Anne has been really very good from when I first enquired about a potential holiday to when we booked yesterday. Anne made us feel welcome yesterday and went through everything with us as the booking... See more
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See what reviewers are saying
The Tiverton team, helped look through all options for our enquiry. Holiday chosen, booked with all the little extras we wanted. One stop service, delivered in a friendly, professional non pressured... See more
Company replied
I went in with some information I had previously collected from Ann earlier in the week. I was greeted by Laura who put me at me ease and talked me through the booking process. Laura was very pati... See more
Company replied
I first dealt with Anne who was really helpful kept in touch and when I nearly decided to do something different for my travel arrangements her professionalism kept with you. She passed me on to Tom a... See more
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Company details
- #21 of 207 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 3 Market Walk, EX16 6BL, Tiverton, United Kingdom
- 01884 798101
4.9
Excellent
755 reviews
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Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
I was greeted by a friendly girl called…
I was greeted by a friendly girl called Charlotte who made finding and booking a holiday a very pleasant and easy experience Especially as it was a last-minute one
1 October 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Looking after my holiday needs
The ladies at hays tiverton, are so helpful, they make time to listen to what I want and any thing I need, I feel they are my holiday back up, always there to remind me to sort out things, they phone and remind me ..it takes alot of the worry out of my holidays and I know eith there help nothing will be overlooked, they are a great team and fine ambassadors for hays travel
Well done to you all.
18 September 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Life time trip
Anne was absolutely brilliant, we told her what we wanted to do on our holiday to Canada and she put a package together with some help from Kate. Nothing was too much trouble. Can’t wait now until next July to go 😁
21 September 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Very helpful staff.
7 September 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Suggesting a holiday we would not have…
Suggesting a holiday we would not have thought off.
29 August 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Really helpful staff.
29 August 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Just called in the tiverton branch to…
Just called in the tiverton branch to purchase some euros and was told 1 .12 to the pound, so I asked for the online rate of 1 13 only to be told in a surly attitude that she couldn't.
I explained I've had no problems with other POLITER staff in this transaction, so again with attitude, said just this once then😠
Will not bother going in again, for money or a holiday 🙄
5 September 2025
Unprompted review
Reply from Hays Travel - Tiverton
Hello,
Thank you for taking the time to speak to me on the phone this afternoon.
As per our phone conversation, I just want to apologise again that this has happened.
We hope that you do feel that you can come back to us in the future
Tom
Assistant Manager
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
easy no trouble
31 August 2025
Reply from Hays Travel - Tiverton
Hi,
Thanks for leaving a lovely review! Look forward to seeing you soon.
Charlotte :)
Charlotte was very helpful
Charlotte was very helpful, nothing was too much trouble, very pleasant young lady
30 August 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Anne was absolutely brilliant
Anne was absolutely brilliant. She worked so hard to arrange our trip to Japan and nothing was too much trouble for her. Her communication was fantastic and faultless. Thank you Anne you are a major asset to Hays Travel
29 August 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Lots of choice
Very patient agent who went through a lot of options with me until I made up my mind. Very happy with the experience and would use Hays again.
16 August 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
NEW FRIENDS Excellent service and patience when…
Excellent service and patience when dealing with an elderly person. Especially kind and helpful and even welcomed my dog!
12 August 2025
Reply from Hays Travel - Tiverton
Thank you so much for taking the time to leave a really lovely review, I am glad to hear that you are pleased with the service you have received :)
Hannah
Laura was excellence and very helpful…
Laura was excellence and very helpful credit to your team
16 August 2025
Reply from Hays Travel - Tiverton
Thank you so much for your kind words, it's lovely to hear that you were happy with the service I provided. I look forward to hopefully helping you again in the future :) Laura
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