Booked a future cruise with Nigel. He always has a friendly, approachable manner. Very knowledgeable especially around cruising. The whole team are amazing. Think Hays 1st every time.
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Booked a future cruise with Nigel. He always has a friendly, approachable manner. Very knowledgeable especially around cruising. The whole team are amazing. Think Hays 1st every time.
Company replied
Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more
Company replied
Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more
Company replied
Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
68 St Mary Street, DT4 8PP, Weymouth, United Kingdom
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Claire was very helpful in finding what I would like.

Reply from Hays Travel - Weymouth
We gave booked with hats in weymouth and never been disappointed.
Nigel who tended our needs was very helpful and knowledgeable in all aspects of our holiday.
Great job
We booked on board Britannia and the booking was transferred over to Hays Weymouth with whom I’ve been a loyal customer for many years. The whole booking service and follow up notification from Hays were very efficient thank you.

Reply from Hays Travel - Weymouth
Hays travel has made our hole booking experience so easy and smooth and super excited to be going on a childhood holiday.
CARYS we can not thank and recommend enough for holiday books we can't wait to book our next one🥰😀

Reply from Hays Travel - Weymouth
Rebecca did a perfect job,easily taking all the stress out of booking our holiday for us. It was service with a smile from the moment we walked in, like talking to a friend we have known for years.

Reply from Hays Travel - Weymouth
Tuesday was so helpful finding us the right holiday. Despite a number of "out of the box" requests, she took on the task and within the day she found us the holiday we were searching for.
As always, the Hayes at Weymouth came up with our ideal holiday.

Reply from Hays Travel - Weymouth
Claire was very apocable.very friendly and easy to talk to.

Reply from Hays Travel - Weymouth

Reply from Hays Travel - Weymouth
Carys was very patient and helpful and sorted things out for me.

Reply from Hays Travel - Weymouth
We’re going with an idea and come out with the Holiday the staff courteous and really helpful that’s why I book with Hayes
Rachel the travel rep booked the holiday we had researched ourselves and managed to match the online price. I prefer to book at our local Hayes Branch and Rachel is always very pleasant and helpful

Reply from Hays Travel - Weymouth
We wanted to book with the company we always use but there was no availability. Rebecca found us a very similar holiday which was on offer. She said they dealt with them alot and we trusted her experience. She was very friendly and helpful

Reply from Hays Travel - Weymouth
Carys was excellent. Talked and advised us throughout the booking process, answering any questions we had.

Reply from Hays Travel - Weymouth
Lovely staff always very polite positive and friendly they help you with any issues I have the shop is always clean and tidy and you are always greeted with a smile 😊 I would recommend hays travel both in weymouth or Dorchester to anyone

Reply from Hays Travel - Weymouth

Reply from Hays Travel - Weymouth
Very helpful staff and it came out cheaper than on line

Reply from Hays Travel - Weymouth
Great Staff. Everyone that I have spoken to whilst deciding whether or not to book my cruise has been extremely helpful, without coming across as pushy.

Reply from Hays Travel - Weymouth
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