Heath Crawford quickly understood what I was looking for and suggested the best solution. I was very pleasantly surprised by the cost, which was about a quarter of what my present insurer was offering... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from both James and Henry. I never felt rushed or intimidated when I needed something explained. Henry was very patient and extremely efficient at returning calls . He worked for me at... See more
Company replied
I love dealing with is company, they always seem to get me the best deal out there. Gregg Turberfield is great, he always ensures the best deal, he’s responsive and really seems to take care of my com... See more
Company replied
I was very impressed with the service offered by Scott Souter of Heath Crawford. I was able to secure a better policy for my medical insurance at a much cheaper price than my previous one. Scott expl... See more
Company replied
Company details
- #38 of 177 best companies in Insurance broker
- #9 of 39 best companies in Business insurance company
- #9 of 28 best companies in Health insurance agency
- #10 of 22 best companies in Income Protection Insurance Company
- #27 of 227 best companies in Insurance agency
- #22 of 55 best companies in Life Insurance Agency
Written by the company
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Contact info
Iveco House, Station Road,, WD17 1ET, Watford, United Kingdom
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Heath Crawford
Thanks for the review, Wayne. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Proactive and keen to help us find the…
Proactive and keen to help us find the best insurance offering. Very helpful. Thank you!
29 July 2026
Reply from Heath Crawford
Thanks for the review! We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Greg Turberfield was brilliant in…
Greg Turberfield was brilliant in finding a better policy for us. Fast and efficient....and now we are back with BUPA
Thank you
31 July 2026
Reply from Heath Crawford
Thanks so much, Mark, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Very patient
Very patient, and gave me plenty of time to consider my options.
The agent was happy to answered all my questions including the one I raised right at the end requiring a requote.
Great service
31 July 2026
Reply from Heath Crawford
Thank you, Dennis, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Visited an ad for over 50s healthcare…
Visited an ad for over 50s healthcare and Ross called me back.
He was really knowledgeable and helpful. I was initially unsure about using an agent, but he explained the whole process and gave me great options that I would never have known about. Really approachable and helpful.
28 July 2026
Reply from Heath Crawford
We value your feedback, Emma. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Reply from Heath Crawford
Thanks for the review, Philip. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Matt is a G…..
31 July 2026
Reply from Heath Crawford
Thanks so much for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Excellent stress free experience
Excellent stress free experience
Umar was brilliant talked me through my options and researched the most appropriate value for money package I used Heath Crawford and Umar last year and will be back next year for this 5 star service
30 July 2026
Reply from Heath Crawford
Thank you, Pauline, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Great service and support
27 July 2026
Reply from Heath Crawford
Thank you Karen for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Very helpful lady who was both…
Very helpful lady who was both reassuring and informative. She was able to get me a much better deal on my policy and was able to give plenty of time to answer my questions and give full answers.
28 July 2026
Reply from Heath Crawford
We appreciate your kind words, Jan. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Reply from Heath Crawford
Thanks so much, Jan, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Great Service
Fast and efficient service. Thorough discussions about best options and recommendations.
29 July 2026
Reply from Heath Crawford
We value your feedback, Mike. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Great advice.
Very thorough, used Henry Sullivan for a number of years now and provides me with comfort I need that I have the right cover at the right price.
29 July 2026
Reply from Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Reply from Heath Crawford
Thanks for the review, Ozgur. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Very Impressive Service
I was very impressed with the saving that they made for me on my medical insurance. They were very thorough with providing me with different options to suit my budget. I ended up getting better cover for even less. I highly recommend them
23 July 2026
Reply from Heath Crawford
Thank you Jim for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Very professional and competent.
28 July 2026
Reply from Heath Crawford
We appreciate your kind words, Keith. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Reply from Heath Crawford
Thanks so much, Sharon, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Private Healthcare Insurance review & quotation
Ross Roberts ensured that we obtained the most appropriate private healthcare insurance product for both my and my husband’s individual
circumstances and took the time to ensure we understood exactly why he was advising a particular approach. All this was undertaken in a professional, respectful and timely manner. I could not recommend him and Heath Crawford more highly.
28 July 2026
Reply from Heath Crawford
Thank you, Maxine, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Impartial, patient advice
Great service from both James and Henry. I never felt rushed or intimidated when I needed something explained. Henry was very patient and extremely efficient at returning calls . He worked for me at getting the best cover for my needs and managed to arrange similar for my husband at reasonable cost.
Thankyou
27 July 2026
Reply from Heath Crawford
We value your feedback, Marianne. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Value for money
Everything was explained in a very professional way, explained what poliicy would work best for me and my needs,also very friendly and polite, would recommend to friends and family.
27 July 2026
Reply from Heath Crawford
We appreciate your kind words, Maria. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
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