staff are always very helpful and pleasant, no trouble dealing with people's holiday choices. This time we saw Josi, she was so lovely and efficient dealing with our holiday request.
Company replied
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See what reviewers are saying
Needed a flight from Alicante to Bournemouth and a return two days later. A quick check on line pointed me towards Ryanair, however knowing the issues my wife had trying to book her sister a flight wi... See more
Company replied
Consulted Lukas at Winton branch. He was very friendly and knowledgeable and made sure we were happy with our booking.
Company replied
Suzy from Hays Travel is absolutely amazing!! We’ve just changed our holiday plans for October and booked another for next year in May!! Again nothing was too much trouble thank you so much!! Five sta... See more
Company replied
Company details
- #21 of 200 best companies in Travel agent
- #7 of 38 best companies in Cruise agency
- #9 of 53 best companies in Cruise Travel Agency
- #4 of 33 best companies in Cultural tours provider
- #3 of 32 best companies in Currency exchange service
- #8 of 97 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
359 Wimborne Road, BH9 2AD, Winton, United Kingdom
- 01202 375329
4.9
Excellent
741 reviews
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Sam at Winton Hays Travel is excellent
Sam at Winton Hays Travel booked the cruise I wanted and the cabin I wanted. She is always so helpful and friendly and she gives great service.
18 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The lady we spoke to was very helpful
The lady we spoke to was very helpful. She tried to answer all our questions.Which made booking so much easier.
24 July 2026
Reply from Hays Travel - Winton
Thank you very much for your kind review
Reply from Hays Travel - Winton
Thank you very much for the lovely review
Consulted Lukas at Winton branch
Consulted Lukas at Winton branch. He was very friendly and knowledgeable and made sure we were happy with our booking.
21 July 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review - it was a pleasure serving the both of you and I will see you both soon! :) - Lukas
staff are always very helpful and…
staff are always very helpful and pleasant, no trouble dealing with people's holiday choices. This time we saw Josi, she was so lovely and efficient dealing with our holiday request.
11 July 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review and for booking another holiday with us, it was a pleasure to help :) Josi
I found the agent to be very…
I found the agent to be very experienced, informative and reassuring. Great customer service!
17 July 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review, it was a pleasure to help :) Josi
Stress free booking a Ryanair flight
Needed a flight from Alicante to Bournemouth and a return two days later. A quick check on line pointed me towards Ryanair, however knowing the issues my wife had trying to book her sister a flight with this company, I went to the Winton Branch of Hays Travel, and within 20 minutes, Sam had identified suitable flights, and for less than £100 it was booked accordingly
11 July 2026
Reply from Hays Travel - Winton
Hi thank you so much for leaving feedback we really do appreciate it. Thank you so much for showing me your photos from your previous holiday ;)
Very friendly and helpful staff.
Very friendly and helpful staff.
Josi,as always gave us great customer service 👍
5 July 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review, it was my pleasure to help as always :) Josi
Helpful and friendly…
Josi was really helpful and dealt with me in a friendly and professional manner. She needed to go and find some information for me and as promised called me straight back. It was a really pleasant experience for me dealing with her.
6 July 2026
Reply from Hays Travel - Winton
Thank you so much for leaving feedback we really do appreciate it. It was pleasure to book your Cruise. Josi :)
As always fantastic team in winton…
As always fantastic team in winton branch, we always book with you, Sam was fantastic yesterday, not only a travel agent but more like family, we just can’t fault any of you team, always go the extra mile for us, so a massive thank you from us, I’m sure will be back in again soon, outstanding,
5 July 2026
Reply from Hays Travel - Winton
omg this nearly made me cry this feedback is so sweet. Its always a pleasure to see you and help you book your next adventure together. Hope to see you soon. Sam :)
Suzy from Hays Travel is absolutely…
Suzy from Hays Travel is absolutely amazing!! We’ve just changed our holiday plans for October and booked another for next year in May!! Again nothing was too much trouble thank you so much!! Five stars 🤩
25 June 2026
Reply from Hays Travel - Winton
Thank you for such a lovely review, its always a pleasure arranging your lovely holidays for you both
Kind Regards
Suzy
Lovely friendly knowledgeable staff
Lovely friendly knowledgeable staff, so helpful. Sorted us out with the perfect cruise for us, again. Third holiday booked with Hays travel.
23 June 2026
Reply from Hays Travel - Winton
Thank you for your lovely feedback
It was a pleasure arranging your cruise for you!
Thanks, Josi :)
Friendly and very helpful
Sam is always friendly and patient with all our big long list of things we would like on our holidays
29 June 2026
Reply from Hays Travel - Winton
Hi Thank you for taking the time to leave feedback it was a pleasure to book your next holiday. Sam :)
Reply from Hays Travel - Winton
Thank you for taking the time to leave us feedback. I' m glad we could help you book your Cruise. Suzy
Great communications…
Josi kept us informed at all times and was very efficient when we asked for any xhanges
20 June 2026
Reply from Hays Travel - Winton
I really appreciate your lovely feedback,
always happy to help with your holiday plans
Kind Regards
Josi
Delightful and very informative young…
Delightful and very informative young lady who helped us find exactly what we needed whilst on holiday. Fast, efficient and stress free service, so much better than trying to book on line from home.
25 June 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely feedback, it was a pleasure arranging your holiday for you
Kind Regards
Suzy
Reply from Hays Travel - Winton
Thank you for your lovely review, its was my pleasure helping you. Carolyn :)
Definitely recommend Hayes Travel at…
Definitely recommend Hayes Travel at Winton
Friendly, knowledgeable and excellent customer service
Everything made easy from booking process to collection of tickets.
Special thank you to Sam
16 June 2026
Reply from Hays Travel - Winton
Thank you so much for taking the time to leave us feedback we really do appreciate it. I'm glad we could book exactly what you wanted, and it was a pleasure to book your next adventure. Sam :)
From first enquiry to actual…
From first enquiry to actual booking...very friendly staff, answered all my queries...
23 June 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help :) Grace
Reply from Hays Travel - Winton
Thank you for your lovely review, I'm pleased that I was able to help you with booking your holiday. Grace :)
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