Healthify Reviews 

536
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed an order for the HealthifySmart Scale (21+ Body Metrics) on 9th August, Order No. #HSF124902. The tracking status has been showing “Information received by Bluedart – Bangalore” for some t... See more

Rated 1 out of 5 stars

If there was a zero rating I would give that. They just run a scam . I was not told or clarified of any refund timing while I signed up for the payment plan and they pushed me into a six month plan... See more

Rated 4 out of 5 stars

I only use it for Calories and tracking my Macros and for that it's a great app! Its database of Indian food its exhaustive and the app is quite easy to use.

Rated 5 out of 5 stars

I joined Healthify me last June. I am very happy with the service provided. My sugar cholesterol all are under control. Yes I had initial glitches, like my both coaches left no proper response from t... See more

Company replied

Company details

  1. Fitness and nutrition
  2. Health consultant
  3. Health food shop
  4. Personal Trainer
  5. Physical Fitness Programme

Written by the company

Healthify is India’s #1 and Asia’s most loved health and fitness app, loved and trusted by more than 35 million users. We are constantly innovating to create lasting behavior change that helps our users achieve sustainable and long-lasting results. Our flagship coaching model, led by expert nutritionists and fitness trainers, has helped users across the globe achieve their health and fitness goals, including weight loss and managing medical conditions. With the power of personalized nutrition and fitness guidance, advanced tracking tools, AI technology, and cutting-edge health innovations, we are making strides toward our mission of healthifying a billion! HealthifyMe is on a constant lookout for individuals with a similar vision to shape the health and fitness space. If you are one of them, write to us at careers@healthifyme.com To know more about HealthifyMe, visit our website and see how we are empowering individuals to take control of their fitness journeys to become the best versions of themselves. Join the HealthifyMe community today and be a part of the future of fitness.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

536 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(536)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Bottle leaking

The bottle has cheap quality and is leaking when shaking it

24 September 2024
Healthify logo

Reply from Healthify

Hey Kanishk!

We’re truly sorry for the disappointment. Could you please share a video of the issue with us via our in-app chat support? This will help us assist you with a replacement. We're here to help and make things right!

Rated 1 out of 5 stars

I have changed my plan 3 months to 1…

I have changed my plan 3 months to 1 year and I was given assurance that I will get a boat smart watch but till time nothing came to me. No response

2 September 2024
Healthify logo

Reply from Healthify

Dear Ashok,

We see that your BOAT watch has been successfully delivered, and we're sorry to hear about your disappointment. Please know that we take our commitments to our users very seriously. We're here to ensure you have a positive experience with our services, so if you're facing any issues, kindly reach out, and we'll do everything we can to make it right!

Rated 1 out of 5 stars

Inaccurate app and service

Inaccurate app and service

31 August 2024
Healthify logo

Reply from Healthify

Hey Sahil!
We’re sorry to hear that you had a disappointing experience with our services. Could you please reach out to us through our in-app chat assistance or send us an email at support@healthifyme.com? We would love to understand the issue and turn the experience around for you.
We are here to help!

Rated 5 out of 5 stars

Decent Protein purchase experience

Initial hiccups in delivery but the customer support team was helpful to resolve the issues.

31 August 2024
Healthify logo

Reply from Healthify

Hi Anirudh, we’re aware of the issue you’ve experienced. Please rest assured that our logistics team is working on resolving this, as it is just as surprising to us that you received an incomplete order. Once the issue is sorted, we will respond to your ongoing ticket with the next course of action, which will certainly be in your favor! :)

Rated 5 out of 5 stars

Superb...

Continuous motivation and followup by the coaches is great. The macros and micros tracking for the app is very helpful in the journey to health management.

2 September 2024
Healthify logo

Reply from Healthify

Hello Mayank!

Thank you for the wonderful feedback! 🌟 It’s amazing to hear that our coaches and tracking tools are empowering your health journey. We’re here to keep you motivated every step of the way—let’s achieve those goals together!

Rated 5 out of 5 stars

Healthify truely a great app

Healthify is a great app with active team who are constantly working towards making experience great with constant features additions. They have great team of professional coaches who are from different backgrounds making it easier for any background person to connect seamlessly

31 August 2024
Healthify logo

Reply from Healthify

Hey Eishan!

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’re enjoying the Healthify experience and finding our diverse team of coaches helpful. We’re committed to continuously enhancing your journey with new features and a seamless experience.

Here’s to reaching your health goals together!

Rated 5 out of 5 stars

Excellent customizable diet plan and…

Excellent customizable diet plan and workout plan based on my need

31 August 2024
Healthify logo

Reply from Healthify

Hey Arun!

Thank you for your fantastic feedback! 😊 We’re delighted to hear that the customizable diet and workout plans are working well for you. Your progress and satisfaction drive us to keep improving and tailoring Healthify to your unique health journey. Keep striving—you’ve got this!

Rated 1 out of 5 stars

Unpleasant dealing by Healthyfy me

This company is manipulative and very unfair in dealing with the customers. They do not show the conditions for enrolment and manipulate a loan in ur name through ICICI Bank. Even though i wanted to cancel the enrolment & get refund money, they say that there is no scope.The lady dealing with the matters talked rough & straight negative for any help. As i have never got any advice from their coaches with nil benefit and i didn't require as my blood sugar level was wrongly tested to be so high, 200, i requested to cancel. She told me to get some free products in stead of return of cash, but never did they contact. My bank is deducting money regularly.
What to do? I want my money back as i did n't get/avail any benefit.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst service and…

This is the worst service and dieticians are rude. They won’t respond on time and mainly their behaviour is rude I’ve changed multiple dieticians everyone is almost same. I regret that I wasted my money for this Healthifyme, I suggest not to choose this mainly if someone wants to follow diet strictly. I feel even this single star is worthless for this one. Please don’t regret after paying money. The only words we hear form dieticians are, they always fall behind us to refer someone for their sake. So don’t fall for their offer and false promises.

22 August 2024
Unprompted review
Rated 1 out of 5 stars

This program is a scam

This program is a scam . I signed up for this program in September 2023. I did not lose even a single pound. They told me they will return my money If I did not like the program in one month which never happened. They charged me double for CGM machine. There business office will not return a phone call for a week. They are so lost . Business office is very rude .
They have no ethics quite often they lie. I will not suggest anyone to sign up for this program.I wasted my money .

19 October 2023
Unprompted review
Rated 3 out of 5 stars

Have mind control and stay on free plan...

I feel it is better to stay on free plan, but even you stay in free plan they just force you to take some of their plans. The diet plans suggested by their trainers are not customized to the north-south thing. Also the trainers call at wrong times when you are engaged in some other activity. IT IS A BIG MISTAKE to purchase any payment plan in this app. Also for me recently one lady told that they will extend your plan for 4 months period for 4000 bucks but it is still reflecting as 3 months only. Support team is bad.

The coach and trainers may not be fully empathetic of your situation. I have been a user of this app since 2020 and I do not feel very satisfied.AI Feature is the only good recent addition where it gives feedback on your daily intake.

1 August 2024
Unprompted review
Rated 1 out of 5 stars

I was approached by one of their cc…

I was approached by one of their cc team member Sana, and i have very clearly explained her about my condition that i have heel spur and planter fascitis so my condition gets worse with any workouts. She promised that if there will be any issues the money will be refunded. I also agreed to her and paid the amount after two weeks my condition got worse and my orthopaedic dr ask me to stop all the activities for a period. When I approached healthify me team they denied to refund the amount. First thing They never asked my for my medical report or test reports before structuring diet plan and excercise plan for me so how they can give me a random structure. They are making people fool Don't get trapped in their sweet talks.

14 July 2024
Unprompted review
Rated 1 out of 5 stars

Waste...they are not thinking about…

Waste...they are not thinking about health conditions and etc while pausing the course...money waste...

17 May 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello Lalitha,
We truly value your well-being and want to ensure that you receive the best care possible. As we mentioned in our previous email, we kindly request that you share your medical documents with us. Our dedicated medical team will carefully review them and assist you in pausing your plan. We understand that the new policy only allows for a 30-day pause, but rest assured, we have successfully supported pauses for our clients in the past. Your medical documents will greatly aid us in providing you with the necessary assistance. Please know that we are always here to help and support you in any way we can!

Rated 1 out of 5 stars

They make you fool tottaly coaches are…

They make you fool tottaly coaches are not available on time and didnt call on time worst experience wastage of money

10 July 2024
Unprompted review
Healthify logo

Reply from Healthify

Hi Shivani,

We apologize for the negative experience you've had with our service. We understand the importance of timely and reliable support from our coaches. Your feedback is valuable, and we are committed to improving our services. Please reach out to us at support@healthifyme.com with more details so we can address your concerns directly and ensure a better experience moving forward. We are here to help :)

Rated 1 out of 5 stars

It's a LEGIT SCAM They FORFEIT your money

It's a LEGIT SCAM…… They keep promising big things but provide substandard services. I'm still fa ing such issues with them. And they don't even give you a refund if you want to close the plan midway.

I used the Healthifyme Pro Diabetes plan for 1.5 years & nothing happened. Only lost my money, mental health & peace of mind. Moreover, they will torture you mentally soooo much if you ask them for refund. I've attached the screenshots of my complaint on twitter. PLEASE HELP ME SPREAD THE WORD SO OTHER'S DONT SUFFER.

26 June 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello, Mrinali!

We understand your frustration and resentment. Each individual has a unique progress plan and fitness journey tailored to their needs. Our coaches focus on a slow and sustainable approach to help you on your health journey. We hope our advisors have addressed your concerns. Since you’ve chosen to continue with the subscription, rest assured that we at Healthify are here to support you every step of the way! With your consistency and our constant support, you will undoubtedly reach your goals. All the best! If you have any further concerns, please feel free to reach out.

Rated 5 out of 5 stars

Excellent service

Excellent service. Excellent support, guidance and motivation from the coaches. Amazing results.

19 June 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello there!
🙌 Your feedback means the world to us! We're glad Healthify is helping you stay on track with your fitness goals. Don't hesitate to contact us at support@healthifyme.com if you need anything. 🏃‍♂️💚
Regards, Team Healthify!

Rated 5 out of 5 stars

HealthifyMe is an outstanding fitness…

HealthifyMe is an outstanding fitness and wellness app that excels in providing personalized health solutions. With a user-friendly interface, it offers a comprehensive suite of features, including detailed calorie tracking, customized diet plans, and an extensive database of Indian foods. The app also provides personalized workout plans and integrates seamlessly with wearable devices for comprehensive fitness tracking. One of its standout features is the access to certified nutritionists and fitness coaches for personalized advice. Regular updates and a strong community support system further enhance the user experience. Overall, HealthifyMe is a reliable and effective tool for achieving your health and fitness goals.

10 April 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello Diya! :)
Thank you for the fantastic 5-star review! 🌟 We're delighted that Healthify is supporting your fitness journey. Your feedback is invaluable to us. Stay strong and keep achieving your goals! We're here for you every step of the way. 😊👏
Regards, Team Healthify!

Rated 5 out of 5 stars

healthify me studio sessions are great

i am very happy about the healthify me studio session workouts. Especially coach Anshuman is very good. He has lot of patience and helps us so well in my weight loss journey. I am very happy about his commitments towards us. Thanks a lot Anshuman

6 June 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello Lakshmi!
Thank you for the 5-star review and your kind words! 🌟 Knowing that Healthify is helping you achieve your fitness goals is the best reward. We’re committed to making your experience even better. Keep shining and stay fit! 🏋️‍♂️😊
Regards, Team Healthify!

Rated 3 out of 5 stars

Very customized and gives good…

Very customized and gives good recommendations

16 February 2024
Unprompted review
Healthify logo

Reply from Healthify

Hello Shilpa!

Thank you for taking the time to leave us such kind feedback! If you enjoy our app, please consider giving us a 5★ rating. 😊 If there's anything else we can do for you, feel free to reach out at support@healthifyme.com.

Best regards,
Team Healthify!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look