Very happy with the bed, solid and well made. A few unavoidable hiccups along the way but customer service was excellent throughout. Thoroughly recommend.
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Good solid well made furniture. We were pleased with our choice & felt it was good value. We purchased a bed, wardrobe & bedroom cabinets. Staff were helpful Kept informed of delivery date Pric... See more
Best customer service experience! We haven't received our bed yet as we just placed our order, but Sabrina was really helpful from the get go. She answered all our questions, provided exact measurem... See more
We have just received the Hasena Sondrio Bed. Really happy with this company from ordering to delivery & especially the two fitters who were so professional. Top quality bed, really happy. Many t... See more
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Company details
Contact info
Harrington Mills, Leopold Street, NG10 4QE, Nottingham, United Kingdom
- 0115 870 0901
- snooze@head2bed.co.uk
- www.head2bed.co.uk
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Fast, friendly and good quality.
We ordered a bed and a mattress from Head2bed. The communication with the company was very efficient, informative and friendly. The goods arrived on time and the assembly of the bed was dealt with by two very nice and friendly men. They did a good job, made sure that all was in good order, took away all the packaging and left us with a great quality product. We are very satisfied with all aspects og Head2bed service.
Very professional, efficient service
No issues from start to finish. The 2 guys who installed the bed and bed side table were fast, polite and couldn't have been more helpful. Very pleased with the furniture too. I would recommend this company.
Excellent Experience, Excellent Product
A very good buying experience, good dialogue with sales person when discussing the bed and good after sales service.
Delivery of bed and headrests on time and to promised schedule. Delivery guys did a great job and put the bed together as promised.
Thoroughly recommended company.
Fantastic service
Wonderful service from this company. Bed arrived on time and was assembled - everything perfect.
Great Service!
I would have to say that the customer service for this company is amazing!! I ordered the bed when moving house and the company were very accommodating when it came to the delivery. I had to schedule this around having carpet fitted at the same time and the person that I dealt with was really helpful.
My only gripe would be that I ordered a Euro King size bed, thinking it was a King Size bed (and not realising that there was a difference) and this means that the mattress that I have ordered for the bed is too small.
Amazing product and service
Altogether my experience with head2bed – from quality of product to excellent customer service not forgetting how amazing the bed looks – has been truly the best experience I had with an online purchase. I would also like to mention the delivery team that assembled the bed which was very nice and effective!
Base score: 10/10
Special thanks to Sabrina for her assistance and making sure I would get my bed quickly after dispatch which saved me a couple of additional nights on an inflated mattress!
Great company overall and I would recommend it without reservation!
top product & excellent custmoer service
customer service is second to none. excellent communication and advice throughout the order & delivery process.
product was exactly as image & quality can't be faulted
Amazing bed and great service
We were a bit sceptical about ordering a new bed on line without seeing the finish or quality, but it was a lot cheaper than any we had seen in the shops so we thought why not. And it was great!
The bed is very good quality and very comfy. The ordered was delivered when they said it was going to be. Someone phoned the week before to organise the best day and even managed to give an approximate time, The delivery guys were polite, quick, built the bed well, and took all the packaging away with them.
I'd highly recommend Head2Bed to anyone.
Excellent service and quality of the product
We purchased a Superking size bed - The product looks amazing and quality is superb.
Customer service was very helpful.
Good service, nice people, excellent product.
Good service, nice people, excellent well designed product.
4th purchase, says it all!
This is the 4th bed I've purchased and wouldn't have any hesitation buying another in the future. Sabrina is great to deal with, can't fault her customer service at all. The quality of the products is excellent. Already recommended to my mother who has since purchased two beds and is delighted with her purchases too. Top job Head to Bed keep up the great work!!
Great products and service, worth the wait!
Took a while for goods to arrive but not available anywhere else and great quality so well worth it.
Great bed!
Perfect bed, arrived on time and assembled by a nice team. Great service. Thanks!
Excellent
Efficient service from start to finish - couldn't rate highly enough.
Fantastic service and bed!!!
My experience from start to finish was nothing but exceptional. From the quick reply to my first query to the delivery of the bed, nothing was amiss. I would recommend Head2Bed anytime!!!
Professional, Polite and Friendly
A pleasure to do business with. A high focus on customer satisfaction.
Head 2 Bed
Excellent communication and service, very pleased with my new bed, highly recommended.
Good quality contemporary bedroom furniture.
As I purchased on-line without seeing the furniture, I felt I was taking a bit of a chance however it was delivered on time and I'm pleased with the quality.
Sabrina is a star!
Great designs at affordable prices with the ultimate luxury of having expert fitters. Head2bed is superbly orchestrated by the ever efficient and helpful Sabrina. A pleasure to deal with an stunning results. Highly recommended.
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