Linda Mackenzie has guided us through the potential pitfalls for many years. Her professionalism and detailed knowledge are outstanding. She has acute insight into her clients' requirements, and is al... See more
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First time booking through hays travel, and we will certainly doing our future bookings through them, fantastic service from the lovely Aimee who took the time to send us over the options for our holi... See more
Company replied
Customer service was amazing, Aimee was brilliant and a great help as always. Wouldn't book anywhere else.
Company replied
The staff were extremely helpful and spent time finding us a holiday that suited. It was an enjoyable experience booking a holiday with Hays.
Company replied
Company details
- Travel agent
- also in
- Cruise agency
- Cruise Travel Agency
- Cultural tours provider
- Currency exchange service
- Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
81-83 Main Street, KA23 9AP, West Kilbride, United Kingdom
- 01294824999
4.3
Excellent
9 reviews
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First time booking through hays travel
First time booking through hays travel, and we will certainly doing our future bookings through them, fantastic service from the lovely Aimee who took the time to send us over the options for our holiday with exactly what we asked for!
21 October 2026
Unprompted review
Reply from Hays Travel - West Kilbride
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received. Customer satisfaction is extremely important to us, and it's great to know that we were able to help with your travel plans.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Heather
Hays Travel West Kilbride
Professionalism and superb service
Linda Mackenzie has guided us through the potential pitfalls for many years. Her professionalism and detailed knowledge are outstanding. She has acute insight into her clients' requirements, and is always happy to spend time ensuring we get a holiday that's right for us.
20 October 2026
Reply from Hays Travel - West Kilbride
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received. Customer satisfaction is extremely important to us, and it's great to know that we were able to help with your travel plans.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Heather
Hays Travel West Kilbride
Customer service was amazing
Customer service was amazing, Aimee was brilliant and a great help as always. Wouldn't book anywhere else.
15 October 2026
Reply from Hays Travel - West Kilbride
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received. Customer satisfaction is extremely important to us, and it's great to know that we were able to help with your travel plans.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Heather
Hays Travel West Kilbride
Always book with Heather and the team
Always book with Heather and the team, 5 star service start to finish.
14 October 2026
Reply from Hays Travel - West Kilbride
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received. Customer satisfaction is extremely important to us, and it's great to know that we were able to help with your travel plans.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Aimee
Hays Travel West Kilbride
The staff were extremely helpful and…
The staff were extremely helpful and spent time finding us a holiday that suited. It was an enjoyable experience booking a holiday with Hays.
4 October 2026
Reply from Hays Travel - West Kilbride
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received. Customer satisfaction is extremely important to us, and it's great to know that we were able to help with your travel plans.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Heather
Hays Travel West Kilbride
As usual first class service from Aimme…
As usual first class service from Aimme who new exactly what we were after.
6 October 2026
Reply from Hays Travel - West Kilbride
Thank you for your wonderful review.
We are so pleased to hear about your positive experience and your kind comments regarding Aimee. We will be sure to pass your feedback on, as it is always appreciated when team members are recognised for their hard work and dedication.
Thank you for choosing Hays Travel, and we look forward to helping you plan your next holiday.
Kind regards,
Heather
Hays Travel West Kilbride
It was efficient friendly knowledgeable…
It was efficient friendly knowledgeable and I dealt with a very friendly person
6 October 2026
Reply from Hays Travel - West Kilbride
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received. Customer satisfaction is extremely important to us, and it's great to know that we were able to help with your travel plans.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Heather
Hays Travel West Kilbride
Reply from Hays Travel - West Kilbride
Thank you for your wonderful review.
We are so pleased to hear about your positive experience and your kind comments regarding Heather. We will be sure to pass your feedback on, as it is always appreciated when team members are recognised for their hard work and dedication.
Thank you for choosing Hays Travel, and we look forward to helping you plan your next holiday.
Kind regards,
Aimee
Hays Travel West Kilbride
Reply from Hays Travel - West Kilbride
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the service you received. Customer satisfaction is extremely important to us, and it's great to know that we were able to help with your travel plans.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Heather
Hays Travel West Kilbride
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