Hays Travel - Zoe Preston Reviews 

198
TrustScore 5 out of 5

4.9

Personal Travel Consultant Zoe Preston, Pl3 Plymouth, GB


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Rated 5 out of 5 stars

We have used Hays travel for many years now and always used Zoe. She listens to what we are looking for and always finds the holiday for us. She is always available to sort out any problems we may hav... See more

Rated 5 out of 5 stars

Friendly and very helpful agent who found us exactly what we were looking for within a few hours. Zoe was knowledgeable about the areas we were thinking of visiting, and was able to provide lots... See more

Rated 5 out of 5 stars

We booked our holiday with Zoe, she was very helpful and accommodating. Zoe gave great advice on location as-well as hotels. Nothing was too much trouble despite a few changes we had made when thi... See more

Rated 5 out of 5 stars

We booked for my wife's special birthday. Zoe P. is amazing, helping us find breaks that meet our (ever-growing) wish-list and being helpful and supportive (even when we moved the goal-post figuring o... See more


Company details

  1. #21 of 207 best companies in Travel agent
  2. #7 of 37 best companies in Cruise agency
  3. #8 of 52 best companies in Cruise Travel Agency
  4. #3 of 36 best companies in Cultural tours provider
  5. #3 of 32 best companies in Currency exchange service
  6. #8 of 102 best companies in Travel deals

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Zoe Preston, Pl3, Plymouth, United Kingdom

  • 1752927698

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

119,953 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zoe Preston

Great help Zoe has been! Made it very easy and I will 100 per cent be using her again to book!

12 March 2025
Rated 5 out of 5 stars

Zoe's Holiday Booking Skills

Zoe's ability to simplify & easily understand the full holiday booking process was outstanding. She took the whole process to another level by using her extensive experience to make the whole process seamless, quick & totally stress-free.

6 March 2025
Rated 5 out of 5 stars

Hays travel are lucky to have Zoe

Hays travel are lucky to have Zoe, time after time Zoe has exceeded my expectation's and ticked every box i had on my holiday wish list, pleasure to deal with and will continue to do so.

1 February 2025
Rated 5 out of 5 stars

Zoe Preston has been absolutely…

Zoe Preston has been absolutely fantastic! Her attention to detail in finding our perfect holiday with the brief given.
She always goes above and beyond to make sure we have exactly what we want.

We wouldn’t use anyone else,

Great service.

30 January 2025
Rated 5 out of 5 stars

Cape Verde …

Very helpful & easy to book our holiday with Zoe, the holiday tax at Cape Verde explained & the attached form we filled out to save time at the airport on arrival

9 January 2025
Rated 5 out of 5 stars

Hassle free experience

Zoe has booked our holidays for over 20 years and is exceptional. Zoe goes above and beyond for us, and we are fussy, her attention to detail and professionalism is second to none and we would not book through anyone else. She is an outstanding travel consultant.
Thank you Zoe P.

22 November 2024

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