Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... See more
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See what reviewers are saying
Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... See more
Company replied
My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... See more
Company replied
The service we get at Hays Wakefield is always second to none! This time we spoke with Sam and he certainly knows his job. Friendly informative and professional. Whether a big multi centre trip or a ‘... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
2 Westgate, WF1 1JY, Wakefield, United Kingdom
- 01924 688077
4.9
Excellent
1k reviews
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Annabella understood our requirements.
Annabella understood our needs and spent time explaining the options. She happily let us think things through overnight.
Out third holiday through Hays.
11 February 2026
Reply from Hays Travel - Wakefield
We're happy to hear that you felt supported in understanding your options and appreciated the time to consider them. Thank you for booking your third holiday with us!
Wakefield, Hays Travel
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Found us better flight times than the flights advertised and pre booked our seats, Hays will be our 'go to' for all future holidays to be booked.
15 February 2026
Reply from Hays Travel - Wakefield
We appreciate you sharing your experience. We're happy to hear that Emma found better flight times for you. We look forward to booking future holidays for you.
^Sam
helpful and patient
Grace was extremely helpful and patient when we changed our minds about what we wanted.
8 February 2026
Reply from Hays Travel - Wakefield
We appreciate your feedback and are so happy we could assist you with your booking. Thank you for booking with us!
Sam^
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff took time with us to ensure we got the holiday we wanted
13 February 2026
Reply from Hays Travel - Wakefield
We appreciate you sharing your experience. We are so pleased we could assist in planning the perfect holiday for you; thank you for your review.
Hays Travel
Very knowledgeable and informative…
Very knowledgeable and informative Trustworthy and made booking easy
13 February 2026
Reply from Hays Travel - Wakefield
We appreciate you taking the time to leave us such a complimentary review. We are so pleased we made your booking easy and trustworthy.
Hays Travel
Reply from Hays Travel - Wakefield
We appreciate you booking with us and are so glad we could provide such helpful and personalized assistance to you!
Hays Travel
Reply from Hays Travel - Wakefield
We appreciate you taking the time to leave us this great review; we are so happy to hear that you had a positive experience.
Hays Travel
Excellent service all the time
1 February 2026
Reply from Hays Travel - Wakefield
Thank you so much for taking the time to leave us a review! -Saffron
Consultant was very friendly and…
Consultant was very friendly and helpful. Always a pleasure to go there.
10 February 2026
Reply from Hays Travel - Wakefield
We appreciate your kind words! We are so happy to hear you find our team friendly and helpful; it's always a pleasure to assist you.
Hays Travel
Reply from Hays Travel - Wakefield
We're glad you had a pleasant and smooth experience. Thank you for your positive feedback; it means a lot to us.
Hays Travel
Excellent service as always
Excellent service as always. Would book through themm every time.
3 February 2026
Reply from Hays Travel - Wakefield
We appreciate you taking the time to leave us such a wonderful review! We are so happy to be of assistance every time!
Hays Travel
Sam and Arabella were very helpful and…
Sam and Arabella were very helpful and accommodating during this time.To make the story short , we were able to find the perfect holiday for next year. Thank you for good customer service.
10 February 2026
Reply from Hays Travel - Wakefield
We're happy to hear that we could be so helpful in finding the perfect holiday for you. Thank you for your kind words about our customer service; we appreciate it.
Hays Travel
Knowledge and advice is always a big…
Knowledge and advice is always a big help.smiley faces and always a thank you when you leave.
9 February 2026
Reply from Hays Travel - Wakefield
We appreciate you pointing out our knowledge and advice! We are happy to help and want to thank you for your kind words.
Hays Travel
Very pleasant young lady and listened…
Very pleasant young lady and listened to what we wanted making sure we booked the holiday we wanted at the price we could afford.Even put up with us chatting along .
7 February 2026
Reply from Hays Travel - Wakefield
We appreciate you taking the time to leave us such a wonderful review! We're so glad we could help you book the holiday you wanted at the right price.
Thank you, Hays Travel
Reply from Hays Travel - Wakefield
Always a pleasure thank you for your booking it is much appreciated! Thanks, Sam
The way the staff use their personality…
The way the staff use their personality to make you at ease and listen to what YOU want included in your choice of holiday.
14 January 2026
Reply from Hays Travel - Wakefield
We appreciate you taking the time to share your thoughts. We're so glad to hear that our staff made you feel comfortable and listened to your holiday preferences.
Hays Travel
Reply from Hays Travel - Wakefield
Thank you for taking the time to leave us a review! -Saffron
Grace
Grace the young lady who dealt with us was equally polite and efficient throughout our booking. We would gladly rate her 10 out of 10. Would not hesitate to book again through Hays
2 February 2026
Reply from Hays Travel - Wakefield
We appreciate your kind words! We're so glad that you found our team member polite and efficient while booking. We are delighted you would book with us again.
Hays Travel
As always great service Charlotte was…
As always great service Charlotte was very patient and got us the best deal a credit to your company won't book my holidays with any other travel agents 🙂
4 February 2026
Reply from Hays Travel - Wakefield
We appreciate your kind words! We're happy to hear that you consistently receive great service and the best deals. Thank you for your continued loyalty.
Hays Travel
Charlotte was amazing
Charlotte was amazing. I do suffer with stress and anxiety she made it absolutely pleasurable a credit to you company. Very informative and puts people at ease. Im sure I'll be back to book another for next year.
4 February 2026
Reply from Hays Travel - Wakefield
We appreciate you sharing your experience. We're so glad to hear that you found the booking pleasurable and informative, and that you felt at ease. We look forward to assisting you again next year!
Hays Travel
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