovely review! It was great to book with you and we hope to see you again soon :) - Freya
Very easy and great help
5 June 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your kind review. - Rees :)
Great service nothing to much trouble…
Great service nothing to much trouble top marks all round.
28 May 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 5 star review Colin. Pleasure booking you again. Regards Dawn
Very helpful made booking very easy
3 June 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :)
The staff were so helpful and cheerful…
The staff were so helpful and cheerful ,they did everything we wanted them too
31 May 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you so much for your lovely review :)
Sam who was the young man who helped us…
Sam who was the young man who helped us was very polite and helpful. There were 5 of us. So he was very patient. He got us the holiday we wa tdd and explained how the journey and changeover would happen.
30 May 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely review :) Kind Regards, Sam
The lady named Dawn was brilliant in…
The lady named Dawn was brilliant in explaining about our destination
28 May 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you for your lovely 4 star review, Regards Dawn
Being attended by an assistant who…
Being attended by an assistant who listened to our holiday requests, and achieved the best holiday and price to suit us. A pleasant experience.
26 May 2026
Reply from Hays Travel - Sutton In Ashfield
MRSJACKIEHOLMES,
Thank you for your kind words! We are so pleased we could help you find the perfect holiday at a great price.
Many thanks, Sam :)
Always excellent service from the team…
Always excellent service from the team at Sutton in Ashfield.
24 May 2026
Reply from Hays Travel - Sutton In Ashfield
graham hallam,
We are so glad you had an excellent experience with our team! We appreciate your kind words.
Many thanks, Nicole
So helpful even under pressure!
Knowledgeable, friendly and efficient . Helpful suggestions and options enabled me to quickly book a holiday.
22 May 2026
Reply from Hays Travel - Sutton In Ashfield
David Hallam,
We're so glad we could help you quickly book your holiday with helpful suggestions and options. Thank you!
Great customer service
Great customer service. Friendly, efficient, professional and value for money.
12 May 2026
Reply from Hays Travel - Sutton In Ashfield
Michelle,
Thank you for your kind words! We are delighted you had a positive experience with us.
Many thanks, Nicole
All the staff are so lovely
All the staff are so lovely, they always look after me and find exactly what I'm after, I'd never book anywhere else!
12 May 2026
Reply from Hays Travel - Sutton In Ashfield
Thank you so much for your lovely review :)
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