Outstanding customer service. I bought a Fala electric heated towel rail. We put it up 3 months after purchase when we discovered the fixings were missing. I contacted customer service who replied im... See more
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Delivery to Northern Ireland took approx 1 week. Packaging was poor and damaged but plinth heater inside seems ok. Probably more down to the courier than the company - Heat and Things. Never got any... See more
Company replied
Great customer service. Emailed them direct to ask a few questions about one of their radiators, and got a reply back same day. Ordered 9 of them in total and they arrived about 3 days later - great s... See more
Company replied
Bought a plinth heater for my cold kitchen. Very good service from this company. My item arrived the following day. Only let down was delivery person who left my parcel at a neighbors but did not let... See more
Company details
Information provided by various external sources
We're a supplier of heating, plumbing and bathroom products, specialising in radiators and heated towel rails with a focus on excellent value for money.
Contact info
5 Northfield Way, DL5 6EJ, Newton Aycliffe, United Kingdom
- 01325 321236
- info@heatandthings.com
- www.heatandthings.com
Would recommend
29 January 2019
Unprompted review
Love the towel warmer very stylish and…
Love the towel warmer very stylish and economical to use
26 December 2018
Unprompted review
Very easy to buy from
Very easy to buy from, good fast delivery but can’t say anything about the product other than it looks good as it hasn’t been installed yet.
26 November 2018
Unprompted review
Very good to do business with; excellent service
Very good to do business with excellent service
16 November 2018
Unprompted review
No problems
No problems, I ordered, it arrived after a few days but can't comment on the item itself as it has not been installed yet.
4 November 2018
Unprompted review
Great service come on time good product
30 October 2018
Unprompted review
Great price and service
20 October 2018
Unprompted review
Ordered a small towel rail for my new…
Ordered a small towel rail for my new bathroom. It’s absolutely dreadful, it’s not even straight !!. Get what you pay for, should have got the one the bathroom company sourced.
1 October 2018
Unprompted review
Reply from Heat & Things
Hi Louise, we're sorry to hear you're not happy with the product you purchased from us, we have very few issues with the electric towel rail that you ordered. If you could reach out to our customer services team on 01325 321236 or info@heatandthings.com, they'll be more than happy to resolve any issues with you.
Good product & good price
Good product & good price, delivered quickly
28 September 2018
Unprompted review
Brilliant service
Brilliant service, easy to place order. Just great all rpund
15 August 2018
Unprompted review
Reply from Heat & Things
Thanks for the review, we're always happy when our customers are happy!
Happy Customer
I was very happy with the service from ringing to order my goods, the lady was really pleasant and extremely helpful, to receiving them within a couple of days
27 July 2018
Unprompted review
Reply from Heat & Things
Thanks Angela, we're always happy to help and advise by phone or email!
Goods delivered were just as saw…
Goods delivered were just as saw online. Delivered within reasonable time frame.
19 July 2018
Unprompted review
Reply from Heat & Things
Thanks for the review Carla; we hope we can help you again soon!
Fast delivery and someone to actually…
Fast delivery and someone to actually talk to on the phone :)
3 July 2018
Unprompted review
Reply from Heat & Things
Thanks for your review Rachel, we're glad we've been able to help!
Reply from Heat & Things
Thanks for your review Phil!
Brilliant communication from start to…
Brilliant communication from start to finish
21 May 2018
Unprompted review
Reply from Heat & Things
Thanks for your review Julie, we're glad you're happy with the service you've received from us and we hope you'll see you again!
Great value great product and super…
Great value great product and super fast delivery. Would use again.
13 May 2018
Unprompted review
Reply from Heat & Things
Thanks for your great review, we're pleased you're happy with our product and service!
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