Hays Travel - Warminster Reviews 

543
TrustScore 5 out of 5

4.9

7 Three Horseshoes Mall, BA12 9BT Warminster, GB


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Rated 5 out of 5 stars

Megan answered all our questions and made sure we were happy with our choice of holiday. She wasn't pushy and explained the booking procedure so that we understood what we were paying for

Rated 5 out of 5 stars

Dale was extremely helpful and knowledgeable about all of the places we showed interest in. He didn't just read from the screen he was drawing from personal experiences. It was a very easy experience... See more

Company replied

Rated 5 out of 5 stars

Never booked a cruise before and the girls knowledge was essential for us to make a decision. Fantastic help from start to finish though booking process so friendly and warm lovely people at the Warmi... See more

Company replied

Rated 5 out of 5 stars

Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... See more

Company replied


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 35 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 100 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 7 Three Horseshoes Mall, BA12 9BT, Warminster, United Kingdom

  • 01985878581

4.9

Excellent

TrustScore 5 out of 5

543 reviews

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4.9

All reviews

(543)

126,693 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic!!

The service from Hayes was fantastic. We didn't have much of an idea where we wanted to go and had to stick to a budget within the summer holidays.

We found a perfect holiday and they've also sorted our travel insurance! I will definately be using their services again.

12 April 2025
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Reply from Hays Travel - Warminster

Thank you so much Oliver for the fantastic review! We appreciate the feedback and look forward to seeing you again soon! :) - Team Warminster

Rated 5 out of 5 stars

Dale was helpful very patient a.s…

Dale was helpful very patient a.s professional, he help.me you resolve a problem ams sis everything he said very good service

6 April 2025
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Reply from Hays Travel - Warminster

My pleasure, so pleased to help you get them sorted ! See you soon - Dale

Rated 5 out of 5 stars

Helpful Hays

Friendly very helpful staff who are willing to go the extra mile to help with any queries.

29 March 2025
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Reply from Hays Travel - Warminster

Thankyou so much, Thelma! It's always so lovely to see you! - Liam :)

Rated 5 out of 5 stars

The staff are happy and helpful

The staff are happy and helpful, always willing to go the extra mile. That’s why we return to them.

21 March 2025
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Reply from Hays Travel - Warminster

Thankyou so much for the lovely review - always nice to see you! - Team Warminster :)

Rated 5 out of 5 stars

I dealt with three different people in…

I dealt with three different people in the Warminster Branch all were professional, helpful and lovely to deal with they each knew all about our planned honeymoon and were able to help organise everything we wanted. I am looking forward to our trip in August

20 March 2025
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Reply from Hays Travel - Warminster

Thank you so much for your review! Glad we could help you get your honeymoon planned, we hope that you have an amazing time! - Courtneigh :)

Rated 5 out of 5 stars

Excellent service given

Excellent service given, very helpful with booking my holiday and sorted out and booked an excursion for me to! Would definitely recommend this shop to friends and family!! The assistant went that extra mile to make my holiday booking experience a pleasant and enjoyable one!

4 March 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for leaving us such a lovely 5* review, thanks for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

All of the staff at Hays Warminster are…

All of the staff at Hays Warminster are always friendly, polite, professional and most importantly, helpful.
Flawless service as usual.......

8 March 2025
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Reply from Hays Travel - Warminster

Thank you so much for booking with us again ! It is always a pleasure to see you both.

Rated 5 out of 5 stars

Brilliant as usual

Brilliant as usual. Megan had sorted our holiday very well. Always no one for me

4 March 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for your 5* review, thanks so much for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

The service was exceptional

The service was exceptional. I felt relaxed throughout. Everything explained.
What a wonderful team you have.

28 February 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for such a lovely review, thank you for booking with us, it was lovely to see you! - Team Warminster :)

Rated 5 out of 5 stars

Liam very helpful and lovely friendly staff

Liam was very helpful and nothing too much trouble. We already booked Egypt with him and were very satisfied with our holiday.
All staff willing to go that extra mile to help and make the booking experience a pleasant one.

25 February 2025
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Reply from Hays Travel - Warminster

Hello, thank you for taking time to leave us such a lovely review, thank you very much for booking with us again! - Team Warminster :)

Rated 5 out of 5 stars

Good and friendly staff.

Good and friendly staff.

25 February 2025
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Reply from Hays Travel - Warminster

Hello, thank you for your 5* review, thank you very much for booking with us again, it is always lovely to see you! - Team Warminster :)

Rated 5 out of 5 stars

Satisfied Customer

We were met and served by a lovely lady named Mary. She spent over an hour patiently sorting out a cruise for us. The branch was warm light and airy. I cannot suggest any improvements.

20 February 2025
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Reply from Hays Travel - Warminster

Hello, thank you very much for such a lovely review, thanks for booking with us and we will see you again soon! - Team Warminster :)

Rated 5 out of 5 stars

Marvellous Megan

Megan helped us make our mind up where to go and for how long. She was very happy to help with everything

16 February 2025
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Reply from Hays Travel - Warminster

Hi, Thank you for your lovely review! - Team Warminster :)

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