The young lady named Thalia was extremely professional, very thorough in finding what we wanted and she definitely went the extra mile. Everything printed off for us, plane seats arranged too. A plea... See more
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Hays Travel Westhoughton 😀Went into Hays travel in westhoughton looking for a late September holiday with nothing definite in mind except Italy/Sicily. Laura was very patient with us(spent a good... See more
Company replied
You must have the friendliest group of ladies in the westhoughton branch nothing to much trouble and alway smiling make finding your hol a stress free chore.
Company replied
Found booking a flight to Australia myself stressful. We use Hays travel several times a year asked for their help. Thalia was so helpful nothing too much trouble answered all my questions and t... See more
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Company details
- #21 of 208 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 36 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 102 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
64 Market Street, BL5 3AZ, Westhoughton, United Kingdom
- 01942 813175
4.9
Excellent
996 reviews
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Excellent service
Excellent service. Lovely friendly staff. Extremely helpful.
We will always choose Hays travel to book our holidays.
23 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and highly recommend us for your travel needs. We appreciate your loyalty.
The customer care at hays travel…
The customer care at hays travel Westhoughton is above and beyond I have ever experienced whilst arranging a holiday. Everyone genuinely cares about the customer . If I could give more than five stars I would , thank you for making the booking go so smoothly, I can’t tell you how much I appreciate everything you have done
23 July 2026
Reply from Hays Travel - Westhoughton
it's wonderful to hear that our team went above and beyond for you! We're so pleased we could make your booking go smoothly and that you appreciate everything we did. Thank you for your kind words!
Hays Travel Westhoughton 😀Went into…
Hays Travel Westhoughton 😀Went into Hays travel in westhoughton looking for a late September holiday with nothing definite in mind except Italy/Sicily. Laura was very patient with us(spent a good hour and half ) going through a good range of holidays, whittled it down to 3 favourites, still couldn't decide 🤔. Came away with nothing booked and not under pressure to book anything. Slept on it! Went back following morning with 1 favourite firmly in mind, 30mins later all booked, Sorrento here we come . Thank you Hays Travel.
2nd favourite put in back burner for maybe next year 😉.
22 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us. It's fantastic to know that our team was able to help you find the perfect holiday to Sorrento, and we're delighted you felt no pressure during the process. We look forward to assisting you with your next adventure!
Reply from Hays Travel - Westhoughton
Thank you so much for your wonderful review! We are so pleased to hear that you found our service brilliant and our prices great.
Cruise Booking
Was looked after by Lynn. Excellent knowledge, went the extra mile. Very good customer service engaging. Came out very happy with the experience
20 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful review! We are so pleased to hear that our team provided excellent customer service and that you left happy with your experience.
Hays travel are so great to book with
Hays travel are so great to book with, used them now for several years, staff are so pleasant and knowledgeable, nothing is too much trouble ⭐️⭐️⭐️⭐️⭐️
17 July 2026
Reply from Hays Travel - Westhoughton
Thank you so much for your wonderful feedback! We are so pleased to hear that our team has consistently provided you with pleasant and knowledgeable service over the years. We truly appreciate your loyalty.
found the holiday we wanted and was…
found the holiday we wanted and was dealt with friendly and proffesionaly
15 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful 5-star review! We are so pleased to hear that you found the holiday you wanted and that our team was friendly and professional.
Very welcoming, from Diane and Lee.
Very welcoming, went through everything we needed to know about our upcoming cruise.
Georgia was the girl that helped us.
Excellent service from Georgia at West Houghton
Travel.
15 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful review! We are so pleased to hear that you received excellent service and that everything was clearly explained for your upcoming cruise. We appreciate your kind words.
Reply from Hays Travel - Westhoughton
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our service helpful and polite.
Excellent service
I can’t thank Leonie enough for her help and patience on Saturday. I went in knowing we needed a short flight time, short transfer for 3 adults and 1 infant.
I left with a holiday to Palma, fantastic family friendly hotel and really good flight times.
Not used a travel agent in years but will definitely be back.😁
12 July 2026
Reply from Hays Travel - Westhoughton
Thank you so much for your wonderful feedback! We're so pleased to hear that we could help you find the perfect family holiday to Palma. We look forward to assisting you again in the future!
We have been using Hays Travel for many…
We have been using Hays Travel for many years. The service is friendly and professional, helping us to choose the best option.
11 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful review! We are so pleased to hear that you've consistently received friendly and professional service over the years, and that we've been able to help you find the perfect options.
Hayes travel westhoughton branch
Hayes travel sale assistants in the westhoughton branch go the extra mile to help you get the best holiday possible. No problem is too big or too small. Thank you Hayes travel.
3 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful review! We are so pleased to hear that our team goes the extra mile to help you find the best holiday. We appreciate your kind words.
Kind Regards
Hays Travel Westhoughton
The Westhoughton staff are always…
The Westhoughton staff are always amazing and make you feel so welcome. They make the booking process so easy. Definitely wouldn't go anywhere else
25 June 2026
Reply from Hays Travel - Westhoughton
Thank you so much for your wonderful feedback! We are delighted to hear that our team makes you feel welcome and that the booking process is easy for you. We truly appreciate your loyalty!
Georgia went above and beyond to sort…
Georgia went above and beyond to sort everything we wanted for our multi trip, wouldn't use any other travel agents & would recommend them to everyone. Amazing staff & nothing to much for them. Can't thank Georgia enough.
27 June 2026
Reply from Hays Travel - Westhoughton
We're so thrilled to hear about your fantastic experience with us! It's wonderful that our team member was able to arrange everything perfectly for your multi-trip. We truly appreciate your kind words and recommendation.
Reply from Hays Travel - Westhoughton
Thank you so much for your wonderful review! We are so pleased to hear that our staff were friendly and helpful in getting your holiday sorted.
Lovely member of staff really helpful…
Lovely member of staff really helpful and came away booking a holiday
4 July 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful feedback! We are so pleased to hear that our staff was helpful and that you were able to book a holiday with us. We appreciate your kind words.
Hays travel at Westhoughton the staff…
Hays travel at Westhoughton the staff are brilliant very experienced. I wouldn’t go to anywhere else to book my holidays. Thank you again, Lynn and team.
3 July 2026
Reply from Hays Travel - Westhoughton
Nigel,
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience with our team and we look forward to helping you again in the future.
Kind Regards
Hays Travel
Hays travel Westhoughton No1
We have booked our holidays with Hays Travel for many years, always excellent service from the staff by phone or in person.
25 June 2026
Reply from Hays Travel - Westhoughton
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service from our team, whether by phone or in person. We truly appreciate your continued loyalty over the years.
Very professional and helpful nothing…
Very professional and helpful nothing to much trouble
30 June 2026
Reply from Hays Travel - Westhoughton
Thank you for your kind Feedback
Great helpfully service.
27 June 2026
Reply from Hays Travel - Westhoughton
Thank you for your kind feedback
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