Came to clinic on Saturday for 16 week Gender scan , Staff were so lovely and welcoming. Warm and inviting environment , full of lots of pink and blue things ! . Staff provided gender in a sealed en... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Hello Baby 3D/4D Ultrasound Boutique offer bonding scan, sexing scans and early scans.
1 Scholes Lane , WA9 5NX, St. Helens , United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service. I had a 4d scan and it took 3 attempts to shoe my babies face. The ladies were so understanding and didn't rush it just kept fitting me in between clients, I finally got to see his face. Thanks very much highly recommended

Reply from Hello Baby
I've been scanned off Katie for 2 of my pregnancies now and always have a lovely experience. Finding out I was having a girl after 15 years of wanting one has made my life. Can't thank you all enough ❤

Reply from Hello Baby
Love this place I've had all my scans here, the staff are amazing the facilities are great, it's lovely and clean and very welcoming. I was able to bring my 5 year old in which was very special to me. We will be back guys thank you so much!

Reply from Hello Baby
Honestly had the most lovely experiences at hello baby. My first born is now 7 and I have came back to hello baby for each pregnancy. I am now pregnant with my third and have been to hello baby twice this pregnancy (gender reveal which was super sweet and a 4d scan). Both times I was scanned by Katie who is lovely and makes you feel so comfortable. 4d scan pictures were brilliant as well even though little monkey kept hiding their face! Would 100% recommend this clinic to everyone. ❤️

Reply from Hello Baby
We attended hello baby for our gender scan at which point we were 15 weeks. It was amazing to see our little girl although baby wasn’t the right way around to start with the lady told us to go for a walk and have a fizzy drink and come back. When we came back baby had turned over and managed to get some amazing pictures and also heard heart beat as clear as day. Overall it was a truly magical experience.

Reply from Hello Baby
Lovely lovely women, but paid £65 for 4d and Gender Scan.
Now I know that 13 weeks is early for 4d but honestly wouldn’t spend money on it again.
Arrived for the appointment early after receiving a phone call asking if I could get there early. My 15 minute appointment wasn’t 15mins.
I requested before going in a heartbeat bear which was forgotten about until I said to which I was then told they had non of the selected bears I wanted.
Scan wasn’t 100% sure as to the gender to begin with which I understand can happen early on, but after lots of pressing pushing she managed to get what she thinks it’s a female shot.
Then when finished we mentioned the 4d we paid for, she did this while rushing and baby back to us so was told it’s best to come back at 28 weeks..
the women took 2 pictures that is all.
Heard heartbeat for less than 30 secs!
absolutely gutted at this experience and wouldn’t recommend to others 😩 disappointed after such a reassuring time from them with my previous daughter.
Whole experience seemed rush so they could get out early 😩

Reply from Hello Baby
Had our early gender scan at Hello Baby and couldn't have had a better experience finding out we were having a little boy and hearing his heartbeat for the first time, the ladies were so lovely and made us feel so welcome, couldn't thank them enough for making our day 💙

Reply from Hello Baby
I first came here 3 years ago to find out i was finally having my first rainbow baby girl after having 3 boy’s and a miscarriage. I re-attended 3 weeks ago for my early scan at 6 weeks and again today at 9 weeks, i will be back in 4 weeks for my gender scan and then i will return for further 4D scans. Katie is lovely, her and the lady on the desk make you feel so welcome. I travel over an hour on the train there and back each time. I can’t recommend this place enough xx

Reply from Hello Baby
My sister in law booked the scan for us as she was recommended by a friend who had both her gender scans with Hello Baby and they were right. The experience was great, we got to see baby, hear the heart beat and the staff were so lovely! 🥰💙

Reply from Hello Baby
We went to Hello baby back in 2019 when we found out we was pregnant with our first baby. We came for an early scan at 7 weeks and then came back at 14 weeks to find out we was having a baby boy 💙 on both of these occasions we felt so welcomed and Katie was amazing!
Now In 2023 we back back to hello baby with our second baby, again we had an early scan at 10 weeks and we got to take our little boy with us. Then we went back at 23 weeks and our baby was being cheeky and had its face facing my back, we was sent away to try and move baby, Katie tried to view the baby again but it wasn’t playing.
Katie booked us in for a rescan. Again baby wasn’t playing and was still in the wrong position, Katie sent us to the shop and on our 3 time lucky we got to see our beautiful baby’s face and found out we are having a little princess! 💗
Due to our experience at hello baby we recommended it to my brother in law who came for their scans back in 2019 and then back again this year with their second baby. Also, my best friends who came this year for a early scan and gender scan 💙
we can’t thank the staff enough for their patience with with our camera shy baby girl and for making the effort with out cheeky little boy 💙💗 xx

Reply from Hello Baby
I have been to hello baby for both of my babies early and gender scan’s! The clinic is stunning, clean and comfortable. Katie and the team are very welcoming and friendly and on my last scan I had a lady who was training alongside Katie. This experience was amazing as they really went into depth about my scan which really helped my understanding, as when we have hospital scans I feel they’re very rushed and not informative. I would recommend HelloBaby to all my friends and family and couldn’t fault any of my experience’s :)x

Reply from Hello Baby
The girls at Hello Baby are wonderful. Sadly found out we had a MC last may and they called us a few days later to see how we were. The aftercare was brilliant on a personal level. We’re now having a little boy 🌈 and have had all of our scans with Hello Baby from reassurance to gender so far. Definitely would recommend.

Reply from Hello Baby
I have been using Hello Baby since my first baby in 2015, the 2 scans I had during that pregnancy was incredible, especially as it was my first baby I did not know what to expect, in 2021 with my daughter it was a no brainer to have 2 scans at Hello Baby again. The 4D scan was amazing and very detailed! I have recently been back for an early reassurance scan, which shown I was further than what I thought, definitely a shock to the system.
From the reception staff, sonographer, to the atmosphere and the prices. You just wouldn’t want to experience this anywhere else! I can’t wait to come back in the next couple of weeks to find out the gender 🙊

Reply from Hello Baby
I came to Hello Baby for a early reassurance scan at 7 weeks. The staff were wonderful and put me at ease straight away. It was great to see confirmation of my pregnancy at such an early stage and gave me the reassurance I needed. Would definitely recommend.

Reply from Hello Baby
Had our 6 week early scan, 16 week gender scan & 28 weeks 4D scan at Hello Baby. Had the best experience every time! Lovely staff & really helpful. Very patient, allowing you to come back if you are unable to get a good picture of the baby. Highly recommend the diamond delight package. Definitely get a scan booked!

Reply from Hello Baby
Such a lovely experience every time. This is my 3rd baby and I've been here for all my gender scans and 4D scans later on in my pregnancies. Unfortunately baby number 3 wasn't playing when I went for my 4D and I was asked to get a fizzy drink and have a walk and come back. Again no luck so they kindly offered a scan for another day.
When this day came I was able to see my perfect baby and listen to his heart beat.
I couldn't recommend this place enough.
They also do beautiful gender reveals and clothing.

Reply from Hello Baby
In January 2022 I sadly found out through an early 6wk scan with hello baby that my pregnancy was not viable. So when I found out I was pregnant again in November 2022, scans really made me feel nervous but I came back to hello baby and was made to feel welcome and relaxed. I have been to you now for an 11 week reassurance scan, a 13 week gender scan and another scan for our son to see his baby sister at 16 weeks. You told me we were expecting our very much wished for baby girl after telling us 6 years ago that our firstborn was a little boy. I feel like hello baby have been a huge part of our rainbow pregnancy journey and we can’t wait to hopefully come back to see her again one last time!

Reply from Hello Baby
Could not be happier with my experience yesterday. I managed to bag myself a half price gender scan which was already a big thumbs up from me. Hello Baby is gorgeously decorated inside and out. Really cozy feeling and that made me feel relaxed. It’s super clean and comfortable. The staff are so lovely and caring. Sometimes when going for scans you end up just feeling like people are in a rush to get you in and out, over and done with but at hello baby yesterday I really felt like they cared about my pregnancy just as much as I do and that felt amazing! Thank you so much and I hope to be back soon

Reply from Hello Baby
Came here for a gender scan at 13 weeks alot of people said to me why so early at 13 weeks but I trusted the girls as I also found out at 16 weeks with my daughter 9 years ago so as soon as I found out I was pregnant I knew I would be coming here again.
We found out we are having a little Girl & absolutely made up.
They make you feel so relaxed & don't rush you at all
I'm sure we will be back further on into the pregnancy aswell

Reply from Hello Baby
I was scanned here for my 1st gender scan for my reveal, the place was super clean with a great atmosphere, the ladies where lovely! I will definitely be back I'm the future for more scans woth ny future babies👶🏻

Reply from Hello Baby
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.