Heck! Reviews 

2,226
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and the secure, chilled packaging that ensures everything arrives in perfect condition. People also love the delicious flavors, wide selection, and high quality of the meat products available. Many buyers find the online ordering process smooth and appreciate the helpful recipe books included. Some reviewers were not happy with delivery delays caused by the couriers used for shipping. A few people mentioned that packages occasionally arrived warm when shipments took longer than expected. Others noted occasional missing items or problems with product consistency and texture in specific batches.

What people talk about most

Product

Customers had positive experiences with product, praising the delicious taste and exceptional quality of... See more

Quality

Consumers find quality to be positive and consistently report exceptional taste and fresh ingredients across... See more

Delivery service

Clients share positive opinions on delivery_service, noting that ordering is straightforward and shipments... See more

Order

People report positive experiences with order, highlighting the website as easy to navigate and... See more

Service

Users describe positive interactions with service, highlighting excellent support and reliable delivery.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more

Rated 4 out of 5 stars

The items were delivered promptly and really well packed. The sausages were well packed too. I must be honest and say some of them could do with a bit more "zing" They all tasted good but in my opi... See more

Rated 5 out of 5 stars

The delivery from Heck was well packaged in a sturdy insulated cardboard box which had ice packs in it to keep the contents cool. We are very satisfied with the bundle we ordered as we sometimes have... See more

Rated 5 out of 5 stars

First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more


Company details

  1. #58 of 73 best companies in Food producer
  2. #3 of 3 best companies in Fruit and Vegetable Processing
  3. #19 of 28 best companies in Meat Products

Written by the company

WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(2,226)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Well packaged

The delivery from Heck was well packaged in a sturdy insulated cardboard box which had ice packs in it to keep the contents cool. We are very satisfied with the bundle we ordered as we sometimes have difficulty sourcing Heck products in local supermarkets. Good value too.

1 December 2025
Rated 5 out of 5 stars

Easy online ordering

Easy online ordering, prompt response once order placed. Delivery was within a few days, items well packed and ice packs still frozen to keep produces fresh

17 November 2025
Rated 5 out of 5 stars

Delicious food

Delicious food. I ordered the new products and so far I've tried the baked bean sausages, they didn't disappoint 😋 I can't wait to try the others. The only issue I have is delivery, twice now I have received my order a day late, this is fine in the winter but not so acceptable in the summer when the ice packs have defrosted.

10 November 2025
Rated 4 out of 5 stars

Had a problem over the last two…

Had a problem over the last two deliveries one of my orders had a whole Mixed Bundle missing, the next order I made had four items missing, I don’t have any problems with the food just with the picking and packing of the order. Both times I emailed customer services and was dealt with promptly professionally and courteously and kindly sent a complementary package.

31 October 2025
Rated 5 out of 5 stars

Mixed bundle

Delivery and packaging were both very satisfactory and the products that I’ve tried so far have been, as always, well prepared and delicious. I’ve bought products before from Heck and will continue to do so.

29 October 2025

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