From tha moment I walked in I was made to feel welcome. Grace at the winton branch was amazing nothing was too much trouble I have never booked a holiday before ajd everything was explained in de... See more
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I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more
Company replied
Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞
Company replied
We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more
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Company details
- #21 of 205 best companies in Travel agent
- #7 of 37 best companies in Cruise agency
- #8 of 52 best companies in Cruise Travel Agency
- #3 of 35 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #8 of 100 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
359 Wimborne Road, BH9 2AD, Winton, United Kingdom
- 01202 375329
4.9
Excellent
766 reviews
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Definitely recommend Hayes Travel at…
Definitely recommend Hayes Travel at Winton
Friendly, knowledgeable and excellent customer service
Everything made easy from booking process to collection of tickets.
Special thank you to Sam
16 June 2026
Reply from Hays Travel - Winton
Thank you so much for taking the time to leave us feedback we really do appreciate it. I'm glad we could book exactly what you wanted, and it was a pleasure to book your next adventure. Sam :)
From first enquiry to actual…
From first enquiry to actual booking...very friendly staff, answered all my queries...
23 June 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help :) Grace
Reply from Hays Travel - Winton
Thank you for your lovely review, I'm pleased that I was able to help you with booking your holiday. Grace :)
Such a great experience with Hays in…
Such a great experience with Hays in Winton. The staff are really knowledgeable and friendly. Everything was taken care of from start to finish. Highly recommend!
1 April 2026
Unprompted review
Reply from Hays Travel - Winton
Thank you for your lovely review :)
This is the 4th holiday I have booked…
This is the 4th holiday I have booked with the Hays Travel branch in Winton and each one gets better, the staff are all so friendly and knowledgeable and are always eager to go the extra mile to find the perfect holiday! I would never go to anyone else!
12 June 2026
Unprompted review
Reply from Hays Travel - Winton
Thank you for your lovely review :)
Cheap holiday
I wanted the cheapest holiday leaving in a few days and they found it in mins
7 June 2026
Reply from Hays Travel - Winton
Thank you very much for your kind review
we were promised a free night the…
we were promised a free night the airport hotel because a apprentice was dealing with use, and there was some confusion with our booking. When we finally booked because of a change to our intinary
we were no longer given the free night
13 June 2026
Reply from Hays Travel - Winton
Good afternoon,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience.
At the time of booking, you were happy with the agreed price and chose to proceed on that basis. During the enquiry process, there were changes made to your original itinerary, which meant that the quotation had to be revised. As a result, the original discount and promotional offer discussed in relation to the initial itinerary could no longer be applied.
That said, as a gesture of goodwill and to acknowledge the earlier confusion, we were pleased to provide complimentary airport transfers at no additional cost.
We always aim to be fair and transparent with our pricing and offers, and we appreciate your feedback. We wish you all the best in your future travels.
Regards,
Josi
Reply from Hays Travel - Winton
Hi Thank you so so much for your lovely feedback that was very sweet of you. I'm glad we found the right holiday for you. Sam :)
Lovely friendly and experienced staff.
12 June 2026
Reply from Hays Travel - Winton
Thank you for your kind review, it was a pleasure to help with your holiday :) Carolyn
Very informative and friendly service
Very informative and friendly service, would use again
12 June 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help :) Grace
Get customer service from Joel
Get customer service from Joel, she was very helpful and we had a good laugh while booking my and my partner holiday.
11 June 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help you get your exciting holiday booked :) Josi
Really helpful
Really helpful , listened to what was wanted , not too pushy ,excellent service
10 June 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help :) Josi
Hays Winton - Excellent
Josi and the team at Hays Winton are always ready to help and offer first hand experiences. A pleasure to deal with.
10 June 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, its always a pleasure to help you with your holidays :) Josi
Very helpful and informative with…
Very helpful and informative with choosing the right hotel for our needs
26 May 2026
Reply from Hays Travel - Winton
Thank you so much for your feedback, it was my pleasure to help :) Josi
Grace was very knowledgeable and…
Grace was very knowledgeable and helpful when we were looking at booking a cruise for 2027.
2 June 2026
Reply from Hays Travel - Winton
Thank you very much for the lovely review it was my pleasure to help you
Very helpful, great service
Very friendly. Good advice and very efficient in helping us book out holiday
2 June 2026
Reply from Hays Travel - Winton
Hi Thank you so much for your feedback we really do appreciate it I' m so glad we found the perfect holiday for you to celebrate your second honeymoon :) Sam
Reply from Hays Travel - Winton
Hi thank you for taking the time to leave us feedback, it was my pleasure helping you :) Suzy.
Reply from Hays Travel - Winton
Thank you for your lovely review, it was a pleasure helping you :) Lukas.
Sam was SO friendly & helpful
Sam was SO friendly & helpful - she quickly found the best package and dates
12 May 2026
Reply from Hays Travel - Winton
Hi Thank you for leaving us feedback. It was lovely to meet you and to find the holiday that fits with the other people travelling. Sam :)
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