We booked a Saga river cruise for next year, this our first cruise, so felt a bit nervous booking it, Sara soon put us at ease, so friendly and easy to talk to. Helped us get a nice cabin, explained... See more
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We were looked after by a lovely young lady called Jess. She listened to our request and made phone calls to insure we received the best price for our holiday. She clarified the information to us al... See more
Company replied
We have booked many holidays with Sara at Titchfield. She explains everything to us and is always charming and helpful.
Having booked a cruise for next year wanted guidance on a week away in June, Sara provided a range of options based on our budget and gave good advice on a few of our choices - ended up booking on her... See more
Company replied
Company details
- #21 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Square, PO14 4RT, Titchfield, United Kingdom
- 01329 843358
5.0
Excellent
597 reviews
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Reply from Hays Travel - Titchfield
Thank you for your five star review.
It's always a pleasure to see you, and I'm glad I could help with booking your cruise for next year.
You now have a lovely trip to look forward to!
Kind Regards,
Carol.
The staff are friendly
The staff are friendly, we always get a warm welcome and the service is first class
29 July 2026
Sara at Titchfield Hays
We have booked many holidays with Sara at Titchfield. She explains everything to us and is always charming and helpful.
26 July 2026
Personal service
22 July 2026
Reply from Hays Travel - Titchfield
Thank you for taking the time to write a review and for the five stars.
It's always a pleasure booking your cruise, and look forward to helping book any future cruises for you.
Kind Regards,
Carol.
Sara at Titchfield always gives…
Sara at Titchfield always gives wonderful service and goes that extra mile to make sure everything is perfect. Well done.
21 July 2026
Reply from Hays Travel - Titchfield
Thank you for your kind comments. Best wishes Sara
We have always booked with Sara Short
We have always booked with Sara Short. She is so good. She has research places that we might like to visit prior to our visit
21 July 2026
Reply from Hays Travel - Titchfield
Thank you for your lovely comments. Best wishes Sara
Laura couldn’t have been more helpful
Laura couldn’t have been more helpful. Very professional and knowledgeable and explained everything plus any questions we had answered immediately.
19 July 2026
Reply from Hays Travel - Titchfield
Thank you for your kind comments , Best wishes Laura
Reply from Hays Travel - Titchfield
Thank you for your review, it was lovely seeing you both again and helping to plan and book the holiday. :) Jess
Reply from Hays Travel - Titchfield
Thank you for taking time to leave a 5* review. You have a lovely holiday to look forward to. Many thanks
Laura
Sara is always well informed and…
Sara is always well informed and strives to tailor a holiday for us
16 July 2026
Reply from Hays Travel - Titchfield
Thank you for your kind comments. Best wishes Sara
Reply from Hays Travel - Titchfield
Dear Mr Hale
Many thanks for your kind comments. Pleased that we managed to secure the hotel of your choice and at a competitive price. You will enjoy Lake Garda!
Best Wishes
Jeanette
Reply from Hays Travel - Titchfield
Thank you for your lovely review! :) Jess
Jeanette has such great cruise…
Jeanette has such great cruise knowledge, we looked at various options, before deciding on the one for us!
Wouldn’t book with anyone else. Super service!
30 June 2026
Reply from Hays Travel - Titchfield
Hi Graham,
Thank you for your kind comments!
Lovely to book your holidays, lots now to look forward to :)
Jeanette
Reply from Hays Travel - Titchfield
Dear Mr Maskell
Thank you so much for your kind comments, it was lovely to meet you both, and hope this will be the start of many cruise holidays!
Best Wishes
Jeanette
Choosing our cruise…
The staff at hays were very helpful and spent a long time with us and giving information to us to help us decide on which cruise we would choose.
14 June 2026
Reply from Hays Travel - Titchfield
Thank you for the five star review.
Very happy to help, and glad you were able to choose an option to suit you all. You now have a lovely cruise to look forward to.
Kind Regards,
Carol.
As usual the service provided by Sara…
As usual the service provided by Sara was friendly yet professional and all matters were fully resolved.
20 June 2026
Reply from Hays Travel - Titchfield
Thank you for your kind words. I always like to help arrange your holidays. Best wishes Sara
However busy, you still feel important.
However busy, Jeanette and Sara still make YOU feel important; and provided excellent and pleasant personal service. Many thanks, P & L
18 June 2026
Reply from Hays Travel - Titchfield
Thank you for your kind comments. We love seeing you both , you are like family. Best wishes Jeanette and Sara
Very helpful assistant who satisfied…
Very helpful assistant who satisfied our request for a holiday in Germany shown in the Woods brochure. We would like to know the name of the hotel you have booked us into in Schallstadt.
Jan Bates
12 June 2026
Reply from Hays Travel - Titchfield
Thank you so much for the lovely review. You now have a lovely trip to look forward to.
I will contact you regarding the hotel name.
Kind Regards,
Carol.
Jeanette was able to book the cruise we…
Jeanette was able to book the cruise we wanted quickly and efficiently.
10 June 2026
Reply from Hays Travel - Titchfield
Thank you for your kind review. Always a pleasure to help with your holidays. Best wishes Jeanette
The Titchfield ladies are always…
The Titchfield ladies are always welcoming and ready to answer any questions or concerns. We get regular emails which keep us updated. They also welcome our dog, which we really appreciate!
3 June 2026
Reply from Hays Travel - Titchfield
Thank you for the five star review, and for booking again with the Titchfield branch.
It is always a pleasure to see you and of course your dog!
Kind Regards,
The Titchfield Team
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