Heck! Reviews 

2,226
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and the secure, chilled packaging that ensures everything arrives in perfect condition. People also love the delicious flavors, wide selection, and high quality of the meat products available. Many buyers find the online ordering process smooth and appreciate the helpful recipe books included. Some reviewers were not happy with delivery delays caused by the couriers used for shipping. A few people mentioned that packages occasionally arrived warm when shipments took longer than expected. Others noted occasional missing items or problems with product consistency and texture in specific batches.

What people talk about most

Product

Customers had positive experiences with product, praising the delicious taste and exceptional quality of... See more

Quality

Consumers find quality to be positive and consistently report exceptional taste and fresh ingredients across... See more

Delivery service

Clients share positive opinions on delivery_service, noting that ordering is straightforward and shipments... See more

Order

People report positive experiences with order, highlighting the website as easy to navigate and... See more

Service

Users describe positive interactions with service, highlighting excellent support and reliable delivery.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more

Rated 4 out of 5 stars

The items were delivered promptly and really well packed. The sausages were well packed too. I must be honest and say some of them could do with a bit more "zing" They all tasted good but in my opi... See more

Rated 5 out of 5 stars

The delivery from Heck was well packaged in a sturdy insulated cardboard box which had ice packs in it to keep the contents cool. We are very satisfied with the bundle we ordered as we sometimes have... See more

Rated 5 out of 5 stars

First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more


Company details

  1. #58 of 73 best companies in Food producer
  2. #3 of 3 best companies in Fruit and Vegetable Processing
  3. #19 of 28 best companies in Meat Products

Written by the company

WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.4

All reviews

(2,226)

127 reviews in the last 12 months

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Rated 3 out of 5 stars

Delivery issues sadly

Delivery didn't arrive when expected and when it did the following day, the ice packs were completely defrosted and everything smelled badly of warm meat. Heck immediately offered to replace the order, but unfortunately then failed to send replacement! Obviously the poor delivery was not their fault (although the lack of a replacement was), but I was offered a full and immediate refund, so customer service is very good. Can't comment on taste as didnt want to chance lukewarm meat (especially chicken), but the breakfast box is certainly good value if you are a Heck fan.

30 April 2026
Rated 1 out of 5 stars

I’ve eaten plenty of different sausages…

I’ve eaten plenty of different sausages in my 83 years, including HECK, but for the first time in my life I threw these sausages away, they were absolutely tasteless, lacking in any taste of seasoning. Wouldn’t ever buy them again!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Still waiting on order!

Order did not arrive when expected on 2.4.26, contacted Heck who advised must have gone missing with courier and could send out another order for delivery on 8.4.26 or refund - opted for another delivery then received email requesting confirmation of delivery of order! - poor service! Love the products but this fiasco will make me think twice about further orders!

31 March 2026
Rated 5 out of 5 stars

Great value subscription box w/ recipe book

We were really excited when we opened the door to see our first HECK delivery and thinking of what meals we would be planning.
The produce is good quality and a fair value considering what you get.
We look forward to continuing our subscriptionwith great support from the HECK team and the delivery service.

18 March 2026
Rated 2 out of 5 stars

DONT BOTHER

After cooking for the recommended time the burgers lost about 40% of their size, taste is nothing to write home about but the amount of fat that these burgers is terrible.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Burger Bundle

Love their Burgers in particular and ordering a bundle for the freezer is so easy. Great selection of flavours that come well packaged and delivered on time in good condition.

9 February 2026
Rated 5 out of 5 stars

10/10

Delivered on requested date, great secure packaging, everything was really cold and product dates all great. Definitely recommend and brilliant free cookbook as well. Will be re-ordering again as a few of the products I can’t get my in local supermarkets 👏👏👏

9 February 2026

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