Never booked a cruise before and the girls knowledge was essential for us to make a decision. Fantastic help from start to finish though booking process so friendly and warm lovely people at the Warmi... See more
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See what reviewers are saying
Courtney was outstanding AGAIN. We went in with lots of idea's of where we wanted to go and she took so much time and effort searching everything, showing us the resorts, advising us which of them wou... See more
Company replied
Always a pleasure to visit Hays Travel Warminster to book or enquire about a holiday. They are all super friendly, professional and nothing is too much trouble. On this occasion Courtney helped us t... See more
Company replied
It was our first experience going into a travel agent to book a holiday. We were met with a warm friendly atmosphere that helped us relax and enjoy the experience. Courtneigh helped us with our enq... See more
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Company details
- #21 of 206 best companies in Travel agent
- #8 of 37 best companies in Cruise agency
- #7 of 53 best companies in Cruise Travel Agency
- #4 of 34 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 101 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
7 Three Horseshoes Mall, BA12 9BT, Warminster, United Kingdom
- 01985878581
4.9
Excellent
542 reviews
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Fantastic service
Megan was amazing, understood everything we required for our first cruise , accessibility was paramount for my husband as well as all of us having a great holiday, Megan listened and absolutely delivered on all needs,
went above our expectations ⭐️⭐️⭐️⭐️⭐️
24 September 2025
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely 5* review, thanks for choosing to book with us! - Team Warminster :)
Knowledgeable staff and great service
The staff had excellent knowledge of the places that myself and my partner wanted to visit.
They provided us with some good recommendations and made the booking seamlessly.
Have used Hays on a few occasions and will definitely use again for sure.
21 September 2025
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely review, thanks for choosing to book with us again! - Team Warminster :)
Amazing customer service
Megan helped us book our 3rd cruise. She was amazing, and made the booking so easy. We wouldn’t go anywhere else.
20 September 2025
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely review, it was a pleasure booking you your next cruise - Team Warminster :)
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Made us feel special.
19 September 2025
Reply from Hays Travel - Warminster
Thankyou for the lovely review - always amazing to see you :) - Team Warminster!
Nothing was too much trouble.
Nothing was too much trouble, Dale check all flyts for turkey and bookt the best deal, thanks.
All staff at warminster are brilliant thats why we keep going back 👏 👍 thanks again.
11 September 2025
Reply from Hays Travel - Warminster
Thankyou so much for the lovely review Brian! Always happy to help :) - Team Warminster
Dale was excellent
Dale was excellent. First time with Hayes Travel and will now be our go to Travel agent. Thank you Dale.
16 September 2025
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely review, we look forward to seeing you again soon! - Team Warminster :)
Exceptional service from Megan from the…
Exceptional service from Megan from the start and going through everything that i needed to the booking of my holiday
16 September 2025
Reply from Hays Travel - Warminster
Hello, thank you so much for leaving us such a lovely review, it was great to see you again! - Team Warminster :)
The staff at warminster are so friendly…
The staff at warminster are so friendly and helpful will always book with them
14 September 2025
Reply from Hays Travel - Warminster
Many thanks for your kind words and for booking with us in Warminster.
Reply from Hays Travel - Warminster
We are so happy we were able to help and thank you for your kind words.
Everything went well from start to…
Everything went well from start to finish young lady that helped me was very polite and helpful.
31 August 2025
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely review! Glad we could help you get your insurance sorted - Team Warminster :)
Reply from Hays Travel - Warminster
Hello, thank you so much for leaving us such a lovely review, thanks for booking with us again! - Team Warminster :)
Reply from Hays Travel - Warminster
Hello, thank you very much for your 5* review, thanks for booking with us again! - Team Warminster :)
A friendly welcome from staff I had…
A friendly welcome from staff I had contact with previously. It is always nice to feel remembered, and after a previous good experience it is good to feel you are in for another good safe holiday booking
21 August 2025
Reply from Hays Travel - Warminster
Thankyou for the lovely review :) Glad we could help - Team Warminster!
Exceptional!
Exceptional!! Lovely young man was friendly,polite and professional went above and beyond to help with the whole planning of our holiday
31 August 2025
Reply from Hays Travel - Warminster
Thank you for your kind words :) - Team Warminster
Reply from Hays Travel - Warminster
Great to hear ! thank you so much for your kind words and thank you again for booking with us in Warminster.
Reply from Hays Travel - Warminster
Thankyou for the review - glad we managed to get something sorted for you :) - Team Warminster!
I have not long come back from a cruise…
I have not long come back from a cruise booked through Hays, I was pleased with how they helped me I returned to them to book another cruise for next year. I was helped by Liam who was so thorough getting me what I wanted for me and my family.
29 August 2025
Reply from Hays Travel - Warminster
Thankyou so much for the kinds words, was lovely to see you again! :) - Liam
Excellent service!
Very friendly, efficient and knowledgeable service from our advisor. Would definitely use Hays in Warminster again.
19 August 2025
Reply from Hays Travel - Warminster
Thank you for your kind words! It was a pleasure to help you book your Cruise! - Courtneigh :)
I found Courtneigh to be friendly
I found Courtneigh to be friendly, easy to talk to and knowledgeable about booking flights to Canada over the telephone. I also feel I could talk to her about any queries that might crop up. Many thanks Penny.
11 August 2025
Reply from Hays Travel - Warminster
Hello, thank you very much for leaving us such a lovely 5* review, we really appreciate your kind words - Team Warminster :)
Yet again fantastic service
Yet again fantastic service, holiday booked for next year. Can't wait, Megan configured a two week holiday within couple of hours for Jamaica 😊
16 August 2025
Reply from Hays Travel - Warminster
Hello, thank you for your lovely 5* review, thanks so much for booking with us again! - Team Warminster :)
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