Heath Crawford quickly understood what I was looking for and suggested the best solution. I was very pleasantly surprised by the cost, which was about a quarter of what my present insurer was offering... See more
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Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Iveco House, Station Road,, WD17 1ET, Watford, United Kingdom
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Replied to 91% of negative reviews
Typically replies within 1 week
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Ross was excellent and very easy to deal with. He was able to source a better cover at a lower price than my previous cover. Highly recommended.

Reply from Heath Crawford
Excellent service from Chris, we spoke last year but it was the wrong time to leave my present provider, I changed this year and I saved 50% on my renewal.

Reply from Heath Crawford

Reply from Heath Crawford
Excellent again from Heath Crawford, enabling competitive renewal for health insurance.
Thank you - a satisfied client (again)

Reply from Heath Crawford

Reply from Heath Crawford
I found Grant the gentleman I dealt with explained everything very clearly and in a friendly manner. I also liked the fact that he followed up with a text a few days later meaning I could respond once I was free rather than just miss a call.

Reply from Heath Crawford
Excellent service attention to detail and client focused

Reply from Heath Crawford
Highly recommend James Kersting always gets the best deal and great communication. I have been with him for many years and he is pro active in finding the best appropriate deal for my health needs.

Reply from Heath Crawford

Reply from Heath Crawford
My experience with Heath Crawford, and particularly with Joanne Hodges, was very positive and professional. Joanne answered all my questions clearly and to the point, and made a great effort to understand my requirements and personal circumstances in relation to my insurance needs.
Her response times were excellent, and all scheduled calls took place promptly and on time. I also received a clear and comprehensive overview of the market, which gave me confidence in and reassurance about the recommendation provided.
Overall, I was very impressed with the professional, attentive, and efficient service I received.

Reply from Heath Crawford
your agent was very helpful. took time to explain everything and sorted all. v good experience

Reply from Heath Crawford

Reply from Heath Crawford
Very good service
Understanding my needs and saving me money
Excellent

Reply from Heath Crawford
Very helpful at obtaining best price and checking offers available. Very happy and comprehensive used for several years now.

Reply from Heath Crawford
Great service from Ziggy; prompt and professional, was able to to thoroughly guide through available options and coverage.

Reply from Heath Crawford
I contacted through Google search and lady called me back. She spoke about all my options but I wanted to think about it. Had a follow up call and theres was no pressure about taking the policy out and had the time again to run through everything.

Reply from Heath Crawford
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