Headcovers Unlimited Reviews 

1,453
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 339 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide variety of comfortable, high quality head coverings and the thoughtful packaging details. Reviewers also find the website extremely easy to navigate, making the entire ordering process completely smooth and straightforward. Furthermore, consumers appreciate the prompt delivery and the careful shipping methods used for their various purchases. Some reviewers were not happy with strict return restrictions, unexpected restocking fees, and complicated exchange policies for items. A few other people also felt that certain products suffered from poor sizing problems or colors not matching online photos.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the great selection, high quality... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are well-made, soft, comfortable, and... See more

Order

People report ambiguous experiences with order processes, as many consumers praise the simple checkout, fast... See more

Delivery service

Clients share positive opinions on delivery service, expressing general satisfaction with fast shipping times... See more

Website

Customers had positive experiences with website, frequently noting that it is easy to navigate, simple to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such beautiful packaging, the hat was received in Good shape. I ordered it to wear to a tea, but once I put it on it will def end up being one of my favorite hats to wear out this fall and winter. I... See more

Rated 5 out of 5 stars

Great selection of head covers for someone like me who lost her hair. I find that the headcovers (without wigs) run a bit too large for me, however i put a snug cap on first and put the head covering... See more

Rated 5 out of 5 stars

Hello! Your company was recommended by a friend who has been going through her personal journey for a few years, now. I really appreciated not only receiving my order, but also the great care and ex... See more

Rated 5 out of 5 stars

Headcovers has been there for me since January of 2008, when I suddenly lost all of my hair over a 6-week period at the age of 56, to AU. Everything I've purchased from your site has been of good qua... See more


Company details

  1. Headwear shop
  2. also in
  3. Hat shop
  4. Wig shop

Written by the company

Hats, turbans, wigs & scarves designed for medical hair loss. Caters to cancer chemotherapy, alopecia & chemo patients. Cancer patient gifts are also offered. Each hat, turban, scarf & wig offers full head coverage.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,453)

307 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great head coverings

Great head coverings. No one wants to loose their hair, it’s bad enough being diagnosed with cancer. But I was rescued with cute head coverings from your company. I put them on and go about my business

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Scarves!

I'd ordered a single scarf to try it out, and came back for two more shortly after! The colors are gorgeous, and the silk scarves are so lightweight and easy to use. They tie easily and stay in place for the day. Shipped and arrived quickly once the order was placed, too. Will definitely consider coming back for more colors in the future!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Headcovers has been there for me

Headcovers has been there for me since January of 2008, when I suddenly lost all of my hair over a 6-week period at the age of 56, to AU. Everything I've purchased from your site has been of good quality, and I especially appreciate the thoughtful shipping method, with magnets, words of encouragement, the pink ribbons, and everything you do to make it a welcome experience. The few returns I made were handled quickly and with kindness. Thank you for all that you do!

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Headcovers is always great to work…

Headcovers is always great to work with, and the only place I'll go for any cozy hats. I've had a number of orders through the years and only had one issue ever; that issue was resolved quickly and with great empathy and understanding. They've gained a lifelong customer!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Great product and company!

The hat I ordered is beautiful and well built. The packaging was beautiful, it was like opening a gift from a caring friend. It’s obvious that the company puts love into every aspect of building and delivering their products.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Loving all of the newsboy style hats…

Loving all of the newsboy style hats I've ordered. I've received many compliments on the different styles. They are very soft and comfortable. And the brim comes in handy to partially hide my sparse eyebrows. I will likely be coming back to order more.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Thank you.

I found Headcovers.com by viewing the tutorials on YouTube. The beanie was exactly what I was looking for. The quality is excellent.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice, comfortable fabric. Fits well.

I was gifted a couple of your head covers by a friend after I was diagnosed with cancer a year ago. One in particular was my fav so now that I’ve had a recurrence, I decided to order myself more. I also ordered the cloche hat which I love. Easy to order, delivery went well, happy customer.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

My first wig …

I ordered my first wig from Headcovers and it was not exactly correct for me. Headcover accepted it back as trade in for a wig that suited me. Excellent service! And timely for delivery!

2 July 2026
Unprompted review
Rated 3 out of 5 stars

Headband came loose.

The ordering was fine and the hat arrived in a timely manner. But after wearing it three times, the headband started separating from the hat. I see that it is only glued on. I would have expected it to last longer than a week. Otherwise I like the hat.

14 July 2026
Unprompted review

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