I recently booked a holiday to turkey with a lady called Tam at the Wareham store and I couldn’t be more happier with the service I was given. She found the best deal for me and my family ensuring all... See more
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See what reviewers are saying
India in the Wareham branch was very helpful and patient as I was booking 3 different trips. Great customer service and follow ups.
Company replied
Hays travel Wareham have polite, helpful and staff who are always willing to go that extra mile to organise holidays, that is why we always book our holidays with them. Thoroughly recommend Hays Trave... See more
Company replied
Chloe listened carefully to our long list of requirements and responded with thoughtful recommendations. She did this in a polite, cheerful way and was very knowledgeable. Once we had made our fin... See more
Company replied
Company details
- #21 of 205 best companies in Travel agent
- #8 of 38 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8a South Street, BH20 4LT, Wareham, United Kingdom
- 01929 552455
4.9
Excellent
410 reviews
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Very helpful friendly staff
10 November 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to leave a lovely review. I'm glad we were able to assist with your lovely cruise holiday
Thanks
Abi
I love the fact than when I walked in…
I love the fact than when I walked in hays wareham I was greeted with beaming smiles and a warm welcome. The team are so friendly and polite. Abi was absolutely fantastic searching for exactly what we wanted , no stone left unturned! Fantastic service. Thanku
16 November 2024
Reply from Hays Travel - Wareham
Thank you so much for taking the time to leave a review on your booking experience. I'm so glad we were able to help with your trip to Krakow :)
Thanks
Abi
Abi M
Abi, 100% made my day. Not only was she fast & efficient, she know exactly what we wanted. Thank you Abi for one again making it smooth running
5 November 2024
Reply from Hays Travel - Wareham
Thank you for your lovely comments on Abi! I will pass this message along to her.
Kind regards
Ellie
Very helpful
Ellie was lovely talked me through everything as I haven't booked a holiday for over 30 years
17 October 2024
Reply from Hays Travel - Wareham
Thank you for your lovely comments!
Kind regards,
Ellie
Ellie and her colleagues were really…
Ellie and her colleagues were really helpful and there was good communication throughout the process.
11 October 2024
Reply from Hays Travel - Wareham
Thank you so much for you lovely review!
I'm glad we managed to get your family holiday all booked for you :)
Emily
Reply from Hays Travel - Wareham
Thank you so much for giving us the opportunity to help with this lovely cruise booking. We are always happy to help :)
Thanks
Abi
November Sunshine
From the minute Lindsay took my phone call I felt she really listened to my request and was determined to try to meet my needs I was very specific which she appreciated and By the time was extremely helpful and knowledgable Subsequent visit and calls were likewise On her day off I saw other team members who were equally as patient .I will have no hesitation in booking with Hays Wareham again
5 October 2024
Reply from Hays Travel - Wareham
Thank you so much for taking the time to leave such a lovely review.
I am pleased we managed to find something to suit your.
We hope you have a lovely time away .
Lindsay
Reply from Hays Travel - Wareham
Thank you for your lovely comments, I will pass these on Abi!
Ellie
Ellie was fantastic
Ellie was fantastic, she was patient with me whilst I changed my mind countless times, she understood what I was looking for and her thoroughness is second to none, thank you x
26 September 2024
Reply from Hays Travel - Wareham
Thank you for your lovely comments!
Kind regards
Ellie :)
Emily was extremely helpful and patient…
Emily was extremely helpful and patient with us as we chose our holiday with Hays...she explained all our options and talked us through all processes. We'd definitely recommend Emily and Hays Wareham for anyone wanting high quality service when booking their holidays!!
20 September 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to leave a review of Emily's service. I am glad that she was able to help with your Caribbean cruise. What a lovely itinerary.
Thanks
Abi
Reply from Hays Travel - Wareham
Thank you for your lovely review!
We hope you're looking forward to your trip :)
Emily
A first class service
A first class service. Lindsay is very professional and has great customer service skills.
Everything I asked for was provided and have no hesitation in using this service again.
13 September 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to write a lovely review about your experience with Lindsay!
I'm glad she managed to find everything you were looking for :)
Emily
Excellent service
The manager worked really hard to understand and fulfil our needs
10 September 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to leave a review of Emily's service. We will be sure to pass your kind comments on to her.
Kind Regards
Abi
Agent was very patient with us
Agent was very patient with us! Wasn't sure about booking a 3 or 4 night break. Worked hard and we are looking forward to our holiday.
1 September 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to write a lovely review on Ellie's service!
I'm pleased she managed to get what you wanted :)
Emily
Extremely helpful
They were extremely helpful, responsive by email and generally a fantastic friendly service. We would use again.
7 September 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to leave a review of our service. We will be pleased to pass your comments to Lindsay.
Ellie is fabulous at Wareham Hays Travel
I can’t recommend Wareham Hays Travel enough! Ellie has been absolutely fantastic in helping us find our special holiday! Thank you so much Ellie! We will definitely be back to see you for our next holiday!
6 September 2024
Reply from Hays Travel - Wareham
Thank you so much for your lovely review! I am so glad I was apart of booking your special holiday!
Kind regards
Ellie
Lindsay listened to our requests and…
Lindsay listened to our requests and concerns and acted promptly to achieve the result we wanted - to book a specific room at a specific hotel.
She then followed up with the hotel to ensure that the booking was confirmed.
Well done, a pleasure to work with.
3 September 2024
Reply from Hays Travel - Wareham
Thank you so much for taking the time to leave a review of our service. We will be sure to pass your comments on to Lindsay
Great service
Great service, polite, helpful, courteous and patient.
Looking forward to our holiday!
5 September 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to leave a review of our service.
helpfull and friendly staff .
29 August 2024
Reply from Hays Travel - Wareham
Thank you for taking the time to leave a review of our service
Have booked with Hays Travel before
Have booked with Hays Travel before, have always been very helpful, explain all the options available
which makes it easier to decide on what to book.
We went back to Abi at Wareham because she is
friendly and extremely helpful. Would recommend
them.
30 August 2024
Reply from Hays Travel - Wareham
Thank you so much for taking the time to leave a review of our service. I'm glad that we were able to help with your lovely cruise holiday.
Kind Regards
Abi
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