Hays Travel - Teignmouth Reviews 

529
TrustScore 5 out of 5

4.9

5A Wellington Street, TQ14 8HH Teignmouth, GB


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Rated 5 out of 5 stars

Graham arranged a 14 day Alaska trip for us. It involved using Avios points to get us to the US, overnight stays and connecting flights on the outbound and inbound journeys, as well as linking up with... See more

Company replied

Rated 5 out of 5 stars

As usual we were given information about the area we were considering. Which helped immensely. We have been using Hays Travel since moving to South Devon, 9 years ago

Company replied

Rated 5 out of 5 stars

Caitlin was great from talking on the phone to then us popping in and discussing our holiday more detailed and then booking she was so helpful

Company replied

Rated 5 out of 5 stars

Caitlyn was very professional and matched the holiday to our needs.She took time to ascertain our requirements and matched everything back.I will certainly come back and see her again and recommend bo... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 5A Wellington Street, TQ14 8HH, Teignmouth, United Kingdom

  • 01626 770385

4.9

Excellent

TrustScore 5 out of 5

529 reviews

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4.9

All reviews

(529)

118,436 reviews in the last 12 months

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Rated 5 out of 5 stars

Yesterday booked a holiday at Hays…

Yesterday booked a holiday at Hays Travel Teignmouth . All the staff are so helpful and make the whole experience stress free. Special shoutout to Caitlin for doing our booking.

7 March 2026
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your lovely review! I am happy you are pleased with our service :) We look forward to assisting you in the future again soon!

Many thanks,
Caitlyn

Rated 5 out of 5 stars

My lovely travel team as always makes…

My lovely travel team as always makes me feel sorted and reassured. You are all so patient and helpful 🤩🤩

28 February 2026
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Reply from Hays Travel - Teignmouth

Thank you for your lovely review! Its always a pleasure booking your holidays :) - Team Teignmouth

Rated 4 out of 5 stars

Very helpful in the Teignmouth branch…

Very helpful in the Teignmouth branch but not so easy when we followed it up in Exeter

20 February 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your kind feedback, if there is anything elae we can do just let me know, Kind regards Maria

Rated 5 out of 5 stars

Marie was very helpful

Marie was very helpful. Nothing was too much trouble. She helped us sort out the right cabin for our needs. We would not hesitate to book with Hays Travel again. In fact we booked 2 cruises one a couple of days after.

26 February 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your kind review, It is always a pleasure doing your bookings for you and if there is anything else I can help with just me know. Kind regards, Maria

Rated 5 out of 5 stars

Very helpful lady and put in a great…

Very helpful lady and put in a great deal of work to find the right holiday for me Also said to get in touch if I wanted other help

26 February 2026
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Reply from Hays Travel - Teignmouth

Thank you for your lovely feedback, it was a pleasure booking your holiday! I can't wait to hear all about it when you return - Rhianna :)

Rated 5 out of 5 stars

Friendly, helpful and professional

Maria the manager was very helpful despite us just walking in with a complicated holiday request. She was very thorough and we walked out feeling very satisfied with the cruise that we had booked.

24 February 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your kind feedback Tracie, glad we got there in the end, it's going to be a fabulous trip! Anything else we can do for you just let us know, See you soon, Maria

Rated 5 out of 5 stars

Professionalism helpful and always 100%…

Professionalism helpful and always 100% willing to go beyond

21 February 2026
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Reply from Hays Travel - Teignmouth

Always a pleasure to assist you in store and I am sure that you will both have another wonderful holiday.Look forward to seeing you again soon.

Kind Regards as always
Graham and all at Hays in Teignmouth

Rated 5 out of 5 stars

The manager at Hays Travel branch…

The manager at Hays Travel branch Teignmouth was so polite and helpful in explaining everything possible for my first cruise holiday, I would definitely recommend Hays travel Teignmouth.
D. Bryant

13 February 2026
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Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was lovely to meet and assist you on the day.I am sure that you will have a wonderful first cruise and we will do everything to make sure that you have all the paperwork in place before you go.There will be a chance later to pre book your excursions, so we will be in touch,but if you have any questions at this point then please either pop in or give me a call.

Kind Regards
Graham Snelling
Hays Travel
Teignmouth.

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, good prices.

11 February 2026
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Reply from Hays Travel - Teignmouth

Thank you for your lovely feedback, we hope you have an amazing holiday! - Team Teignmouth

Rated 5 out of 5 stars
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Many thanks for your kind comments and it was a pleasure to assist you both again.I am sure that you will have a wonderful few days away whilst exploring some lovely scenery.Rest assured that we will forward on your confirmation soon and that we will administer all other documents nearer the time.

Kind Regards
Graham
Hays Travel.

Rated 5 out of 5 stars

Great service

Always book with hays but aways pop in to book. But could not do it this time so I phoned them. It was quick efficient and so easy just like when I go into book. Great service friendly.

13 February 2026
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Reply from Hays Travel - Teignmouth

Thank you for your lovely feedback, its always a pleasure booking your holidays! - Team Teignmouth

Rated 4 out of 5 stars

Always do their best to make it easy to…

Always do their best to make it easy to choose and book your holidays

12 February 2026
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Reply from Hays Travel - Teignmouth

Thank you for your kind words! It was lovely meeting you and I hope you have a lovely time when you go but we will speak before then!:)

Rated 5 out of 5 stars

Great Travel Agent with a very personal approach

Maria, was attentive and personable. She took the time to understand our holiday needs and found the perfect option for our son's first holiday abroad.
We felt listened to and she valued our time and price budget. We felt our holiday needs were met over the need for a sell or commission.

8 February 2026
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Reply from Hays Travel - Teignmouth

Thank you so much for your lovely feedback. It was a pleasure helping you secure your holiday and if there is anything else I can do, please just let me know, Kind regards, Maria

Rated 5 out of 5 stars

Wonderful service

Great service, explained everything, answered all my questions and was an overall great booking service

11 February 2026
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Reply from Hays Travel - Teignmouth

We appreciate you taking the time to leave us a review! We're so glad we could provide such a great booking experience.

Many thanks, Caitlyn

Rated 5 out of 5 stars

Caitlyn was very helpful and…

Caitlyn was very helpful and reassuring. She made all the bookings look easy. And she smiled!

10 February 2026
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Reply from Hays Travel - Teignmouth

Good Morning,

Thank you so much for your kind review, we are happy to hear our service was helpful and reassuring.

We look forward to helping you again in the future and that you enjoy your trip!

Kind regards,
Caitlyn
Hays Travel Teignmouth

Rated 5 out of 5 stars

Ruby was very helpful

Ruby was very helpful

1 February 2026
Hays Travel - Teignmouth logo

Reply from Hays Travel - Teignmouth

Thank you so much for your kind feedback, if there is anything else we can help with just let us know. Kind regards Ruby.

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