The lady that helped with our booking was so help she could not off done more she pointed out some places off interest Also told us about accommodation which we never knew about she made the booking... See more
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See what reviewers are saying
Our family loves the way we can just walk in store with a holiday in mind and in the space of twenty minutes we’ve had some good honest genuine advice and have booked a holiday We have been dealt wit... See more
Company replied
Went in on the spur of the moment to book a last minute break.....had no idea where we wanted to go just knew where we didnt want to go.Laura was very patient and helpful and found us a good deal to C... See more
Company replied
The staff are always amiable and make an effort to get the holiday I require. Mollie was really nice and provided plenty of options and advice where necessary. Thanks to all the staff over many years... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
11 Liscard Way, CH44 5TL, Wallasey, United Kingdom
- 01516 391857
4.9
Excellent
807 reviews
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Mollie was amazing and helped me a lot…
Mollie was amazing and helped me a lot as I was struggling to decide which holiday to pick. She put my mind at ease which made it easier to choos. As I will be taking a little child away with me and was unsure where to chiose for children but again she helped me a lot even with a moaning child next to me.
24 May 2026
Reply from Hays Travel - Wallasey
Good Afternoon Jackie,
Thank you so much for your lovely review! I will make sure to pass your kind words over to Mollie.
Kind Regards,
Amy :)
We went in to liscard branch looking …
We went in to liscard branch looking for a cheap holiday and came out an hour later with one booked. Brilliant, sorted by Laura.
21 May 2026
Reply from Hays Travel - Wallasey
Good Afternoon,
Thank you for this review :)
So glad we could get you sorted,
Hays Travel
Relaxed, professional expert staff
Relaxed, easy process to book holiday. Staff were polite and professional.
21 May 2026
Reply from Hays Travel - Wallasey
Morning Catherine,
Thank you so much for this review! :)
Really helpful
10 May 2026
Reply from Hays Travel - Wallasey
Thank you so much for your lovely review :)
Reply from Hays Travel - Wallasey
Thank you Keith for taking the time to leave feedback. It is much appreciated!
Very happy with the service the lady…
Very happy with the service the lady was very helpful couldn’t ask for a better service thank you.
16 May 2026
Reply from Hays Travel - Wallasey
Thank you for taking the time to leave this lovely review! It is much appreciated.
Kind regards
Excellent service
Travel agent, Sue, was extremely helpful, knowledgeable and professional. She was able to find the ideal holiday for the price, date and destination I requested.
9 May 2026
Reply from Hays Travel - Wallasey
Thank you Katherine for your kind review! It is much appreciated and I am glad Sue was able to find the ideal holiday for you!
Kind regards
Reply from Hays Travel - Wallasey
Thank you very much for taking the time to leave positive feedback. It is much appreciated!
Kind regards
Hays Travel Wallasey
Reply from Hays Travel - Wallasey
Hi Laura
Thank you for your positive feedback. It is very appreciated!
Kind Regards,
Hays Travel Wallasey
Helpful and polite staff…
Amy phoned us asking us to come in to finalise a few items on the booking. Amy and all the staff are friendly and polite. Will sort out any queries you might have over your holiday.
9 May 2026
Reply from Hays Travel - Wallasey
Hi Andrea,
Thank you for your kind words. It is much appreciated!
Kind Regards,
Hays Travel Wallasey
Helpful, friendly staff.
Laura was very welcoming and helpful from the second we set foot in the shop. She was very thorough in finding us the best options.
10 May 2026
Reply from Hays Travel - Wallasey
Hi Johanna
Thank you for your lovely review! It is much appreciated.
Kind regards,
Hays Travel Wallasey
Reply from Hays Travel - Wallasey
Good Afternoon Mr Hill,
Thank you so much for leaving this reivew :)
Hays Travel Wallasey
Reply from Hays Travel - Wallasey
Thank you for your lovely review!
Booking a Holiday
Another holiday booked through Hays Travel in Liscard. Laura was really helpful as usual and nothing is ever too much trouble. I would highly recommend for your travel bookings etc. The staff are all lovely.
29 April 2026
Reply from Hays Travel - Wallasey
Morning Lynne,
Always a pleasure having you in the shop lovely :)
Thank you taking the time to leave this review
Best wishes,
all the girls in branch x
Great experience
It was our fist experience with Hays. The agent Sarah was lovely. She was polite, courteous, listened to our requests and came up with the perfect holiday for us.
The whole process was a pleasure and the service was great.
4 May 2026
Reply from Hays Travel - Wallasey
Morning Vicky,
Thank you so much for leaving this review!
Best wishes,
All the girls in branch :)
The service was very good and Grace our…
The service was very good and Grace our travel assistant was loverly.
5 May 2026
Reply from Hays Travel - Wallasey
Thank you Cath for your lovely review!
It is much appreciated.
Kind regards,
Grace
Reply from Hays Travel - Wallasey
Good Afternoon Kathleen,
Thank you so much for leaving this review!
Best wishes,
All the girls in branch :)
Grace was very patient with me I have Parkinson’s and she went through everything I would definitely visit the shop again
Grace was very patir
5 May 2026
Reply from Hays Travel - Wallasey
Ah thank you so much Tracey for your kind review. It is much appreciated, I am glad I was able to get it all sorted for you. :)
Kind regards
Grace
Love going in to the Wallasey Branch
Love going in to the Wallasey Branch, all the stsff are so friendly, welcoming and nothing it too much trouble, especially the branch manager Laura. You can see that they all love what they do which makes booking a holiday with them effortless and enjoyable. Highly recommend.
26 April 2026
Reply from Hays Travel - Wallasey
Hi Claire,
Thank you so much for taking the time to leave us this lovely review! It is much appreciated and it is a pleasure to get your holidays booked!
Kind regards
Hays Travel Wallasey
As allways amazeing staff nothing to…
As allways amazeing staff nothing to much trouble great team in liscard hays wirral 💖 big thank you to grace for helping us with our new booking xxx
3 May 2026
Reply from Hays Travel - Wallasey
Thanks so much Donna for this lovely review. It is much appreciated!
Kind regards
Grace x
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