We were able to see one of the assistants with out making an appointment. Nicole gave us great options and explained everything very well. We went away with lots of posable holidays. Nicole also sent... See more
Company replied
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See what reviewers are saying
As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... See more
Company replied
Wonderful service from Zoe in hays travel Weston super mare, had a vast knowledge the Costa Blanca and helped us choose the perfect hotel in the perfect location!!! Will definitely be back to book ano... See more
Company replied
Booking my first cruise and everyone so very helpful in explaining each step and very knowledgeable to answer all my questions. The service from the girls on the phone and in the shop were excellent... See more
Company replied
Company details
- #20 of 203 best companies in Travel agent
- #7 of 39 best companies in Cruise agency
- #8 of 53 best companies in Cruise Travel Agency
- #3 of 33 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #9 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
34 High Street, BS23 1EZ, Weston Super Mare, United Kingdom
- 01934806180
4.9
Excellent
1k reviews
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It was nearly closing time when we went…
It was nearly closing time when we went to Hayes, very friendly staff not hurried at all, all booked and paid for within 30 mins. 3 very happy customers.
1 August 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words :)
Always feel good when booking holidays…
Always feel good when booking holidays at Hayes. Professional advice, humourous too. Steph sorted the holiday out even with the alteration to it.
31 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words and booking with us again - Thanks Steph :)
Excellent service with Hays
Booking my first cruise and everyone so very helpful in explaining each step and very knowledgeable to answer all my questions. The service from the girls on the phone and in the shop were excellent
6 August 2026
Reply from Hays Travel - Weston Super Mare
Thankyou for your feedback! :)
After booking and paying full amount…
After booking and paying full amount came home and if I'd booked on line could of saved myself £74.00 phoned the store and was told nothing they could do about it very disappointed
6 August 2026
Reply from Hays Travel - Weston Super Mare
Thank you for taking the time to leave your review, we're sorry to hear you were disappointed by the price you later saw.
As holiday prices are set by our suppliers, they can fluctuate, prices are discussed and set at the time of booking.
We appreciate your feedback and will use it to help ensure the fluctuation of prices are communicated more clearly in future.
- Steph, Assistant Manager
Reply from Hays Travel - Weston Super Mare
Thankyou for your kind words! - Macey
First class service
First class service, professional and friendly as always. Would recommend 100% to anyone to book a trip with hays.
5 August 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your positive feedback and booking with us again - Thanks Steph :)
Very happy with our next adventure
We were able to see one of the assistants with out making an appointment. Nicole gave us great options and explained everything very well. We went away with lots of posable holidays. Nicole also sent us more information about more options. We went back to the shop and went through the holiday we had decided on. Before we left we were all booked for our next adventure and very happy. Thank you Nicole
28 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback!
Family of 9 to Turkey. …
Spent a long time with Tracey and she went through every available option for us ,and couldn't have been more helpful. Nothing was to much trouble for her.
1 August 2026
Reply from Hays Travel - Weston Super Mare
Thankyou for your lovely feedback!
Very friendly advisor
Very friendly advisor, Amelie, took her time to find what we were looking for. What more can you ask for.
31 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your review, it was lovely booking your holiday!
The agent (Zoe) was so very…
The agent (Zoe) was so very knowledgeable and conversant with her computer system, it made for a relaxing and successful’purchase’.
1 August 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback!
Macey able to match our requirements…
Macey able to match our requirements and price without any problems.
31 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind feedback!
Very helpful and patient
Very helpful and patient with me when deciding on different package inclusions.
I haven't used a travel agent before but would definitely visit ahead of booking another holiday.
23 July 2026
Reply from Hays Travel - Weston Super Mare
Thankyou for your lovely feedback! - Macey
The travel consultant was extremely…
The travel consultant was extremely helpful and knowledgeable. We looked at variable options and with her expertise were able to find just the right holiday option.
29 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Very helpful and patient staff
Very helpful and patient staff. Nicole was great and booked exactly what we wanted. Will definitely use Hays again for the next holiday. Thank you
29 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Great service and very polite and…
Great service and very polite and professional staff.
28 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your lovely feedback!
Amelie was very knowledgeable and nice…
Amelie was very knowledgeable and nice to talk to
28 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your review it was lovely booking your holiday!
The agent that dealt with us
The agent that dealt with us - Emily - was very friendly, very efficient and very helpful.
We were directed to a different holiday than the one we were intending when we went in, owing to Emily’s expertise and guidance - and we are very pleased with the result.
26 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your kind words :) glad you are happy with your Cruise!
we were booking a cruise Tracy was so…
we were booking a cruise Tracy was so helpful plenty of advice
26 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you for your review!
Hays Weston…5 star ⭐️ ⭐️⭐️⭐️⭐️
Wonderful service from Zoe in hays travel Weston super mare, had a vast knowledge the Costa Blanca and helped us choose the perfect hotel in the perfect location!!! Will definitely be back to book another holiday with her!!! (Hopefully very soon!!) 5 star ⭐️
25 July 2026
Reply from Hays Travel - Weston Super Mare
Thank you so much for your kind words, it was a pleasure to book you again :)
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