Harvey Donaldson & Gibson Chartered Surveyors Reviews 

153
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making interactions pleasant and informative. The service is frequently highlighted as excellent, with many appreciating the efficiency and thoroughness of the inspection process. Reviewers are particularly satisfied with quick response times and swift report delivery, often within 24 hours, contributing to a smooth and stress-free experience. However, some customers also noted issues with surveyor conduct. A few reviewers reported experiences with surveyors being rude, abrupt, or lacking in knowledge during inspections, and felt company responses were defensive.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the speedy, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entaile... See more

Rated 5 out of 5 stars

Daniel was very professional and thorough with his inspection of the property. He was polite and kept us informed of what he was doing and what he was saying about the property. The report was produce... See more

Rated 5 out of 5 stars

Your speed in getting it booked in, done and written. India who came and completed it was very kind, highly professional and very reassuring. She explained and answered all my queries which I found... See more

Rated 5 out of 5 stars

Daniel carried out a home report survey at my property and from start to finish it was hassle free and so thorough. He was polite, corteous and really took the time to carry out his inspection and the... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

153 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(153)

66 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware! DO YOUR RESEARCH.

Beware! Had my suspicions due to a very poor reputation. Throughout the visit, the conduct and thoroughness of the inspection were seriously alarming. Not to mention the lack of knowledge from the “ Professional “ carrying out a lending valuation. Which became apparent after receiving their incredibly low valuation.

Please take serious consideration before allowing this company to be instructed.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with survey

India was efficient, polite and friendly. Survey was carrried out with no disruption to ourselves.

Loved that we were able to track progress online and that we had access to view at all times.

16 February 2026
Rated 5 out of 5 stars

Very professional throughout from the…

Very professional throughout from the start of the process, the on site survey and production of the report I would highly recommend Harvey Donaldson and Gibson to anyone in and around Moray looking to king for a Home Report survey. Friendly and approachable staff throughout.

5 February 2026
Rated 5 out of 5 stars

Home Report

The surveyor was pleasant and efficient at his job. He was knowledgeable about the information passed on.
The process from start to finish was quick and informative.

5 February 2026
Rated 5 out of 5 stars

Home Survey

A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entailed and how long it would take to complete. We would highly recommend her services to others.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Andy scrimgeour is the best thing since…

Andy scrimgeour is the best thing since sliced bread! I was so happy with his service. Efficient, quick and fair! HDG are the best firm in Scotland for home reports and Andy is one of the reasons why. He deserves a pay rise!

22 December 2025
Unprompted review

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