Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... See more
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Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... See more
Company replied
My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... See more
Company replied
The service we get at Hays Wakefield is always second to none! This time we spoke with Sam and he certainly knows his job. Friendly informative and professional. Whether a big multi centre trip or a ‘... See more
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Company details
- #20 of 206 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #3 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Westgate, WF1 1JY, Wakefield, United Kingdom
- 01924 688077
4.9
Excellent
1k reviews
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Friendly staff always happy to help you…
Friendly staff always happy to help you find what you’re looking for
8 August 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback it was my pleasure as always :) See you again soon! ^Sam
All the staff at Hays in wakefield are…
All the staff at Hays in wakefield are lovely from the staff booking the holiday to sorting out my holiday money, cash & cards. They always give good advice & help when booking my holidays. The booking process is great, the staff always ring to let me know when I need to do anything.
31 July 2026
Reply from Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback, it is appreciated. Emma
Sam welcomed us as soon as we walked in…
Sam welcomed us as soon as we walked in the door. He was his usual friendly and helpful self.
7 August 2026
Reply from Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback, it is appreciated. Emma
Your staff was helpful and very…
Your staff was helpful and very professional when dealing with our enquiry.
4 August 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon- Alana
Excellent service once again from Sam…
Excellent service once again from Sam at the Wakefield branch.
Always helpful and goes that extra mile in the information given.
6 August 2026
Reply from Hays Travel - Wakefield
Thank you for your kind feedback, I will pass it onto Sam- Alana
Excellent service as I have come to…
Excellent service as I have come to expect
From booking holiday over the phone and picking up documentation from store
All members of staff were friendly and helpful
Thank you
4 August 2026
Reply from Hays Travel - Wakefield
Thank you for your kind review! It is always a pleasure to book your holidays! Let us know if you need anything else - Grace :)
Very friendly staff even when its…
Very friendly staff even when its extremely busy they acknowledge you there and get seen as soon has they can.
Because we are previous used hays they still had our details so made it a very smooth process
Thank you hays wakefield on sunday 26th July for all your help
27 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind feedback, we look forward to seeing you again soon - Alana
Always extremely helpful when choosing…
Always extremely helpful when choosing dream holiday.
24 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, I will pass it on to Emma- Alana
Hays Travel Wakefield
Booked a holiday and found the staff at Hays Travel Wakefield very helpful
1 August 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback and hopefully we will see you again soon :) ^Sam
The staff are very kind and competent
31 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback - Alana
Saw sam and booked…
Saw sam to pay for holiday but mentioned we had seen one for next April he looked it up and we ended up booking it, always pleasant to deal with.
31 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback - Alana
Reply from Hays Travel - Wakefield
Thank you so much! Let us know if you need anything else - Grace :)
New Cruise Booking
When I arrived I was met by Sam who was very helpful and knowledgeable, listened to what I wanted and help me sort it out vey quickly. The office was very welcoming, clean and tidy. The booking process was easy and straight forward.
29 July 2026
Reply from Hays Travel - Wakefield
Thank you for your kind feedback, I will pass it onto Sam- Alana
Excellent service very good customer…
Excellent service very good customer service and friendly made the whole experience enjoyable.
22 July 2026
Reply from Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Always fantastic Charlotte is very…
Always fantastic Charlotte is very helpful nothing to hard for her all the staff each is happy to help your sincerely Mrs and Mr bentley
29 July 2026
Reply from Hays Travel - Wakefield
Thank you so much for your kind review, we will make sure this gets passed onto Charlotte. If you need anything else, you know where to find us - Grace :)
Friendly staff
Friendly staff . Listen to what you are looking for . No hassle easy booking stress free
19 July 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback we really appreciate it :) See you again soon! ^Sam
Wakefield
Emma and her team at Wakefield are extremely helpful,
They can answer any questions and always ready to support with any queries,
They are quick and very efficient.
26 July 2026
Reply from Hays Travel - Wakefield
Thank you for the lovely feedback we really appreciate it :) See you again soon! ^Sam
Went in...booked a holiday.
Went in...booked a holiday.. staff were friendly, one of them made me a cracking cup o tea!
19 July 2026
Reply from Hays Travel - Wakefield
So glad to get you sorted! And glad you enjoyed your cuppa! We pride ourselves on our tea making skills as well as our holiday skills! Let us know if you need anything else - Grace :D
Very friendly and polite staff always…
Very friendly and polite staff always willing to go that extra mile to make sure you're happy with what you've got 😁😁😁😁
19 July 2026
Reply from Hays Travel - Wakefield
So glad to get you sorted! If you need anything else, you know where we are - Grace :D
Great service
The young lady that assisted us was very professional and kind not pushy.
She was knowledgeable and got us a great deal with great flights and made the booking seamless.
26 July 2026
Reply from Hays Travel - Wakefield
So glad I could get you sorted! Was a pleasure to book your holiday - Grace :D
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