I placed an order for the HealthifySmart Scale (21+ Body Metrics) on 9th August, Order No. #HSF124902. The tracking status has been showing “Information received by Bluedart – Bangalore” for some t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If there was a zero rating I would give that. They just run a scam . I was not told or clarified of any refund timing while I signed up for the payment plan and they pushed me into a six month plan... See more
I only use it for Calories and tracking my Macros and for that it's a great app! Its database of Indian food its exhaustive and the app is quite easy to use.
I joined Healthify me last June. I am very happy with the service provided. My sugar cholesterol all are under control. Yes I had initial glitches, like my both coaches left no proper response from t... See more
Company replied
Company details
Written by the company
Healthify is India’s #1 and Asia’s most loved health and fitness app, loved and trusted by more than 35 million users. We are constantly innovating to create lasting behavior change that helps our users achieve sustainable and long-lasting results. Our flagship coaching model, led by expert nutritionists and fitness trainers, has helped users across the globe achieve their health and fitness goals, including weight loss and managing medical conditions. With the power of personalized nutrition and fitness guidance, advanced tracking tools, AI technology, and cutting-edge health innovations, we are making strides toward our mission of healthifying a billion! HealthifyMe is on a constant lookout for individuals with a similar vision to shape the health and fitness space. If you are one of them, write to us at careers@healthifyme.com To know more about HealthifyMe, visit our website and see how we are empowering individuals to take control of their fitness journeys to become the best versions of themselves. Join the HealthifyMe community today and be a part of the future of fitness.
Contact info
HealthifyMe Wellness Private Limited, No. 30, 80 Feet Rd, HAL 3rd Stage, Indiranagar, 560075, Bengaluru, India
- support@healthifyme.com
- www.healthifyme.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Healthify
I have changed my plan 3 months to 1…
I have changed my plan 3 months to 1 year and I was given assurance that I will get a boat smart watch but till time nothing came to me. No response

Reply from Healthify
Decent Protein purchase experience
Initial hiccups in delivery but the customer support team was helpful to resolve the issues.

Reply from Healthify
Superb...
Continuous motivation and followup by the coaches is great. The macros and micros tracking for the app is very helpful in the journey to health management.

Reply from Healthify
Healthify truely a great app
Healthify is a great app with active team who are constantly working towards making experience great with constant features additions. They have great team of professional coaches who are from different backgrounds making it easier for any background person to connect seamlessly

Reply from Healthify
Excellent customizable diet plan and…
Excellent customizable diet plan and workout plan based on my need

Reply from Healthify
Unpleasant dealing by Healthyfy me
This company is manipulative and very unfair in dealing with the customers. They do not show the conditions for enrolment and manipulate a loan in ur name through ICICI Bank. Even though i wanted to cancel the enrolment & get refund money, they say that there is no scope.The lady dealing with the matters talked rough & straight negative for any help. As i have never got any advice from their coaches with nil benefit and i didn't require as my blood sugar level was wrongly tested to be so high, 200, i requested to cancel. She told me to get some free products in stead of return of cash, but never did they contact. My bank is deducting money regularly.
What to do? I want my money back as i did n't get/avail any benefit.
This is the worst service and…
This is the worst service and dieticians are rude. They won’t respond on time and mainly their behaviour is rude I’ve changed multiple dieticians everyone is almost same. I regret that I wasted my money for this Healthifyme, I suggest not to choose this mainly if someone wants to follow diet strictly. I feel even this single star is worthless for this one. Please don’t regret after paying money. The only words we hear form dieticians are, they always fall behind us to refer someone for their sake. So don’t fall for their offer and false promises.
This program is a scam
This program is a scam . I signed up for this program in September 2023. I did not lose even a single pound. They told me they will return my money If I did not like the program in one month which never happened. They charged me double for CGM machine. There business office will not return a phone call for a week. They are so lost . Business office is very rude .
They have no ethics quite often they lie. I will not suggest anyone to sign up for this program.I wasted my money .
Have mind control and stay on free plan...
I feel it is better to stay on free plan, but even you stay in free plan they just force you to take some of their plans. The diet plans suggested by their trainers are not customized to the north-south thing. Also the trainers call at wrong times when you are engaged in some other activity. IT IS A BIG MISTAKE to purchase any payment plan in this app. Also for me recently one lady told that they will extend your plan for 4 months period for 4000 bucks but it is still reflecting as 3 months only. Support team is bad.
The coach and trainers may not be fully empathetic of your situation. I have been a user of this app since 2020 and I do not feel very satisfied.AI Feature is the only good recent addition where it gives feedback on your daily intake.
Worst support ever
They have the worst support ever. Nobody responds to support emails even though you write like 100 times.
I was approached by one of their cc…
I was approached by one of their cc team member Sana, and i have very clearly explained her about my condition that i have heel spur and planter fascitis so my condition gets worse with any workouts. She promised that if there will be any issues the money will be refunded. I also agreed to her and paid the amount after two weeks my condition got worse and my orthopaedic dr ask me to stop all the activities for a period. When I approached healthify me team they denied to refund the amount. First thing They never asked my for my medical report or test reports before structuring diet plan and excercise plan for me so how they can give me a random structure. They are making people fool Don't get trapped in their sweet talks.
Waste...they are not thinking about…
Waste...they are not thinking about health conditions and etc while pausing the course...money waste...

Reply from Healthify
They make you fool tottaly coaches are…
They make you fool tottaly coaches are not available on time and didnt call on time worst experience wastage of money

Reply from Healthify
It's a LEGIT SCAM They FORFEIT your money
It's a LEGIT SCAM…… They keep promising big things but provide substandard services. I'm still fa ing such issues with them. And they don't even give you a refund if you want to close the plan midway.
I used the Healthifyme Pro Diabetes plan for 1.5 years & nothing happened. Only lost my money, mental health & peace of mind. Moreover, they will torture you mentally soooo much if you ask them for refund. I've attached the screenshots of my complaint on twitter. PLEASE HELP ME SPREAD THE WORD SO OTHER'S DONT SUFFER.

Reply from Healthify
Excellent service
Excellent service. Excellent support, guidance and motivation from the coaches. Amazing results.

Reply from Healthify
HealthifyMe is an outstanding fitness…
HealthifyMe is an outstanding fitness and wellness app that excels in providing personalized health solutions. With a user-friendly interface, it offers a comprehensive suite of features, including detailed calorie tracking, customized diet plans, and an extensive database of Indian foods. The app also provides personalized workout plans and integrates seamlessly with wearable devices for comprehensive fitness tracking. One of its standout features is the access to certified nutritionists and fitness coaches for personalized advice. Regular updates and a strong community support system further enhance the user experience. Overall, HealthifyMe is a reliable and effective tool for achieving your health and fitness goals.

Reply from Healthify
healthify me studio sessions are great
i am very happy about the healthify me studio session workouts. Especially coach Anshuman is very good. He has lot of patience and helps us so well in my weight loss journey. I am very happy about his commitments towards us. Thanks a lot Anshuman

Reply from Healthify
Very customized and gives good…
Very customized and gives good recommendations

Reply from Healthify
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







