A big thank you to Donna Shields, who came to our house to complete the Home Survey on our property. She made the whole experience easy and very straightforward by informing us exactly what it entaile... See more
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Your speed in getting it booked in, done and written. India who came and completed it was very kind, highly professional and very reassuring. She explained and answered all my queries which I found... See more
Daniel was very professional and thorough with his inspection of the property. He was polite and kept us informed of what he was doing and what he was saying about the property. The report was produce... See more
India was efficient, polite and friendly. Survey was carrried out with no disruption to ourselves. Loved that we were able to track progress online and that we had access to view at all times.
4.5
Excellent
153 reviews
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Professional and friendly service
Had a really positive experience with Harvey, Donaldson & Gibson during my remortgage valuation. John, the surveyor, was great—friendly, helpful, and very respectful of my home. He explained everything clearly and made the whole process easy and stress-free. Would definitely recommend their service.
16 October 2025
Unprompted review
Professional and fair once entry into…
Professional and fair once entry into the flat had been gained
15 October 2025
Polite professional surveyor.
Polite professional surveyor.
Work conducted in a timely manner .
Arrived at prearranged time.
31 August 2025
Poor Experience, Costly Error Avoided
I had a very disappointing experience with Harvey Donaldson & Gibson. The surveyor who visited my fully refurbished home was quite rude and abrupt throughout the inspection. To make matters worse, the valuation they gave was significantly below what the property was worth.
When I raised my concerns, the manager refused to take my call, which only added to the frustration. I had to go to great lengths to get in touch with a director directly via email. After a lot of back and forth, I was eventually issued a full refund, but only after a considerable amount of time and persistence.
I then had my property valued by a different company, and they came in £12,500 higher than Harvey Donaldson & Gibson’s figure. I went on to sell my home and achieved this higher price. Had I relied on the original valuation, I would have lost that money, as most buyers cannot afford to pay far over the home report value in Scotland.
Would not recommend. Poor service, poor attitude, and a poor outcome
8 October 2024
Unprompted review
Home report
Home report was carried out in a very professional manner and communications between myself and stuart was excellent.
25 September 2025
Very efficient and diligent in response…
Very efficient and diligent in response time e.mails vis versa.
16 September 2025
Very friendly service and fast moving…
Very friendly service and fast moving company would highly recommend the company
16 September 2025
Donald was very informative and made…
Duncan was very informative and made the experience quick and easy to understand.
2 September 2025
Super surveyors!
Super efficient, professional and punctual.
Comes highly recommended.
10 September 2025
Lyndsey H did a great job
Lyndsey H did a great job! Would highly recommend
2 January 2025
Unprompted review
I had an excellent experience with…
I had an excellent experience with Harvey Donaldson & Gibson. The report was completed quickly, communication throughout the process was clear and professional, which made everything straightforward and stress-free. The staff were knowledgeable, approachable, and clearly very experienced in their field. I felt confident in the advice provided and would not hesitate to recommend their services to anyone.
1 August 2025
Unprompted review
Andy came at short notice and was…
Andy came at short notice and was lovely.
Thanks so much
15 August 2025
Nice people to deal with
Nice people to deal with, very helpful. Efficient and timely service. The surveyor was knowledgeable, organised and informative.
13 August 2025
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