Hays Travel - Weymouth Reviews 

1,396
TrustScore 5 out of 5

4.9

68 St Mary Street, DT4 8PP Weymouth, GB


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Rated 5 out of 5 stars

Booked a future cruise with Nigel. He always has a friendly, approachable manner. Very knowledgeable especially around cruising. The whole team are amazing. Think Hays 1st every time.

Company replied

Rated 5 out of 5 stars

Amy who dealt with us on this particular occasion was very helpful (as all the staff we have had over the years are). She was patient whilst having to flit all over the place for our appropriate dates... See more

Company replied

Rated 5 out of 5 stars

Well I've used hays a few times and know a couple of the people who work there . We had isabella as our consultants FABULOUS gave a a rough idea where we wanted to go japan we went for a... See more

Company replied

Rated 5 out of 5 stars

Brilliant experience with this travel agency! The service was professional, friendly, and stress free from start to finish. Everything was well organised, and the team was incredibly helpful. Highly r... See more


Company details

  1. #21 of 205 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 31 best companies in Currency exchange service
  6. #8 of 101 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 68 St Mary Street, DT4 8PP, Weymouth, United Kingdom

  • 01305 839507

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,396)

118,901 reviews in the last 12 months

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Rated 5 out of 5 stars

We booked on board Britannia and the…

We booked on board Britannia and the booking was transferred over to Hays Weymouth with whom I’ve been a loyal customer for many years. The whole booking service and follow up notification from Hays were very efficient thank you.

3 July 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Glad you had a great cruise and happy to trust us with your next one!
Many thanks
Isabella

Rated 5 out of 5 stars

Hays travel has made our hole booking…

Hays travel has made our hole booking experience so easy and smooth and super excited to be going on a childhood holiday.
CARYS we can not thank and recommend enough for holiday books we can't wait to book our next one🥰😀

9 July 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback, it was a pleasure to get it booked!
Thanks, Carys

Rated 5 out of 5 stars

Friendly, efficient staff

Rebecca did a perfect job,easily taking all the stress out of booking our holiday for us. It was service with a smile from the moment we walked in, like talking to a friend we have known for years.

8 July 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your lovely review! It was great to see you and it is always a pleasure to book your holidays :)

Many Thanks
Rebecca

Rated 5 out of 5 stars

Such a great team at Hayes!

Tuesday was so helpful finding us the right holiday. Despite a number of "out of the box" requests, she took on the task and within the day she found us the holiday we were searching for.
As always, the Hayes at Weymouth came up with our ideal holiday.

2 July 2026
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Reply from Hays Travel - Weymouth

Thank you for your lovely words. It was a pleasure to find your next holiday and I hope you are looking forward to it! - Tuesday

Rated 5 out of 5 stars

Very helpful staff went through…

Very helpful staff went through everything we asked

24 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback! We are so pleased to hear that our staff were very helpful and answered all your questions.
Kind Regards

Rated 5 out of 5 stars

Rachel the travel rep booked the…

Rachel the travel rep booked the holiday we had researched ourselves and managed to match the online price. I prefer to book at our local Hayes Branch and Rachel is always very pleasant and helpful

29 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you so much for your lovely review! :)

Kind Regards
Rachel

Rated 5 out of 5 stars

We wanted to book with the company we…

We wanted to book with the company we always use but there was no availability. Rebecca found us a very similar holiday which was on offer. She said they dealt with them alot and we trusted her experience. She was very friendly and helpful

20 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review! :)
Kind Regards
Rebecca

Rated 5 out of 5 stars

5 Star service

Carys was excellent. Talked and advised us throughout the booking process, answering any questions we had.

20 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely review. It was a pleasure getting everything confirmed for you both!
Many Thanks,
Carys

Rated 5 out of 5 stars

Lovely staff always very polite…

Lovely staff always very polite positive and friendly they help you with any issues I have the shop is always clean and tidy and you are always greeted with a smile 😊 I would recommend hays travel both in weymouth or Dorchester to anyone

26 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review. It is always a pleasure.

Many Thanks
Tuesday

Rated 5 out of 5 stars

Friendly and efficient service from…

Friendly and efficient service from pleasant staff

26 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your review. It is always a pleasure. Looking forward to seeing you again soon.
Many Thanks
Rebecca

Rated 5 out of 5 stars

Very helpful

Very helpful, nothing was too much trouble

14 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

Thank you for your lovely feedback.
It was a pleasure getting everything confirmed for you!
Kind Regards
Nigel

Rated 5 out of 5 stars

Great Staff

Great Staff. Everyone that I have spoken to whilst deciding whether or not to book my cruise has been extremely helpful, without coming across as pushy.

21 June 2026
Hays Travel - Weymouth logo

Reply from Hays Travel - Weymouth

We are so glad to hear our team provided such helpful and pleasant service while you were deciding on your cruise. Thank you for your kind words! Tuesday

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