Healthcare Abroad Reviews 

From the first phonecall to the flight home the staff couldn't be more helpful.
The standard of service was way above my expectations. I will recommend healthcare abroad to everyone I know.

I cannot recommend Healthcare Abroad highly enough. From the very beginning, I felt completely supported, cared for and looked after throughout what was a very stressful and emotional journey.

A special thank you to Siobhan, who dealt with me from the very beginning. She was always so kind, patient and reassuring, and nothing ever seemed like too much trouble. Having someone there to answer my questions and guide me through each step made such a huge difference.

I also want to thank Sandra, who organised my GP referral and helped everything come together. She was incredibly helpful and made the whole process feel so much less overwhelming.

I am also incredibly grateful to Dr Lucas Minig, who looked after me during my treatment in Madrid. I felt that I was in very capable hands and was extremely grateful for the care I received.

And finally, a huge thank you to the lovely Javier, my driver in Madrid. He was absolutely wonderful — so friendly, helpful and reassuring, and always made me feel comfortable when travelling to and from my appointments.

Everyone I dealt with made an already difficult experience that little bit easier. The communication, organisation and personal care I received from Healthcare Abroad were fantastic, and I am so grateful to Siobhan, Sandra, Dr Minig, Javier and the whole team for everything they did for me.

Thank you all so much for your kindness, support and care throughout my journey. ❤️
Ellen

The company’s response is misleading and does not reflect my documented experience!

Healthcare Abroad’s response does not address the central issues raised in my review and contains statements that are incorrect.

I was in regular contact with Healthcare Abroad throughout my treatment while I was in hospital in Germany. I also met directly with the hospital’s administrative staff to ensure that my application would be completed correctly. Before leaving the hospital, I obtained the documentation Healthcare Abroad had told me was required, including a fully itemised bill. I phoned the HCA Manager stating this on the day before I was leaving the hospital.

The claim that the necessary paperwork was not signed “at the outset” does not accurately represent the level of preparation and communication that took place. If any additional form, signature or consent was required, Healthcare Abroad should have identified this clearly and contacted me immediately.

More seriously, Healthcare Abroad cancelled my application after a secretary at the German hospital reportedly stated that I was not pursuing reimbursement. They accepted this without contacting me to verify the information or obtain my instructions before cancelling my application. Had they contacted me, I would have immediately confirmed that I absolutely wished to proceed.

Despite having cancelled my application, Healthcare Abroad continued sending me emails indicating that my application was being processed. I therefore believed that my case remained active when, in fact, it had already been cancelled without my knowledge. This is an extremely serious communication failure.

Their statement that I was “kept informed of the correspondence and progress” is therefore incorrect. I repeatedly had to seek updates myself and received several assurances that I would be kept regularly informed and that my case would be fast-tracked. Those assurances were not fulfilled.

Their website advertises waiting times “as little as 20 days,” says treatment is “FREE,” and states that the company looks after approvals and reimbursements. My experience bears no resemblance to the impression created by these claims. I have now spent over a year trying to pursue reimbursement.

I have retained the relevant emails, documentation and correspondence supporting my account. Rather than dismissing this as a matter of how I “feel,” Healthcare Abroad should acknowledge the documented failures, explain why my application was cancelled without contacting me, explain why I continued receiving processing emails afterwards, and state what concrete action it will now take to resolve my case.

My experience was a God send, The level of efficiency and support was amazing !
I had been messed around with the Irish health care system!
As soon as I spoke to Chris I felt relieved,and very confident with you.
I would highly recommend Healthcare abroad.Still receiving aftercare is amazing support to me .
The hospital was Amazing and very supportive and efficient.
If I needed any documentation or questions your team come straight back to me.Thanks so much to everyone for helping me
Rehana Maniar

The efficiency of healthcare abroad was next to none 100% all round

Tracy and John Markey

Everything from the time I applied to go for surgery was absolutely fantastic.The way everything is organised and carried out is amazing. All the staff from the time my journey started to it's end were so professional, caring and kind. I wish we had a quarter of this kind of services in Ireland. I would like to thank you all and if I need any medical care in future ye will be my very first choice. Would recommend Health Care Abroad to my family and friends.
Kind Regards,
Mary Coleman.

I am heading home tomorrow after spinal surgery in Denia Spain. Healthcare abroad staff are top class . Nothing is an issue with them from organising my stay and operation in Spain to the 5 star service I recieved when I was here. My operation was 100percent successful and I can finally walk with no pain in my legs. It took 4 weeks from the first phone call to going home after operation. Paul in the Dublin office organised everything in 3 days from booking my stay to operation booking . All I booked was flights. 10 days I spent here and it was the best decision I ever made. A phone call to Dublin office is all it takes and you will have no regrets. 5 star all the way.

Absolutely outstanding support and care from start to finish ❤️

I honestly don’t know where to start, because there are so many people I want to thank for making what could have been an incredibly stressful experience so much easier.

From the very beginning, I was in contact with the Healthcare Abroad team based in Ireland, mainly through emails and phone calls. They were incredibly approachable, responsive and supportive throughout the entire process. They kept me informed at every stage, were always available whenever I had questions, and made sure I knew exactly what to expect next. Their communication and organisation were truly top-notch, and having that level of support made such a difference when preparing for surgery abroad.

Then, when we travelled to Valencia, we had the pleasure of meeting the local Healthcare Abroad team in person — Amy, John, Frankie and Adam. They were incredibly kind, welcoming and professional, and continued to make sure everything ran smoothly while we were there. Having people on the ground who were so approachable and genuinely caring gave us an enormous sense of reassurance throughout the whole experience.

A huge thank you also goes to Vithas Valencia Turia Hospital and the entire team there. From the surgeons and nurses to the physiotherapists and every member of staff we came across, everyone was incredibly professional, kind and compassionate.
The atmosphere in the hospital was something I will never forget. Even though I was there for surgery and was understandably extremely nervous, I always felt that I was surrounded by people who genuinely cared.
One particular moment will stay with me forever. When I was in the operating room, I was absolutely terrified. The staff around me could see how nervous I was, and the way they spoke to me, reassured me and literally held my hands to calm me down meant more to me than I can put into words. Those little gestures of humanity and kindness were absolutely priceless. At such a vulnerable moment, knowing that the people looking after you genuinely care makes all the difference.

Thankfully, my surgery went well and I am now back home recovering. Recovery is still ongoing, and obviously having surgery is never a particularly nice experience, but looking back, I feel incredibly grateful that I had such wonderful people supporting me throughout it.

To the Healthcare Abroad team in Ireland, to Amy, John, Frankie, Adam in Valencia, and to the entire team at Vithas Valencia Turia — thank you from the bottom of my heart ❤️
Your professionalism, kindness, humanity and care made an experience that could have been incredibly daunting so much easier. I will genuinely never forget the way I was looked after, and I will be forever grateful to every single person who played a part in my journey.

I couldn’t recommend Healthcare Abroad and the team at Vithas Valencia Turia highly enough. ⭐️⭐️⭐️⭐️⭐️

I went to Dania Spain on 16/08/2026 through the Healthcare Abroad for a Spinial ( neck) Fusion, from start to finish I was treated so well, the drivers joe, James, Tony, & especially Kevin who went above & beyond for us, also Santos & Vincent who collected me from the airport, plus the administration staff , Chris, Debbie, Caterina, & Deidre with out who's help this trip would have been impossible, if I forgot anyone I apologise 100%, I would like a big thanks to Doctor Saab, the nurses & physio staff who were fantastic, plus the hotel & staff, I would like to say if anyone is in pain dont hesitate to contact Healthcare Abroad , thanks everyone for my start to finsh treatment.

Ease of service is incredible, staff amazing

Every thing was perfect very professional thanks a lot

From day one of contact with Chris I was satisfied that going forward I had made the right choice . Preflight assistance was so helpful and reassuring in regards to cost etc. On arrival the staff on site far surpassed my expectations . Every last one of the guys made the whole process seamless . The hospital was far above anything I had experienced at home . Meetings with the surgeon,
x rays , bloods and ecg all within an hour . So efficient. The group meeting on our first day with Joe was a nice touch. If you were travelling solo it would ease your fears . The hotel was close to hospital which made constant journeys short . The rooms were bright if a little dated but spotlessly clean . Good choice of food each day at a very reasonable cost .. All in all a great success brought on by the staff of health care abroad and I would champion there case to all I meet .. I didn't mention any of the guys individually as there are so many and would do an injustice to all , as each of them all made our stay so pleasant

This experience was made so good by the staff who were always informative and helpful, answering all questions clearly and helpfully, They would seem to have taken a really good idea and developed it into an experience to suit everyone's medical needs

Brilliant experience, great surgery and care. Everyone involved from the start to the finish were truly professional and I couldn't have asked for anymore care.

From the pickup at the airport and every day from the hotel. Was always very punctual the drivers are excellent. Also all the medical staff are so professional which gave me so much confidence.

Unreal service. Lovly staff.like debbie. Amy. John.frankie. sean .Vincent. all people I dealt with during my time in Spain. Would highly recommend anyone to go and get the treatment in Spain with health care abroad

Had hip replacement in July with HCA in denia,the experience was second to none, the team in Denia Joe James Kevin and Tony were brilliant I felt like a vip the way they treated me,the hotel was lovely and all the staff at the hospital were great especially jenna and mar in the physiotherapy clinic,the staff all spoke great English so no language barrier problems at all.. I would strongly recommend HCA if you need any procedures done asap, great service great company 👍

I contacted Healthcare Abroad for information about a hip replacement on the 25th of June they answered all the questions and any concerns I had they really have such a well organised team I went ahead and had my operation on the 14th of July in Valencia the care I got was fantastic from the doctors the nurses the drivers the physio and the Healthcare Abroad team I'm 6 weeks over my operation and I have no crutches I do my physio everyday I'm pain free and I'm really happy that I went and had it done if I had to go again in the future I would definitely go.. absolutely no hesitation thanks to Sandra Amy John Sergio and of course my surgeon

Everything went so smooth from the first phone call. The care I received before my Hip replacement operation, and after was excellent. From the top class surgeon and his team the nurses and medical Doctor at Vithas hospital I was in capable hands . I also have to give praise to the drivers , John and Freddie went above the call of duty . All the staff at health.care abroad were most helpful with the different paper work .our go to girl in Spain Amie was most helpful and was always on the ball . It made my daunting visit and recovery a pleasure. I had a wonderful week of intense physio with Sergeo our instructor you couldn't meet a nicer guy . My self and jo had the wonderful privilege of meeting .Jon and the head of the company Chris at the hotel we had a lovely conversation I highly recommende Health care Abroad. Noel Farrell