Leonie was very friendly, professional and easy to talk with. She listened well to my requests and answered all my questions. Other staff in the store at the time were also friendly and helpful, offer... See more
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See what reviewers are saying
Cheery greeting and instant contact. Agent listened to what we wanted and obtained details of the holiday quickly and discussed the options which led to smooth choices and the end booking
Great service again from hays. Found and booked the perfect holiday. Always helpful and knoweledgable staff who quickly assess your needs and come up with the holiday you wanted. Easy booking and look... See more
Company replied
Every time I go into branch at york clifton Moor I am made very welcome. Julie goes above and beyond to get me the best price for our holidays I won't book with anyone else, i would definitely recomm... See more
Company replied
Company details
- #22 of 205 best companies in Travel agent
- #8 of 36 best companies in Cruise agency
- #10 of 52 best companies in Cruise Travel Agency
- #4 of 36 best companies in Cultural tours provider
- #3 of 31 best companies in Currency exchange service
- #11 of 103 best companies in Travel deals
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
6 Clifton Moor Centre, YO30 4XZ, York, United Kingdom
- 01904899568
4.9
Excellent
1k reviews
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Phil was very helpful
Phil was very helpful and gave excellent recommendations and suggestions for my daughter’s birthday trip. He took time to find the best price and flight times to suit our needs.
9 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that we could help you find the perfect trip :)
I always book with Hays Travel
I always book with Hays Travel. They are super friendly and very helpful . I can’t recommend them highly enough.
8 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for this positive review :)
We have found Hays Travel very helpful…
We have found Hays Travel very helpful in the past and again this time, Lulah helped us find a holiday that will suit our needs.
8 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to help you find the perfect holiday:)
They were perfect and tried as hard as…
They were perfect and tried as hard as possible to make it happen.
7 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your positive feedback :)
Very happy and excited!
Went in to book a specific trip. Julie was very helpful and guided us through options and upgrades. Left very excited about our upcoming trip.
6 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very helpful and guided you through your options. We hope you have a fantastic trip!
Kelly made the whole experience very…
Kelly made the whole experience very positive, and after a bad few months made it feel so easy.
6 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your wonderful feedback! We are so pleased to hear that we made your experience positive and easy:).
Julie from Hayes Travel from clifton…
Julie from Hayes Travel from clifton Moor York.
Is an amazing helpful lady we always try to see Julie.
See know her job inside-out.
An assistant to you completely
6 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you so much for this lovely review:)
Super impressed with service received
Super impressed with service received - excellent knowledge - base, advice and nothing too much trouble giving us excellent value for money. Phil offered great advice and made the booking process straight- forward. Highly recommend.
5 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that everything was sorted out for you.
Holiday 2026
Julie was great new wanted what wanted and made us feel at ease and explained everything.
2 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your wonderful feedback! We are so pleased to hear that our colleague made you feel at ease and explained everything clearly.
A very good experience
A Very friendly and really helpful member of staff helped me to book exactly what I wanted it was a really good service.
3 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your kind review :)
Reply from Hays Travel - York Clifton Moor
thank you for this positive review :)
The Manager was very helpful
The Manager was very helpful
and searched for the best deals for us. We left feeling satisfied with the holiday choice we had made. Would recommend.
1 August 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your lovely review :)
All ways good service ,pleasant…
All ways good service ,pleasant friendly staff, make it look so easy , happy to have 4 holidays booked this year thro Hays
31 July 2026
Reply from Hays Travel - York Clifton Moor
thank you for this positive feedback :)
The staff are always helpful they are…
The staff are always helpful they are professionals in what they do specially the staff at Clifton Moor York. I book with them everything I'm going abroad.
23 July 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your kind review :)
Dealt with our holiday requirements…
Dealt with our holiday requirements efficiently with the whole process stress free. Thank you
21 July 2026
Reply from Hays Travel - York Clifton Moor
Thank you for the positive review :)
Reply from Hays Travel - York Clifton Moor
Thank you for your kind review :)
First time cruising
Was very nervous of booking a cruise .Phillip was very patient with us and talked us through everything we needed to know
27 July 2026
Reply from Hays Travel - York Clifton Moor
Thank you for the lovely review! we hope you enjoy your cruise:)
The service I received was excellent the staff very knowledgeable and curtious
The sevice i received was excellent and the staff very knowledgeable and curtious
27 July 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your positive review :)
Phil as always was really helpful
Phil as always was really helpful. Staff are always welcoming and friendly. Julie and Lyndsey were also very helpful
25 July 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your lovely review :)
Always a pleasure booking holidays a…
Always a pleasure booking holidays a hays
The staff are very good and helpful
26 July 2026
Reply from Hays Travel - York Clifton Moor
Thank you for your wonderful feedback!
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