Hays Travel - Wareham Reviews 

410
TrustScore 5 out of 5

4.9

8a South Street, BH20 4LT Wareham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently booked a holiday to turkey with a lady called Tam at the Wareham store and I couldn’t be more happier with the service I was given. She found the best deal for me and my family ensuring all... See more

Company replied

Rated 5 out of 5 stars

India in the Wareham branch was very helpful and patient as I was booking 3 different trips. Great customer service and follow ups.

Company replied

Rated 5 out of 5 stars

Hays travel Wareham have polite, helpful and staff who are always willing to go that extra mile to organise holidays, that is why we always book our holidays with them. Thoroughly recommend Hays Trave... See more

Company replied

Rated 5 out of 5 stars

Chloe listened carefully to our long list of requirements and responded with thoughtful recommendations. She did this in a polite, cheerful way and was very knowledgeable. Once we had made our fin... See more

Company replied


Company details

  1. #20 of 206 best companies in Travel agent
  2. #8 of 38 best companies in Cruise agency
  3. #7 of 53 best companies in Cruise Travel Agency
  4. #4 of 34 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #9 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 8a South Street, BH20 4LT, Wareham, United Kingdom

  • 01929 552455

4.9

Excellent

TrustScore 5 out of 5

410 reviews

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4.9

All reviews

(410)

123,510 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, helpful and excellent.

We would highly recommend the excellent friendly staff who are always helpful and well informed and take the time to find what we are looking for.
Thank you Emily.

2 June 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service. I will be sure that Emily sees your lovely comments.

Thanks
Abi

Rated 5 out of 5 stars

Great service

Emily worked so hard to get us the best deal. Thanks Hays! Second holiday booked this year!

8 June 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service. We will be sure to pass your messages onto Emily.

Thanks
Abi

Rated 5 out of 5 stars

First time we have with Hays travel and…

First time we have booked with Hays travel and all the staff are really friendly and very professional knowledgeable and efficient.
We will definitely be booking with Hays Travel in the future.

2 May 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave this kind review. We very much appreciate your feedback and we are always happy to help.

Rated 5 out of 5 stars

Abi was a star

Abi was a star, so helpful and able to answer every question. Felt confident and happy making our booking through Hays with her help!

7 May 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service and for giving us the opportunity to book your lovely trip!

Abi :)

Rated 5 out of 5 stars

I literally walked in and said I wanted…

I literally walked in and said I wanted to book a family cruise, which is our first holiday abroad with the kids, and abi found us the perfect holiday within hours, and it was booked the next day! Outstanding service from the girls at this branch, can't thank them enough for such a quick and easy booking process!

25 April 2024
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Reply from Hays Travel - Wareham

Thank you for writing such a kind review about Abi. I'm glad she managed to find the perfect holiday for your family!

We hope you're looking forward to it :D

Emily

Rated 5 out of 5 stars

So good to have Abbie to help

So good to have Abbie to help match up a holiday with my neice in Kos!! So we fly and return the same day but different airports. She thought of everything !

23 April 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time write a lovely review!

I hope you're looking forward to your well deserved break.

Emily :)

Rated 5 out of 5 stars

Hays Wareham has helped me with a past holiday and a future holiday

Hays Wareham has helped me with a surprise holiday for my husband as well as future holidays with the family.
Informative, friendly and great experience all round. 10/10 👍🏻

27 April 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to leave a review of our service. We are always happy to help with your holiday plans! Thanks for your continued support.

Thanks
Abi

Rated 5 out of 5 stars

Cruise booking

Emily from the Wareham office was very helpful, nice smooth booking nothing was to much trouble for her.

25 April 2024
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Reply from Hays Travel - Wareham

Thank you so much for taking the time to leave a review of our service. I'm glad Emily was able to assist with your travel plans.

Thanks
Abi

Rated 5 out of 5 stars

Quick and efficient

My early enquiries via Messenger were dealt with quickly and efficiently as was the booking which I choose to do in-store.

18 April 2024
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Reply from Hays Travel - Wareham

Thank you for your lovely review!

Kind Regards
Ellie

Rated 5 out of 5 stars

Great service from Emily

Great service from Emily, smooth process, highly recommend

26 March 2024
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Reply from Hays Travel - Wareham

Thank you for taking the time to write a lovely review!

We hope you're looking forward to your trip :)

Emily

Rated 5 out of 5 stars

Lisa in the wareham branch went above…

Lisa in the wareham branch went above and beyond, we were there for more than 2 hours sorting out multiple holidays

27 March 2024
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Reply from Hays Travel - Wareham

Thank you for your kind comments. I was glad that we were able to sort your holidays sorted. I'm a little bit jealous of your safari one :)

Kind regards
Lisa

Rated 5 out of 5 stars

Extremely helpful experience

Ellie was extremely helpful in finding us accommodation and flights to a country we had not visited before

3 March 2024
Hays Travel - Wareham logo

Reply from Hays Travel - Wareham

Hi Hazel,

Thank you for your review! So happy to get what you were looking for!

Thanks,
Ellie

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