Headcovers Unlimited Reviews 1,290

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 365 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their softness, comfort, and durability. Many appreciate the thoughtful packaging, which often includes uplifting messages and special touches, making the unboxing experience feel personal. The website is frequently highlighted for its ease of use, clear product descriptions, and wide variety of styles and colors, which helps customers find exactly what they need. Reviewers also commend the prompt delivery service. However, some customers experienced issues with their orders, including missing items or delayed deliveries. A few people were dissatisfied with the product's appearance not matching the website's images, describing items as "cheap looking" or "cheesy." There were also occasional concerns about the accuracy of color representation for certain products and the cost of shipping, particularly for international orders.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their quality, comfort, and... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting items made from natural... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Website

Customers consistently note positive experiences with the website. Many reviewers found the website easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I first opened the package I was disappointed in the quality.however, when I put it on, though, I realized the softness and light feeling is perfect for your target customers. It can make a woma... See more

Rated 4 out of 5 stars

Beautiful hat! It was a Christmas gift for hubby. Unfortunately, the hat was larger than I expected and needed to choose a medium rather than large. Will be requesting a return for the smaller size. L... See more

Rated 5 out of 5 stars

I have shopped with Headcovers.com before and have been very satisfied. The variety of products is great. You can tell this is a family-owned business by the way products are prepared for shipping. T... See more

Rated 5 out of 5 stars

As a recent cancer patient who has lost most of my hair, this was my first time searching for head coverings to use daily in lieu of opting for a wig. The variety of availability in terms of style, c... See more


Company details

  1. Headwear shop
  2. Hat shop
  3. Wig shop

Written by the company

Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 19% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

TEN DAYS FABULOUS

My Order 1001243416 ten days from League City to the East Coast of Australia. So exciting tracking delivery. Three way Charlotte Beanie, Trinity Turban, Cardani Cuddle Cloche Hat. And a lesson online with tying square scarves, fabulous.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

love, lOVe, LOVE

I love, love, LOVe, LOVE Headcover scarves! They're the perfect size, quality, feel and style. Light enough so that I'm not sweating in them at night when I'm asleep. AND! They come with a matching scrunchie. If that was in the description I missed it, so it was a delightful bonus and surprise. I also love the scarf tying instructions they include. So great, so helpful.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Shopped Headcovers before

I have shopped with Headcovers.com before and have been very satisfied. The variety of products is great. You can tell this is a family-owned business by the way products are prepared for shipping. The tissue paper wrapped with sweet stickers. The magnet with uplifting message. All this adds to customer appreciation. I will continue shopping with Headcovers.com.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Offensive Customer Service

I am offended by the email I received. I made an online purchased and called as soon as the company opened to change my method of payment from PayPal to a credit card. Even though this was only 2 hours after my purchase, I was told it may not be possible but the woman who took my call would check and get back to me. She never did. Instead I got an email that my order was canceled and that a “standard payment review” was not successful with a credit card and if I wanted to make a purchase it would have to be by bank wire transfer! First, they did not have a credit card number to charge since it wasn’t determined whether the order could be changed or canceled when I spoke to the agent. Second, who has ever paid with a wire bank transfer? Maybe in 1980? Insulting. I didn’t make this purchase without doing some legwork and this wasted my time. The only positive thing is that I found the same wig on NameBrandWigs.com on sale for $100 cheaper!

16 January 2026
Unprompted review
Rated 3 out of 5 stars

Overpriced

The sleep cap I ordered is comfortable and good quality, but unfairly priced in my opinion at over $20.

Including an inspirational magnet in the package was a nice gesture, but it had a bible verse on it which felt patronizing since I am not Christian.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 2 beanie hats for my husband

Ordered 2 beanie hats for my husband, going through chemotherapy. wore one of them once, threads pulled out, the other hat has a loose thread on the seam. poor customer service, i was asked to send them back?
would not order from headcovers again.

30 January 2026
Unprompted review
Headcovers Unlimited logo

Reply from Headcovers Unlimited

We’re sorry to hear this was your experience and appreciate the opportunity to clarify for readers.
After reviewing the photos provided, the condition shown did not indicate a manufacturing defect. Because of that, we offered a prepaid return label so the items could be sent back for inspection and replacement if appropriate. This is our standard process when damage is involved.
When there is a verified defect in materials or workmanship, we replace items immediately without requiring a return. In this case, a return was necessary to move forward.
We regret that this felt disappointing and wish you and your husband all the best.

Rated 5 out of 5 stars

Great products again…

I always appreciate how well organized Headcovers web site is. This time I needed something more like a hat and something to keep my head warm. And that is exactly what I found. Thank you Headcovers!

Of course it would be better to have the ability and circumstances to try your products first. But that is not the life that we live anymore.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Cardarni is my Fav!

I found the brand Cardarni years ago on this site. I love the new styles, the material and the softness of the hats I ordered! Excellent service and excellent products! I am well pleased!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Nice company

The shipping was done very professionally. I was informed when my product would arrive. Whoever packed the product took their time and did it with care. Thank you!

7 January 2026
Unprompted review

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