We came in to the office unsure about where to go for our week off work and came out very happy with the holiday we booked. Our travel advisor was really helpful and gently guided us through the decis... See more
Company replied
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See what reviewers are saying
We have been using Hayes Travel for several years now and have always found them to be very helpful, friendly and knowledgeable. You feel very well looked after, We have just booked a tour after a... See more
Company replied
Karra at the Topsham branch is brilliant. Very knowledgeable and helped to make everything smooth and easy. Would strongly recommend Karra to anyone booking a holiday in the future. She really cares a... See more
Company replied
Fantastic service. Arrived with a vague idea and Claire absolutely nailed it. Listened to our requirements and concerns. Resolved all our questions and concerns with a smile and great professi... See more
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Company details
- #21 of 202 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #9 of 54 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #4 of 32 best companies in Currency exchange service
- #8 of 98 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
16 Fore Street, EX3 0HF, Topsham, United Kingdom
- 01392 876113
4.9
Excellent
459 reviews
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This company invites their customers to review, whether positive or negative
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Holiday booking
We came in to the office unsure about where to go for our week off work and came out very happy with the holiday we booked. Our travel advisor was really helpful and gently guided us through the decision making.
23 July 2026
Reply from Hays Travel - Topsham
Thank you so much for taking the time to wrote a 5* review for us. We hope that you have a wonderful break away. Best Wishes, Team Topsham :)
saw a post on Facebook in the evening
saw a post on Facebook in the evening, so used the messenger option, the next morning i got a reply from Claire, very efficient and fast responding, decided to call the store and asked for Claire and she took my call and we had a good giggle and she was very pleasant and helpful, booking process was super quick and Claire explained the package and the process. super easy and stress free, no scrolling or going back and forth so very easy and great experience so thankyou x
22 July 2026
Reply from Hays Travel - Topsham
Thank you so much for taking the time to write such a lovely review. We really appreciate your booking and hope that you have a wonderful time. Best Wishes, Team Topsham :)
Very attentive discussions
Very attentive discussions, we were helped to find the best, appropriate holiday in our situation.
No hassle, genuine interest.
19 July 2026
Reply from Hays Travel - Topsham
Thank you so much for the 5* Review Karen. Always lovely to see you. Best wishes, Team Topsham :)
Booking
Experience thus far all good - I don't like that Trust Pilot think it is ok to use my Christian name which can only have been forwarded by the travel agent
18 July 2026
Reply from Hays Travel - Topsham
Hi M, Thank you for booking with Topsham and I am pleased you have received good service from the Hays Travel branch, When booking a holiday the names on our system must match your passport, I am sorry that Trust Pilot used your Christian name which was beyond our control. Thank you Team Topsham 😊
Everyone so helpful and offered help on…
Everyone so helpful and offered help on everything from airport hotel and car parking to actual holiday
17 July 2026
Reply from Hays Travel - Topsham
Thank you for the 5* Review Malcom, it has been lovely to meet you both. Were glad we were able to get you sorted. Best wishes, Team Topsham :)
Fantastic Hayes!
We have been using Hayes Travel for several years now and have always found them to be very helpful, friendly and knowledgeable.
You feel very well looked after,
We have just booked a tour after a great presentation from Newmarket Holidays and Karra was very helpful with her input and to ensure are booking experience was smooth and easy.
15 July 2026
Reply from Hays Travel - Topsham
Thank you so much for coming in and your continued loyalty.
You are going to have the most wonderful adventure and i cant wait to hear all about it.
Best Wishes,
Karra :)
Excellent service yet again Nothing is…
Excellent service yet again Nothing is too much trouble.
Always very patient.
Highly recommend.
7 July 2026
Reply from Hays Travel - Topsham
Thank you so much for taking the time to write in a 5* review, and continued loyalty. Best Wishes, Team Topsham :)
Reply from Hays Travel - Topsham
Thank you for sending a review through and taking the time, really appreciated. Best Wishes, Team Topsham :)
Lovely service from Claire
Lovely service from Claire, booked another little city break for next year.😎
3 July 2026
Reply from Hays Travel - Topsham
Thank you so much for taking the time to write in a 5* review, its really appreciated. We hope you have a lovely time. Best Wishes, Team Topsham :)
Superb service from Hays Topsham.
Have used Hays at Topsham for a number of years, always friendly, knowledgeable and very professional service, special mention to Courtney who looked after our latest holiday requirements.
27 June 2026
Reply from Hays Travel - Topsham
Thank you both for the 5* review and continuous loyalty to us. Best wishes, Team Topsham :)
Brilliant stress free service
Brilliant stress free service, would definitely recommend them
18 June 2026
Reply from Hays Travel - Topsham
Thank you so much for taking the time to send in a 5* review. We hope that you have a fabulous time away in Greece. Best Wishes, Team Topsham :)
Karra Chandler at Hays Topsham branch…
Karra Chandler at Hays Topsham branch is a magician. Given yet another challenging brief for a family holiday for 10 people, she researched possibilities and presented a number of options from which we chose a dream trip that we are all excited about.
14 June 2026
Reply from Hays Travel - Topsham
Thank you so much for your 5* review. It is honestly a pleasure to take care and assist in finding the right thing for you and your family. Very precious new memories to be made. Best Wishes, Karra :)
Well what can I say but Lucy did a 100%…
Well what can I say but Lucy did a 100% job and also over and above helping booking my cruise highly recommend Hays Topsham friendly fast and a very efficient team the best in the south west
21 June 2026
Reply from Hays Travel - Topsham
Thank you for taking the time to send in a 5* review. We never take these for granted and truly appreciate your loyalty. We hope that you have a fantastic trip. Best Wishes, Team Topsham :)
Another 5 star experience booking with…
Another 5 star experience booking with Hays Topsham, thank you team
13 June 2026
Reply from Hays Travel - Topsham
Thank you for your 5* review and your loyalty to us here in Topsham. We truly hope that you are going to have a wonderful trip.
Best Wishes from Team Topsham :)
everything i asked for i got
everything i asked for i got, perfect, does exactly what it says on the tin.service was excellent.
18 June 2026
Reply from Hays Travel - Topsham
Thank you so much for popping in to see us. So glad that we could get your off for a break. Wishing you a great trip. Best Wishes from all of us in Topsham :)
Friendly efficient service
Information given in a friendly efficient way after listening to what I would like and what I didn't want
12 June 2026
Reply from Hays Travel - Topsham
It was my absolute pleasure to assist you again with a well deserved trip. Always here to listen and find the right thing for you. Best Wishes, Karra :)
Reply from Hays Travel - Topsham
Thank you so much for the 5* review and your generous feedback. We hope that you have a lovely time. Best Wishes, Team Topsham :)
Booking a cruise with hayes Travel
We were served by Nadine, in the Topsham branch of Hayes Travel. She was knowledgeable, helpful and friendly. Nothing was too much trouble. She helped us with our cryise personaliser. Hayes travel will slso print off your travel documents fir any customer that neefs it.
4 June 2026
Reply from Hays Travel - Topsham
Thank you so very much for taking the time to write such a wonderful 5* review. We hope that you have a wonderful trip. Best Wishes, Team Topsham :)
very helpful found us exactly what we…
very helpful found us exactly what we were looking for
30 May 2026
Reply from Hays Travel - Topsham
Thank you so much for the 5* Review. We are so glad we could help and hope you have a lovely time. Best Wishes, Team Topsham :)
Very helpful advice.
29 May 2026
Reply from Hays Travel - Topsham
Thank you so much for the review. We really appreciate you coming into Topsham. Best Wishes :)
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