Very happy with the bed, solid and well made. A few unavoidable hiccups along the way but customer service was excellent throughout. Thoroughly recommend.
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Good solid well made furniture. We were pleased with our choice & felt it was good value. We purchased a bed, wardrobe & bedroom cabinets. Staff were helpful Kept informed of delivery date Pric... See more
Best customer service experience! We haven't received our bed yet as we just placed our order, but Sabrina was really helpful from the get go. She answered all our questions, provided exact measurem... See more
We have just received the Hasena Sondrio Bed. Really happy with this company from ordering to delivery & especially the two fitters who were so professional. Top quality bed, really happy. Many t... See more
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Company details
Contact info
Harrington Mills, Leopold Street, NG10 4QE, Nottingham, United Kingdom
- 0115 870 0901
- snooze@head2bed.co.uk
- www.head2bed.co.uk
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Professional and friendly service from enquiry to installation
Having bought a new bed and a wardrobe from Head2Bed I would thoroughly recommend them to anyone wanting new bedroom furniture. The experience was seamless and effortless throughout and everything arrived on time, the fitters were courteous and the final products are exceptionally high quality. Top marks!
Quality Products on time and fitted!
Always hard to choose a product over the net as you can't get a clear idea of what it looks like. The colour portrayed on the net is slightly different to what you physically get, but I am extremely happy with the quality and fit of the wardrobe. Ordering was made easy with Sabrina and pro build installed the wardrobe on time and to a very high standard! I'm currently placing another order with Head2bed definitely would recommend them!
Fantastic products and service !
We ordered a bed (solid walnut), matching bedside drawers, and a wardrobe. The service provided by H2B was second to none. The products were ready to deliver in the timeframe quoted. We were actually not ready to receive them as our building work was delayed, but this did not pose any issues and H2B held onto them, and actually staggered the delivery so our wardrobe went in 2 weeks before our bed, to suit our timescale-at weekends too!. Installation of both was good and professionally done.
The furniture is fantastic quality. The bed is very well made both in terms of detail and robustness. The wardrobe is great too, and much better value than other products we had seen. We took a real punt as we didn't get to see any of these purchased products before we committed to buy. But it has paid off. Really pleased! Thank you Sabrina-your customer care skills need exporting to all other companies!!!!
Quality product / Quality service
Our buying experience was a solid 10 out of 10 - the whole process from ordering to delivering without a hitch!! All communication via email and phone seemless and all promises were kept. Sabrina in particular was very helpful and kept us in the picture at all times - she is a real credit to the business! We would use this company again. Quality of Swiss goods of high standard as expected.
Quality products and excellent service
From my first communication with Sabrina in Head2Bed to receipt of the bedroom furniture everything was professional and efficient and any queries we had were dealt with promptly and comprehensively. I would have no hesitation in recommending the company to others.
Friendly, simple and straightforward
Very easy and simple to order the bed! Everything was done as planned and there was no delay! I am very happy with the service and the product!
Brilliant Product and Service
Beautiful quality product and the bed arrived two weeks early, which was great! A really quality service- highly recommended.
The kind of experience you expect from premium service
Great service, if at a hefty price point, you get what you pay for. The communication was great all the way through the process, from ordering to delivery. Great service.
Superb Customer Service
I have used Head2Bed multiple times now and can not fault their customer service. Great products and brilliant customer service. I will be a returning customer!
Fantastic bed delivered ahead of time
Great product, delivered well ahead of the estimated delivery. Only drawback was a delivery at 0700 in the morning, without any chance of changing the time...! But no problem, the kids had us awake anyway...
Great style that i couldnt find anywhere else
Head2Bed had the bed style I had been looking for everywhere, it was slightly expensive but is beautifully made, and price included delivery and assembly so I thought it was completely worth it.
Beautiful !
We were slightly disappointed that the the bed was going to take 7 weeks to be delivered (it only took 5 weeks) because it was the final price if furniture for our new room . The bed was delivered on time and was installed by very professional people . The bed far exceeds our expectations . It's completely beautiful and so well made . Would highly recommend the company to anyone .
Great service, quality beds and furniture.
Fantastic service, products were held while we rennovated the house and delivered the day after we finished. The furniture was exactly as it was represented on the website. Brilliant quality and great prices
Great efficient service
Great efficient service. 100% happy with Head To Bed and Sabrina. Highly recommend.
Fantastic customer service - quality products
I was absolutely thrilled with the level of service provided by Head2Bed. At every contact from information on the products prior to ordering right through to the delivery and installation service the level of knowledge and expertise was outstanding. I would highly recommend this company to anyone looking for quality products and exceptional service!
All perfect!
Easy to order. Excellent communication. Great customer service! Sabrina made a big difference! Perfect set up. Very good quality. Thank you!
Great products & great service!!!!
I bought a very nice contemporary stylish bed. The quality is very good & I didn't even need to wait long. They even held on to it while my house was finished. Even the the delivery drivers were very friendly courteous & helpfull. Very satisfied with all aspects which is rare these days!
Good service
Some disruption in deliveries. But very good service and assembly ....
great furniture
Nice furniture give the bedroom great look well satisfied
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