Health & Safety Training 1st logo
Visit website

Health & Safety Training 1st Reviews 

985
•
TrustScore 4.5 out of 5

4.7

Education Centre
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly engaging and knowledgeable instructors who explain course concepts in great detail and maintain a relaxed, supportive atmosphere throughout the sessions. Reviewers frequently mention that the training is well-organized, featuring regular breaks and clear explanations that make complex topics accessible and easy to understand for everyone. Some people were dissatisfied with unexpected extra fees required to access fast certification packages or specific e-learning options after their initial payment. Several reviewers expressed frustration over initially advertised prices being quickly followed by sudden extra charges for fast-track options.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting a welcoming, friendly, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting how well-organised, straightforward, and... See more

Service

Customers consistently note positive experiences with service, praising the fast and efficient process.... See more

Price

People report ambiguous experiences with price. While some consumers found the best price on the internet,... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a wide range of opinions. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Mel for 12 hours of online tutor training for green CSCS card. Made it the best experience possible . Good communication from the office , both via email and on the phone for extra support.... See more

Rated 5 out of 5 stars

Mel was great, everything was covered at a pace that everyone could keep up with, plenty of breaks to keep our brains refreshed, can’t go wrong with an hour break

Rated 5 out of 5 stars

The course was relaxed and informative with plent of rest breaks.. I would ask though that you send more than one email reminder.. one preferably a day before the exam and one on the day if possi... See more

Rated 5 out of 5 stars

Engaging tutor who explained the all of the slides in great detail and went over anything that people where unsure about. Very helpful and informative.

Company details

  1. Education Centre
  2. Adult education centre
  3. Training Centre

Written by the company

Our online CSCS Green Card, Traffic Marshal, Fire Safety & Asbestos Awareness courses will help you to quickly develop your skills and gain qualifications without attending a classroom. Study at your own pace, in your own home at a time that suits you with the freedom to revisit areas of the course without having to keep the same pace as others. Take your test at home to avoid taking time off work. Whether you are looking to refresh existing skills or gain certification for the 1st time we'd love to help. All our courses are industry approved, employer recognised and will help you develop knowledge you can apply directly at work. Learn about industry best practice, and up to date legislation. We are committed to making learning enjoyable and providing our customers with the best online learning experience possible. Our courses will support you to build your knowledge & confidence in manageable steps with support from our friendly tutors when you need it. If you have had extra time in a test or reader in the pas we're happy to organise this. Whether you're a business or individual our mobile friendly courses will provide you with a cost and time effective way of learning.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

985 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(985)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

health and safety training 1st

the invidualatior was very knowledgable and engaged in a way that was best for retaining the information given. gave me a very confident outlook on the test that will be given.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Very good training facilities
Excellent customer service, will definitely recommend
Had the nessecary traing to fulfill my job requirements, not a bad price either

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Really well delivered

Really well delivered, Mel was super helpful and attentive to all on the course and eager to answer any questions, I went in with zero experience or knowledge and came out with confidence to take my tests.

10 October 2025
Unprompted review
Rated 1 out of 5 stars

Extra charges after booking

Paid £90 to do a HS course, then was told it would another £36 to fastrack or sit through a zoom classroom…rip off. Have to have access to a computer too…can’t use an iPad etc.

29 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look